Royal Hotel and Villa Batu

Royal Hotel and Villa Batu Reviews

Royal Hotel and Villa Batu

Jl. Indragiri No.4, Pesanggrahan, Kec. Batu, Kota, Pesanggrahan, Batu Sub-District, Batu, East Java, 65313, IndonesiaView Hotel Details
Royal Hotel and Villa Batu
Royal Hotel and Villa BatuRoyal Hotel and Villa BatuRoyal Hotel and Villa Batu
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Royal Hotel and Villa Batu Guest Reviews

4.2/5
Very Good
17 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(17)
Positive reviews(13)
Reviews with photos/video(3)
Guest User
Superior Room
Stayed in Nov 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Ok.. Bagus
Response from Property: Dear, Warm greetings from Royal Orchids Garden Hotel & Condominium Batu. On behalf of the management, we would like to thank you for your willingness to choose Royal Orchids Garden Hotel & Condominium Batu during your visit to Batu. We also thank you for taking the time to provide a review of our hotel. Hopefully this review can be a recommendation for travelers who will visit Batu and become our motivation so that we always provide the best service. We are happy to wait for your next visit to the Royal Orchids Garden Hotel & Condominium Batu, hopefully we will all always be given abundant health. Hospitality regards, Management
Drhen65
Superior Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 29, 2025
I have stayed at this hotel in 1997, but until now the hotel property is very well maintained. The hotel is clean and comfortable. There just needs to be a corridor from the hotel to the main lobby so that it doesn't get wet when it rains because the dining area is in the main lobby.
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Response from Property: Dear Mr. Drhen65Greetings from Royal Hotel & Villa BatuOn behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu.Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay.We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future.Hospitality regards,Novita SeptiyaniManagement
agustjipto
Superior Arjuna Room
Stayed in May 2024
Travel with friends
5 review
3.0/5
Posted on Jun 26, 2024
Old hotel, slow internet, not reaching the rooms, facilities not clean
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Response from Property: Yang terhormat Bapak Agus Tjipto,Salam Hangat dari Royal Hotel & Villa BatuTerimakasih sudah memilih Royal Hotel & Villa Batu dan menyempatkan berbagi review mengenai hotel kami.Diluar itu, kami mohon maaf atas kualitas pelayanan yang belum memenuhi harapan bapak, hal tersebut sudah kami sampaikan kepada manajemen kami agar segera di evaluasi dan dilakukan perbaikan untuk kedepannya. Kami dengan senang hati menunggu kedatangan bapak dan keluarga kembali ke Royal Hotel & Villa Batu tentunya dengan perbaikan yang sudah kami lakukan di masa mendatang.Hospitality regards,NovitaManagement
Anonymous User
Deluxe Room
Stayed in Nov 2022
Family
6 review
5.0/5
Outstanding
Posted on Dec 21, 2022
The hotel rooms are spacious besides that this hotel feels really old, but the condition of the rooms is clean and the hotel is well maintained
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Response from Property: Dear Sir/Madam, Thank you for taking the time to provide this review. It makes us proud to know that you had an extraordinary experience while staying with us. We will always look forward to you and your family coming back to Royal Orchids Garden Hotel & Condominium Batu. Warm regards, Kukuh Galih M. Management
DEDDY OCTORA WIJAYA
Superior Room
Stayed in Apr 2022
Family
1 review
4.2/5
Very Good
Posted on May 14, 2022
The hotel is comfortable and quiet, only lacking in lighting when in the hotel hallway. Strategic place in stone city. The wifi in the room I was staying couldn't (no connected) it's been confirmed 2x the lobby phone to help check, there was no further response.
Original TextTranslated by Google
