Sheraton Bali Kuta Resort Reviews

Name: Sheraton Bali Kuta Resort
Address: Jl. Pantai Kuta, Kuta, Kec. Kuta, Kabupaten, Bali, Indonesia, Jl. Pantai Kuta, Kuta, Kec. Kuta, Kabupaten, Overseas, Indonesia
Rating: 4.5

Sheraton Bali Kuta Resort

Jl. Pantai Kuta, Kuta, Kec. Kuta, Kabupaten, Bali, IndonesiaView Hotel Details

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Sheraton Bali Kuta Resort Guest Reviews

4.5/5

Great

203 Reviews

Verified reviews

Location4.5

Amenities4.3

Service4.6

Cleanliness4.5

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All Reviews(203)

Positive reviews(194)

Reviews with photos/video(75)

Awesome stay(31)

Great service(31)

Convenient for shopping(15)

Delicious breakfast(12)

Close to beach(8)

Romantic sunset view(6)

Large rooms(5)

Negative reviews(9)

rajesh aiyappa manavattira

King Room with Ocean View

Stayed in Apr 2024

Family

1 Reviews

3.5

Posted on Apr 24, 2024

The location is good but gets noisy at night with vehicle noise getting into your room at late night Furniture quality is very average. Overall the room quality falls under the 3 to 4-star category despite the hotel being under 5 star category overall.

Guest User

King Room with Partial Ocean View

Stayed in Apr 2024

Couples

23 Reviews

4.5

Great

Posted on Apr 22, 2024

Very cost-effective hotel. The room hygiene, service, and location in the city center are all very good. There is a large shopping mall next to the hotel, and Kuta beach is opposite, making daily entertainment and dining very convenient and full of choices. It was my first time coming to Bali and my first time staying at this hotel. I was very satisfied.

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Response from Property: Dear valued guest,We're grateful for your positive feedback on your stay at Sheraton Bali Kuta Resort. It warms our hearts to know that you had such a wonderful experience. We can't wait to have you back for another exceptional stay and create more lasting memories together.Sincerely,Ashley LaiGeneral Manager

Zhiliangjianduyuan072

King Room

Stayed in Apr 2024

Business travellers

23 Reviews

5.0

Outstanding

Posted on Apr 14, 2024

很好，可以定

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Response from Property: Dear Zhiliangjianduyuan072,Thank you for staying with us at Sheraton Bali Kuta Resort and we hope you choose to create more memories here whenever your travels bring you back to Kuta.Sincerely,Ashley LaiGeneral Manager

Guest User

Two Double Room

Stayed in Apr 2024

Family

3 Reviews

4.2

Very Good

Posted on Apr 14, 2024

The super friendly staff made the stay delightful and enjoyable. The facilities of the hotel left very much to be desired. The room was pleasant but dated. The hotel was under renovation though thankfully we didn’t hear any noise - most likely because it was a whole week of holiday for the locals. The pool was small. The BBQ dinner we had was overpriced for the food they were serving. But as I mentioned, the friendly staff made up for the imperfections.

Guest User

King Room

Stayed in Apr 2024

Solo travellers

10 Reviews

5.0

Outstanding

Posted on Apr 12, 2024

Very clean . Best service. 👍👍

Response from Property: Dear valued guest, Thank you for the 5-star review. Looking forward to welcoming you again soon.Sincerely,Ashley LaiGeneral Manager

Pushiwuhuadechonglangshou

Two Double Room

Stayed in Apr 2024

Friends

3 Reviews

5.0

Outstanding

Posted on Apr 11, 2024

Very close to the beach, it is very convenient to go back to the hotel directly after surfing. There is a shopping mall outside the hotel and many places to eat. The hotel also has a swimming pool and a small gym, but the layout is a bit strange, and you have to go around a long way to get to the room.

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Response from Property: Dear Pushiwuhuadechonglan,Thank you for staying with us at Sheraton Bali Kuta Resort and we hope you choose to create more memories here whenever your travels bring you back to Kuta.Sincerely,Ashley LaiGeneral Manager

Shu and family

Two Double Room

Stayed in Apr 2024

Family

1 Reviews

4.7

Amazing

Posted on Apr 12, 2024

Good location next to mall and close to beach. Staff are very friendly. Road is always traffic in holiday season.

Response from Property: Dear Shu and family, Thank you for staying with us at Sheraton Bali Kuta Resort and we hope you choose to create more memories here whenever your travels bring you back to Kuta.Sincerely,Ashley LaiGeneral Manager

XiaohuiGloria

Two Double Room

Stayed in Apr 2024

Friends

16 Reviews

5.0

Outstanding

Posted on Apr 11, 2024

It is still highly recommended to stay in Kuta. It is busier than other beaches. There is a shopping mall here at Sheraton. Shopping is very convenient. I will come again next time.

