Beijing Xiushuihu Hot Spring Manxin Mansion Reviews

Response from Property: 尊敬的賓客，您好！感謝您在眾多酒店選擇並與我們分享您的入住體驗。漫心府屬於華住酒店集團旗下的中高端品牌，漫心府採用的一店一設計的設計理念將屬地化的特色融入設計和體驗裏，您可以從充滿設計感的大堂、走廊的細節、房間窗外的風景，感受着一座城市的韻味，北京秀水湖温泉漫心府是價值標桿型建築，地處北京上風上水的昌平區，毗鄰中央戲劇學院、中國郵電大學。是北京少有的蘇州園林建築。建築風格都最大程度保留了老江南的原風貌。酒店採用木質結構建築風格。我們致力為您提供親切周到的入住體驗。我們信奉客人是家人，所以您在入住間的一切，我們都尤為的關心，關懷、體貼、温暖，是每位漫心酒店員工送給您最真誠的禮物，在這裏，我們會一如既往用親切的笑容歡迎您的再次到來。讓您永遠期待下一城漫心。酒店總經理-白金聰

Response from Property: Dear Guest,Hello, thank you for choosing to stay at Beijing Xiushui Lake Hot Spring Manxin Mansion. We are very pleased to learn that you had a pleasant experience here. Providing you with a clean and comfortable environment has always been our pursuit, and your recognition is the greatest encouragement to us. Thank you again for your approval, and we look forward to seeing you next time!-General Manager Bai Jincong

Response from Property: 尊敬的賓客，您好！感謝您在眾多酒店選擇並與我們分享您的入住體驗。漫心府屬於華住酒店集團旗下的中高端品牌，漫心府採用的一店一設計的設計理念將屬地化的特色融入設計和體驗裏，您可以從充滿設計感的大堂、走廊的細節、房間窗外的風景，感受着一座城市的韻味，北京秀水湖温泉漫心府是價值標桿型建築，地處北京上風上水的昌平區，毗鄰中央戲劇學院、中國郵電大學。是北京少有的蘇州園林建築。建築風格都最大程度保留了老江南的原風貌。酒店採用木質結構建築風格。我們致力為您提供親切周到的入住體驗。我們信奉客人是家人，所以您在入住間的一切，我們都尤為的關心，關懷、體貼、温暖，是每位漫心酒店員工送給您最真誠的禮物，在這裏，我們會一如既往用親切的笑容歡迎您的再次到來。讓您永遠期待下一城漫心。酒店總經理-白金聰

Response from Property: Dear guests: Hello, every city will always be remembered. Every season has our unreluctant scenery, and every hotel has their sweet and warm memories. I hope Xiushui Lake Manxin Mansion will be the warmest and unique one in your memories! It's a long way to go, and it's already the greatest luck to be with you. I hope I can accompany you all the way in the future. I look forward to meeting you in the next city. Hotel General Manager - Zhang Jinfeng

Response from Property: Dear guests: Hello, thank you for choosing to stay in Beijing Xiushuihu Hot Spring Manxinfu.Thank you for your love and support for the hotel.Manxin has always taken high-quality service as the characteristic of the hotel, followed the service concept of "treating guests like relatives and friends", and is committed to providing every guest with thoughtful, meticulous, intimate and appropriate service, hoping to create a stay-at-home experience for guests.We will continue to work hard to do better. Looking forward to your next visit. I wish you a happy life. - General Manager Zhang Jinfeng

Response from Property: Dear guests: Hello, thank you for choosing to stay in Beijing Xiushuihu Hot Spring Manxinfu.The hotel breakfast adopts a combination of Chinese and Western buffet breakfast mode. There are more than 100 kinds of breakfast dishes. We are very sorry for the inconvenience caused to you. The hotel is working hard to open lunch and dinner and further optimize it. At present, there are also high-quality takeaways around for you to choose from. Thank you very much for your advice and look forward to your next visit. - General Manager Zhang Jinfeng

Response from Property: Dear guests: Hello, thank you for choosing to stay in Beijing Xiushuihu Hot Spring Manxinfu.Thank you for your love and support for the hotel.Manxin has always taken high-quality service as the characteristic of the hotel, followed the service concept of "treating guests like relatives and friends", and is committed to providing every guest with thoughtful, meticulous, intimate and appropriate service, hoping to create a stay-at-home experience for guests.We will continue to work hard to do better. Looking forward to your next visit. I wish you a happy life. - General Manager Zhang Jinfeng

