Centara Ao Nang Beach Resort & Spa Krabi

Centara Ao Nang Beach Resort & Spa Krabi Reviews

Centara Ao Nang Beach Resort & Spa Krabi

981 Moo 2 Tambon Aonang, Ao Nang, Krabi Province, 81180, ThailandView Hotel Details
Centara Ao Nang Beach Resort & Spa Krabi
Centara Ao Nang Beach Resort & Spa KrabiCentara Ao Nang Beach Resort & Spa KrabiCentara Ao Nang Beach Resort & Spa Krabi
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Centara Ao Nang Beach Resort & Spa Krabi Guest Reviews

4.4/5
Very Good
225 review
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.3
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All reviews(225)
Positive reviews(216)
Reviews with photos/video(108)
Great swimming pool(46)
Close to beach(32)
Loved the beach(27)
Convenient location(23)
Large rooms(19)
Perfect for kids(14)
Has facilities for children(13)
Tasty food(13)
Negative reviews(9)
Anonymous User
Deluxe King
Stayed in Sep 2024
Couples
19 review
4.2/5
Very Good
Posted on Oct 5, 2024
The hotel was nice and very close to most amenities such as shops. The beach is more like a public beach and not really great for swimming. The pool is nice but it’s not too deep. Drinks and food is good. staff is very friendly. Will we stay there again, I doubt it as I feel like there are other places that might be better. Overall, it was a pleasant experience.
Response from Property: Dear Anonymous,We are glad to hear that you and your family had pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisficed with our services and facilities as it is what we strive for every day.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for more delightful experience.Sincerely yours,Sumalin Ardbamrung(Arm)Duty Manager
Maria Christine
Premier King
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
I recently stayed at this resort for my boyfriend birthday celebration and I was thoroughly impressed by the overall experience. The resort is nestled in a picturesque location.
Response from Property: Dear Maria Christine,We are glad to hear that you and your family had pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisficed with our services and facilities as it is what we strive for every day.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for more delightful experience.Sincerely yours,Supansa Jongrak(Yaya)Duty Manager
Dato Sri Kanapathy
Premium Deluxe King
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 22, 2024
We have wonderful memories  Easy to walk around  Staff are very friendly and helpful  Nice beach view  Nice food at hotel restaurant
Response from Property: Dear Dato Sri Kanapathy, We are glad to hear that you and your family had pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisficed with our services and facilities as it is what we strive for every day. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for more delightful experience. Sincerely yours, Sumalin Ardbamrung(Arm) Duty Manager
Debs2025
Premium Deluxe Pool Terrace Double Double Room
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 28, 2025
Hotel is very well located along Ao Nang beach. Sunset from hotel beach bar was amazing. Prices at the hotel were not too expensive. Close restaurants and bars nearby. Hotel room was spacious and veery clean. Breakfast was good and with good options. Kids club had some good activities (additional fees applies) The only downside was that our room faced a small creek that smelled sewage. So we had to keep the balcony door closed and could not used the private pool.
Response from Property: Dear Debs2025,Thank you for your excellent review. We are delighted to hear that you enjoyed your stay at our hotel and appreciated the location, sunset views, spacious and clean room, breakfast options, and kids club activities. Your high ratings for our surroundings, amenities, cleanliness, and service are greatly appreciated.We apologize for the inconvenience you experienced with the odor from the creek near your room, which prevented you from using the private pool. We take your feedback seriously and will address this issue to ensure a more pleasant experience for our guests in the future.We value your feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards, Orawan Treburut Front Office Manager Centara Ao Nang Beach Resort and Spa Krabi
Anonymous User
Deluxe Ocean View King
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Hotel was alright but sea view is kinda blocked all is good but laundry bag have tk payyyy
Response from Property: Dear Anonymous, Thank you for being with us recently and for having taken your time-sharing feedback here in this forum. We all pleased to know that you have very much enjoyed your stay and appreciated our room and facilities. Look forward to welcoming you back again in the near future. Sincerely yours, Sumalin Ardbamrung(Arm) Duty Manager
Astro Chris
Premier King
Stayed in Jul 2024
Family
1 review
3.7/5
Posted on Aug 23, 2024
Great location, facilities are ok, but service is hit and miss
Response from Property: Dear Astro Chris, Thank you for being with us recently and for having taken your time-sharing feedback here in this forum. We all pleased to know that you have very much enjoyed your stay and you constructive feedback related to the service for future improvement . Look forward to welcoming you back again in the near future. Sincerely yours,Kanthamanee Nualpaen(Nee)Front Office Manager
Jing88
Deluxe Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 13, 2025
we got the most basic room but enough for 2 adults and 2 kids under 12 as it’s king bed. Housekeeping is good and clean. Breakfast is good too with many choices although it’s repeated but because there is alot of choices, you wouldn’t get sick of the food. Stayed for 4 nights and it’s a good stay.
Response from Property: Dear Jing88,Thank you for your perfect review and for sharing your experience! 🌟 We are thrilled to hear that you had an excellent stay at Centara Ao Nang Beach Resort & Spa Krabi.It's wonderful to know that the Deluxe Room met the needs of your family and that you found our housekeeping services to be good and clean.We are pleased that you enjoyed the breakfast offerings and appreciated the variety, even though some items were repeated. Your feedback on the diverse choices is greatly valued.Your high ratings in surroundings, amenities, cleanliness, and service mean a lot to us. We are delighted that your stay was enjoyable and that our facilities and services met your expectations.Thank you once again for your positive feedback. We look forward to welcoming you back to Centara Ao Nang Beach Resort & Spa Krabi for another great stay.Warm regards,Orawan TreburutFront Office Manager Centara Ao Nang Beach Resort & Spa Krabi
Guest User
Deluxe King
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
This hotel was next to perfect: friendly staff, excellent food and a perfect location. The room was spacious with a nice balcony.
