Barceló Mussanah Resort, Sultanate of Oman Reviews

Response from Property: Dear Muhammed, Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Barcelo Mussanah Resort Team

Response from Property: Dear Mohamad, Thank you very much for your kind feedback.We are truly overjoyed that you enjoyed the resort's extensive amenities, our tailored offerings for families and couples, and the exceptional hospitality provided by Mr. Charles.However, we regret to hear about your experience at the cafe and with the shisha service. We strive for excellence in all areas and appreciate your valuable feedback, which helps us enhance our guest experience. Our team is dedicated to ensuring that each aspect of our resort meets the highest standards, including the organization of our cafe.Finally, we're glad that the animation, gym, pool party, watersports and the waterpark added to the enjoyment of your stay. It's wonderful to know that the helpfulness of our reception team, the quality and pricing of our food, and the delightful breakfast at our Italian restaurant, La Dolce Vita, were to your satisfaction.We look forward to welcoming you back for another memorable experience.Best wishes,Barcelo Mussanah Resort Team

Response from Property: Dear Guest, Thank you very much for your kind feedback.We are pleased that you had a great stay and appreciated our strategic location.We look forward to welcoming you back for another memorable experience.Best wishes,Barcelo Mussanah Resort Team

Response from Property: Dear Guest,Thank you for your review.We understand that our location, while ideal for a serene escape, may present a travel inconvenience for those wishing to frequent central Muscat more regularly. We appreciate your candidness on this matter.We are delighted that you enjoyed our comprehensive amenities and the luxurious experience at our resort. It is great to hear that our efforts to provide exceptional facilities contributed positively to your stay.We hope to welcome you again in the future. Best regards,Barcelo Mussanah Resort Team

Response from Property: Dear Sulaiman, Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us.Thank you for your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.We look forward to welcoming you back for another memorable experience.Best wishes,Barcelo Mussanah Resort Team

Response from Property: Dear Anita,Thank you for your positive feedback.We are delighted to hear that you enjoyed our convenient location and the food we offer. Our team strives to provide a variety of delicious options to cater to our guests' preferences.We appreciate your positive feedback and are glad that you had a pleasant stay at our hotel.We look forward to welcoming you back on a future occasion.Best regards,Barcelo Mussanah Resort Team

Response from Property: Dear Valued Guest,Thank you for taking the time to review your stay.We are truly elated that your stay at Barceló Mussanah Resort was marked by peace and serenity. We are delighted that you enjoyed the tranquility of our hotel and the magnificent panoramas it offers. Our beachfront location and the scenic views of the Gulf of Oman are amongst the cherished highlights we love to share with our guests, and we are glad they contributed to the enjoyment of your visit.We look forward to welcoming you back on a future occasion.Best wishes,Barcelo Mussanah Resort Team

Response from Property: Dear Guest,I appreciate you taking the time to write to me concerning your recent stay with my hotel. I am sorry to read that we did not meet your expectations in several areas.Please accept my sincere apology for the inconveniences you experienced while a guest of our hotel. Your experience is contrary to the high level of service we strive to maintain, and of which you have every right to expect at Barcelo Mussanah ResortWe will use your comments constructively to implement necessary changes and improvements across our operations.Kind RegardsBarcelo Mussanah Resort TeamBarcelo Mussanah Resort Team

Response from Property: Dear Guest,We appreciate that you took the time to share your experience with us.We regret to read that we fell short of the high standards expected of us and which we usually maintain. Our team is available 24 hours a day and we urge guests to let us know of any such issues, so we may rectify them immediately. Nevertheless, we will address your comments with our housekeeping department.It would be a pleasure to see you again. Best regards,Barcelo Mussanah Team

Response from Property: زائرنا العزيز:نأسف لسماع أن تجربتكم مع الأسعار والأثاث لم ترق إلى توقعاتكم. نحن نسعى دائمًا لتقديم قيمة ممتازة مقابل الأسعار المعروضة، وكذلك نحافظ على جودة وراحة المرافق. نأمل أن تكون الإطلالة البانورامية الساحرة ومرافق الرفاهية المتنوعة قد أضافت لإقامتكم لمسة من الرضا.نقدر اختياركم لمنتجعنا لقضاء وقتكم، ونتطلع إلى فرصة الترحيب بكم مجددًا لتجربة أكثر إرضاءً.مع خالص التحية والشكر الموصول وتمنياتنا بتكرار الزيارة في أقرب فرصة ممكنة.Barcelo Mussanah Resort Team

Response from Property: Sehr geehrter Gast,vielen Dank für Ihr Feedback.Wir haben Ihre Kommentare aufmerksam zur Kenntnis genommen und bedauern aufrichtig, dass Sie sich ungenügend betreut gefühlt haben. Das Team bemüht sich täglich den bestmöglichen Service zu bieten, damit sich unsere Gäste geschätzt und umsorgt fühlen.Daher verpflichten wir uns, alle Aspekte zu verbessern die unerlässlich sind, damit sich jeder Gast stets willkommen und gut umsorgt fühltNochmals vielen Dank für Ihre freundlichen Worte, sowie für Ihre konstruktive Kritik. Wir freuen uns darauf, Sie wieder bei uns zu empfangen und die Möglichkeit zu haben, Ihre Erwartungen noch zu übertreffen.Mit freundlichen GrüßenBarcelo Mussanah Resort Team

Response from Property: Beste gast, Bedankt voor uw mooie beoordeling.We zijn verheugd dat u ons hotel als goed heeft ervaren. Ons team streeft ernaar om een luxe verblijf aan te bieden, van de panoramische uitzichten op de Golf van Oman tot ons aanbod van culinaire ervaringen in onze restaurants Mydan en Azure, en ontspannende momenten in onze Zayna Spa.Hartelijke groet,Barcelo Mussanah Resort Team

Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our hotel and leaving your valuable suggestions! We are very happy to add pleasant memories to your trip! We are very grateful for your positive review of our hotel's overall service! Providing guests with a high-quality and comfortable living environment and a home-like stay atmosphere is our work purpose and unremitting pursuit! We will continue to uphold the warm and caring service concept to make you feel the warmth of home here. We sincerely hope you can stay again to experience our progress! I wish you a happy life and a smooth journey! Barcelo Mussanah Resort Team