Response from Property: Dear guest, hello! Your warm message is filled with heartfelt praise. We are overjoyed and honored to receive your praise. We sincerely thank you for your love and recognition. We are deeply touched by your wonderful time here. It is our unshirkable responsibility to ensure that our guests enjoy a wonderful stay. This also gives us more motivation to move forward. We will grow better with your encouragement. Thank you again for your praise. I wish you happiness every day. Remember to come back "home" when you have time! I wish you a happy life! Hotel General Manager - Zhang Jinfeng

Response from Property: Dear guest: Hello, thank you for choosing the Beijing Xiushuihu Hot Spring Manxin Hotel. We apologize for any confusion you may have about the room type due to translation issues on the internet. We are currently in contact with relevant departments on Ctrip to rectify the issue and avoid its recurrence. We apologize for any inconvenience caused and will listen attentively to continue improving- General Manager Zhang Jinfeng

Response from Property: Dear guests:Hello, thank you for choosing the Beijing Xiushuihu Hot Spring Manxin Hotel. We are very sorry for the inconvenience caused to your stay. We have reported the feedback on the problem you reported as soon as possible for rectification. Your suggestion is the driving force for our continuous improvement, and we are deeply sorry for the trouble caused to you. We will continue to listen and improve. Looking forward to your next visit. I wish you a happy life - General Manager Zhang Jinfeng

Response from Property: Dear guest, thank you for staying at Beijing Xiushui Lake Hot Spring Manxin Mansion and for taking the time to leave a positive review. We are delighted that you gave our service a perfect score. The rippling lake and pavilions and waterside terraces are a major advantage, allowing you to experience the charm of Suzhou-style gardens without leaving your home. Designed by the renowned Black Ten Design Studio, the hotel adds a touch of comfort and ease to your travels. The hotel is elegant and tranquil, with a beautiful environment, making you feel at home and feel at ease. We also look forward to meeting you again. General Manager - Bai Jincong

Response from Property: 尊敬的客人，非常感謝您抽出寶貴時間分享在北京秀水湖温泉漫心府的體驗！您提到的 “位置便利、環境清幽” 正是我們選址時的初心，能成為您週末短途放鬆的選擇，我們倍感榮幸。温泉作為核心體驗，得知室內外泡池給您帶來了解乏的享受，我們十分欣慰。關於您指出的 “部分設施陳舊、衞生細節待加強”，我們已第一時間反饋至工程與客房部門，本週內將完成重點區域排查檢修，尤其針對客房五金件、牆面整潔度等進行升級，後續也會增加衞生巡檢頻次，確保每一處細節都經得起檢驗。自助餐力求滿足不同客羣需求，種類豐富是我們的努力方向，接下來會根據客人反饋優化菜品口味，推出更多本地特色美食。週末客流高峯確實會影響體驗，您的 “提前預訂” 建議非常實用，我們也會在週末加開 2 個室外泡池分流，並通過官網提前公示客流預警，方便大家錯峯出行。您説 “適合家庭或朋友聚會”，這正是我們想傳遞的温暖氛圍。若您下次光臨，不妨試試私湯小院，靜謐私密的空間或許能帶來更棒的體驗。期待您的再次到來，見證我們的改進與成長！酒店總經理-白金聰

Response from Property: Dear guest: Hello! Thank you for choosing to stay at Beijing Xiushui Lake Hot Spring Manxin Mansion and taking the time to share your stay experience. We are very happy to learn that you are satisfied with the room facilities, private hot springs and the overall cleanliness and tidiness. This recognition is very precious to us! At the same time, we are deeply sorry for the inadequate service you felt during your stay. The "average service awareness" you mentioned is an evaluation we never want to see. At present, we have immediately carried out special training on related issues, and made every effort to optimize service processes and employee awareness, and strive to prevent similar situations from happening again. Your suggestions are an important driving force for our progress. We will continue to listen to every guest's feedback and carefully polish every aspect of the service. Once again, we apologize for the poor experience we have brought to you, and sincerely look forward to the opportunity to welcome you again and let you feel our improvements and sincerity! - Bai Jincong, General Manager of the Hotel

Response from Property: Dear guest, hello! Your warm message is filled with heartfelt praise. We are overjoyed and honored to receive your praise. We sincerely thank you for your love and recognition. We are deeply touched by the wonderful time you've had here. It is our unshirkable responsibility to ensure that our guests enjoy a wonderful stay. This also gives us more motivation to move forward. We will grow better with your encouragement. Thank you again for your praise. I wish you happiness every day. Remember to come back "home" when you have time! I wish you a happy life! - Bai Jincong, General Manager of the hotel