Response from Property: Dear Value guest,We are glad to hear that you and your family had pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisficed with our services and facilities as it is what we strive for every day.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for more delightful experience.Sincerely yours,Supansa Jongrak(Yaya)Duty Manager
Rafael
Premium Deluxe Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
This hotel is beautiful! The staff is super friendly and helpful! The hotel located right next to the beach, and my wife and I loved that! We went to Krabi to celebrate our honeymoon and to our surprise, they prepared for us a very nice honeymoon welcome in the room, and we both were very happy. The only drawback we found was that the rooms apparently have very thin walls or that they let sounds pass through the walls. We could clearly hear what the guests in the other room were talking about and they could actually hear us too, we felt like there wasn't much privacy.
Response from Property: Dear Rafael, Thank you for being with us recently and for having taken your time-sharing feedback here in this forum. We all pleased to know that you have very much enjoyed your stay and appreciated our room and facilities. Look forward to welcoming you back again in the near future. Sincerely yours,Kanthamanee Nualpaen(Nee)Front Office Manager
Guest User
Deluxe Double Double
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Sep 22, 2024
Great location within walking distance to Ao Nang. The rooms are clean and spacious and service was excellent. Breakfast spread was average though. Will come back again.
Response from Property: Dear Valuable guest, We are glad to hear that you and your family had pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisficed with our services and facilities as it is what we strive for every day. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for more delightful experience. Sincerely yours, Sumalin Ardbamrung(Arm) Duty Manager
Wun Ang
Deluxe Pool Access Double Double
Stayed in Aug 2024
Family
3 review
1.2/5
Posted on Sep 16, 2024
Have been assigned Pool Access Corner Room, but it's a corner and not really a direct pool access. Have to share the access with other rooms (next to) and the guests seems not happy. I actually paid the same rate. Ask if I can change to another room but have to wait until the next day. There's another vacant room but maybe different type, the receptionist seems Ok but talk not in a nice way. She actually can arrange in another way but she did not. We have to wait till 5pm the next day. My kids are too disappointed. The next morning, system kicks me out at 10am even I haven't check out yet. Raining day is a hassle for us, and we have to face this frustration in this hotel 😕
Response from Property: Dear Wun Ang, Thank you for being with us recently and for having taken your time sharing feedback here in this forum. I noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, I offer you my deepest apologies for having failed to give you the service all our resort expected.Since we are constantly looking at ways to improve our services, following your feedback, I will focus my efforts on seeking improvements in these areas.I would like to assure you that these are isolated cases and are not indicative of our usual service standards. We do hope you will give us another opportunity to change the impression you have of us.Once again, thank you for your valued feedback. From all of us at Centara Ao Nang Resort & Spa Krabi, we look forward to welcoming you again at any one of our Centara Hotels & Resorts.Yours sincerelySumalin Ardbamrung (Arm)Duty Manager
Rodrigo
Deluxe King
Stayed in Nov 2024
Couples
80 review
4.2/5
Very Good
Posted on Dec 29, 2024
Nice location, friendly staff. It needs a bit of renovation.
Response from Property: Dear Rodrigo,Thank you for taking the time to share your feedback about your recent stay at Centara Ao Nang Beach Resort & Spa Krabi. We appreciate your detailed comments and ratings.We are delighted to hear that you enjoyed our location and found our staff to be friendly and accommodating. Your high ratings in surroundings, amenities, and cleanliness are much appreciated.We understand your comment about the need for renovation. We are continuously working to maintain and update our facilities to provide the best experience for our guests. Your feedback is invaluable and will be considered in our improvement plans.Thank you for your constructive comments. We are committed to making the necessary improvements to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future for an even better stay.Warm regards,Orawan TreburutFront office managerCentara Ao Nang Beach Resort & Spa Krabi
Guest User
Deluxe King
Stayed in Dec 2023
Family
23 review
5.0/5
Outstanding
Posted on Jan 21, 2024
I really like this property and staff was also friendly and cooperative they make my Anniversary day so special I don’t have words to express… Whenever I got a chance to visit krabi I will definitely stay at this property only
Response from Property: Dear Valuable guest, Thank you for being with us recently and for having taken your time-sharing feedback here in this forum. We all pleased to know that you have very much enjoyed your stay and appreciated our room and facilities. Look forward to welcoming you back again in the near future. Sincerely yours,Kanthamanee Nualpaen(Nee)Front Office Manager
Guest User
Premier Double Double
Stayed in Nov 2023
Family
1 review
4.5/5
Great
Posted on Dec 21, 2023
The service was a little slow but the hotel was busy so everyone was doing their best. The facilities were great! Nice gym and kids club, unfortunately I didn’t get to use the spa. The beach front was gorgeous and the live entertainment (singing and fire show) was incredible! The children loved the pools and slides and we were impressed by the Christmas decorations! A very enjoyable stay in an ideal location.
Response from Property: Dear Valuable guest, Thank you for being with us recently and for having taken your time-sharing feedback here in this forum. We all pleased to know that you have very much enjoyed your stay and appreciated our room and facilities. Look forward to welcoming you back again in the near future. Sincerely yours,Kanthamanee Nualpaen(Nee)Front Office Manager
Guest User
Deluxe Double Double
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 19, 2024
The hotel is in a good location, there are lots of places to shop and eat near the hotel and there is direct access to the beach. The facility was very friendly and assisted us with everything.
Response from Property: Dear Valuable guest, Thank you for being with us recently and for having taken your time-sharing feedback here in this forum. We all pleased to know that you have very much enjoyed your stay and appreciated our room and facilities. Look forward to welcoming you back again in the near future. Sincerely yours,Kanthamanee Nualpaen(Nee)Front Office Manager