Guest User
July 9, 2022
Stayed 4 nights at end June 2022. Paid $336aud per night for an Ibah suite. We are a couple with a very active 2 year old boy and I was 6.5months pregnant. All of this is important to our review!
Stunning setting, incredible jungle and peaceful but next to town. Incredible balcony views. The grounds are incredible, such a huge area to maintain. Lovely friendly staff, yummy breakfasts.
The resort is sadly still struggling after covid, but reduced rates for rooms help. We felt what we paid per night was still a lot. Room needed some love generally, with several minor complaints which can be expected when they have only just reopened after many months of closure. Any more significant ones (e.g. toilet leaked, sink blocked up, and blind cords broke were all fixed very quickly upon request).
Wish they'd been clearer about the services yet to resume when we booked so we could've set our expectations. The shuttle in and out of town was not yet back on, which wouldn't have been a problem without a toddler and being pregnant.
Afternoon tea was not on, restaurant was not back open other than breakfast.
Had to choose brekky options and timing the night before which was a bit annoying- on holiday not wanting to plan, and 2 year olds often have different wake up ideas day to day!
Main thing that was hard was the unsuitability for toddlers. Sorry Warwick Ibah, but it's just not great for young kids. We are not super precious and rented a villa with a pool elsewhere we loved, but the hazards at Warwick Ibah were on a whole new level! Slippy pathways, big drop offs on balconies with low walls, ability to lock themselves in bathrooms, steep steps, steps at door thresholds, couches so high that falling off would result in injury, etc. It was exhausting not being able to look away for 30 seconds. If we were without our toddler I'm sure it would've felt very different though, I just want to share this for other parents of active toddlers.
Finally, rooms are all very bespoke. Don't expect the room to look exactly like the photos from the booking page, each has it's own unique character. The hotel staff kindly moved us when we expressed our disappointment in the room we were first given in comparison to the photos we expected.
In summary, either get a bargain room or check what services are yet to start; and don't take an active toddler. I really wish Warwick Ibah all the best in recovering from covid times- the wonderful staff and incredible property deserve it!