Original TextTranslated by Google

Response from Property: Dear XiaohuiGloria,We're grateful for your positive feedback on your stay at Sheraton Bali Kuta Resort. It warms our hearts to know that you had such a wonderful experience. We can't wait to have you back for another exceptional stay and create more lasting memories together.Sincerely,Ashley LaiGeneral Manager

Guest User

Two Double Room with Partial Ocean View

Stayed in Apr 2024

Family

1 Reviews

5.0

Outstanding

Posted on Apr 23, 2024

3박 4일동안 머무르면서 좋은 기억으로 남은 호텔입니다. 위치는 공항에서 멀지 않고 해변에 바로 붙어있어서 바다에서 놀다가 모래만 씻고 호텔로 바로 들어올 수 있습니다. 바로 옆에 커다란 몰이 있어서 필요한 것들 쉽게 살 수 있구요. 객실은 매우 깨끗하고 청소도 잘되어있고, 수건도 깔끔했습니다. 물에 석회가 많은지 갖고 간 필터가 금방 갈색으로 변하긴 했지만, 그건 이 지역의 모든 호텔이 겪는 문제일거구요. 수영장도 조금 작기는 했지만 바다를 보면서 놀 수 있게 되어있고, 물도 깨끗하고 좋았습니다. 조식이 특히 마음에 들었는데요, 일단 식당이 매우 깨끗했고, 서양식, 인도네시아 현지식이 섞여 있는데, 외국인이 먹는데 아무 불편함이 없도록 맛도 좋았습니다. 그 중에 와플, 팬케익은 정말로 보기에도 좋고 맛도 좋았습니다. 직원들도 매우 친절하고 좋았습니다.

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Response from Property: Dear valued guest,We're thrilled to hear that your 3-night, 4-day stay left you with such wonderful memories! It's great to know that you enjoyed our convenient location near the airport and beach, as well as the nearby mall. We're delighted that you found our rooms clean and well-maintained, and that you enjoyed our breakfast selection. We'll continue to strive for excellence in both cleanliness and service. Thank you for your kind words about our staff's friendliness. We hope to welcome you back for another enjoyable stay in the future!Regards,Ashley LaiGeneral Manager

rongrongxiong

King Room

Stayed in Apr 2024

Booked for others

9 Reviews

5.0

Outstanding

Posted on Apr 22, 2024

很舒服的酒店，跟朋友住的很開心。

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Response from Property: Dear rongrongxiong,Thank you for staying with us at Sheraton Bali Kuta Resort and we hope you choose to create more memories here whenever your travels bring you back to Kuta.Sincerely,Ashley LaiGeneral Manager

Guest User

Two Double Room with Partial Ocean View

Stayed in Mar 2024

Family

6 Reviews

5.0

Outstanding

Posted on Apr 2, 2024

Super

Kierwin

King Room

Stayed in Mar 2024

Couples

1 Reviews

5.0

Outstanding

Posted on Mar 27, 2024

Great experience! Hotel staff is very accommodating and the room is super nice. We really enjoy our stay

Response from Property: Dear Kierwin,Thank you for staying with us at Sheraton Bali Kuta Resort and we hope you choose to create more memories here whenever your travels bring you back to Kuta.Sincerely,Ashley LaiGeneral Manager

Guest User

Two Double Room

Stayed in Mar 2024

Friends

38 Reviews

4.0

Very Good

Posted on Mar 17, 2024

非常的酒店。

Translate

Response from Property: Dear valued guest,Thank you for your review. We can't wait to have you back here for another fun stay at Aloft Bali Kuta. See you soon!Cheers,Ashley LaiGeneral Manager

Guest User

King Room with Partial Ocean View

Stayed in Mar 2024

Family

23 Reviews

5.0

Outstanding

Posted on Mar 22, 2024

Convenient location

Original TextTranslated by Google

Response from Property: Dear valued guest,Thank you for your feedback. We're glad to hear that you found our location convenient. We appreciate your kind words and hope to welcome you back again soon.Regards,Ashley LaiGeneral Manager

LAT07

King Room

Stayed in Feb 2024

Family

2 Reviews

5.0

Outstanding

Posted on Mar 23, 2024

It’s our wedding anniversary. I’m over whelm by their service. I’m not being over . But it’s a perfect service. Every single day they make our day. The deco on bed. And last day of our stay there’s a firework!

6/7

Response from Property: Dear LAT07,We're thrilled to have been a part of your wedding anniversary celebration! Your kind words about our service and the special touches mean a lot to us. Thank you for choosing us, and we hope to see you again soon for more memorable moments!Regards,Ashley LaiGeneral Manager

Sheraton Bali Kuta Resort Reviews

Sheraton Bali Kuta Resort

Sheraton Bali Kuta Resort Guest Reviews

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