Response from Property: Yang terhormat, Salam hangat dari Royal Orchids Garden Hotel & Condominium Batu. Atas nama manajemen, kami mengucapkan terima kasih atas kesediaan Bapak/ibu memilih Royal Orchids Garden Hotel & Condominium Batu selama kunjungan di Batu. Kami juga berterima kasih karena Bapak/ibu sudah mau meluangkan waktunya untuk memberikan review bagi hotel kami. Semoga ulasan ini dapat menjadi rekomendasi bagi traveller yang akan berkunjung ke Batu dan menjadi motivasi kami agar kami selalu memberikan pelayanan yang terbaik dan mohon maaf untuk ketidaknyamanannya akan kami bantu untuk memperbaiki masalah tersebut . Dengan senang hati kami tunggu kunjungan Bapak/ibu selanjutnya di Royal Orchids Garden Hotel & Condominium Batu, semoga kita semua selalu diberikan kesehatan yang melimpah. Hospitality regards, Management
sri waluyo
Superior Arjuna Room
Stayed in Feb 2023
Business travellers
61 review
5.0/5
Outstanding
Posted on Mar 19, 2023
Complete breakfast
Original TextTranslated by Google
Response from Property: Dear Mrs Sri Waluyo, "Warm greetings from Royal Orchids Garden Hotel & Condominium Batu". Thank you for taking the time to provide this review. It makes us proud to know that you and your family had an extraordinary experience while staying with us. We will always wait for you and your family to come back to Royal Orchids Garden Hotel & Condominium Batu. Warm regards, Kukuh Galih M. Management
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 23, 2025
for the overall service, the friendliness of the staff and the facilities are sufficient. the cleanliness of the room is also good, but sometimes not all guests are comfortable with only a shower in the bathroom. sometimes guests also need another tap under the shower which can sometimes make it easier to perform ablution and others. and a note for the room where we stayed yesterday. precisely in apartment type number 109, the stair railing to the upper floor looks like it's about to come off. if at any time when using the handle it comes off, it's quite dangerous if the guest falls to the lower floor. for all we are very comfortable even during breakfast the traditional menu is complete and tastes good.
Guest User
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 19, 2024
I was staying in Deluxe Panorama room, it is the nearest one from the lobby with pool view and our own garden with seating area. The rooms are clean, big, and comfy. Have variety choices for breakfast and plenty of parking spot. The minus is that there is no table and chair for working or using laptop and there is only one electric socket between the single bed.
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 7, 2024
My wife and I stayed here 5 years ago and I remember really enjoying it. I didn't remember it being as beautiful but it is the only place I'll stay when visiting Batu Malang. Nice pools, friendly staff, great breakfast with live music sometimes. The building architecture is unique with wide open space. This time we got an apartment which the kids enjoyed having their own room and beds.
cocom605
Stayed in Aug 2022
Other
5.0/5
Outstanding
Posted on Sep 1, 2022
this is old hotel but they still have a great maintenance. surrounded with mauntain and have a nice garden. weather is good, quite and good service from the staff. for breakfast is good with a lot of food
Response from Property: Yang terhormat Bapak Imam, Salam hangat dari Royal Orchids Garden Hotel & Condominium Batu. Atas nama manajemen, kami mengucapkan terima kasih atas kesediaan Bapak memilih Royal Orchids Garden Hotel & Condominium Batu selama kunjungan di Batu. Kami juga berterima kasih karena Bapak sudah mau meluangkan waktunya untuk memberikan review bagi hotel kami. Kami merasa terhormat bahwa Bapak merasa puas dan nyaman selama berada di Royal Orchids Garden Hotel & Condominium Batu dan memiliki pengalaman yang menyenangkan selama bersama kami. Semoga ulasan ini dapat menjadi rekomendasi bagi traveller yang akan berkunjung ke Batu dan menjadi motivasi kami agar kami selalu memberikan pelayanan yang terbaik. Dengan senang hati kami tunggu kunjungan Bapak selanjutnya di Royal Orchids Garden Hotel & Condominium Batu, semoga kita semua selalu diberikan kesehatan yang melimpah. Hospitality regards, Management
S M
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 6, 2024
4泊しました。 週末は混んでいますが、平日はのんびりできます。 周囲の山の景色が素晴らしいです。 部屋のバルコニーから朝日を眺めることができて、とてもきれいでした。 レセプションのスタッフは英語が流暢です。 朝食は、週末はビュッフェスタイルでたくさんの料理が並びます。どれも美味しかったです。平日はオーダー式でゆっくり食事ができます。メイン料理、フルーツ、パン、いろいろとオーダー出来て盛りだくさんです。 大きなプールがあり、空いている時は長い時間泳ぐことができます。 またバトゥに行く時にはぜひまた泊まりたいです。
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