The North Garden Hotel Beijing

The North Garden Hotel Beijing Reviews

The North Garden Hotel Beijing

No.218-1 Wangfujing Street, Dongcheng District, Beijing, 100006, ChinaView Hotel Details
The North Garden Hotel Beijing
The North Garden Hotel BeijingThe North Garden Hotel BeijingThe North Garden Hotel Beijing
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Guest Reviews of The North Garden Hotel Beijing

8.3/10
678 review
Verified reviews
Location8.4
Amenities8.0
Service8.6
Cleanliness8.5
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All reviews(678)
Positive reviews(602)
Reviews with photos/video(66)
Easy to get around(68)
Friendly front desk staff(40)
Convenient for shopping(29)
Close to metro(17)
Average decor(14)
Perfect for business trips(12)
Tasty food(9)
Would stay again(4)
Negative reviews(76)
Guest User
Budget Single Room
Stayed in Apr 2025
Solo travellers
1 review
5.5/10
Posted on May 30, 2025
very small room, different from pictures. old building. poor breakfast, they dont even have water! not recommendable...
Response from Property: 尊敬的顧客您好,您預訂的經濟單人間房間面積大概15平米,而且是沒有窗户的房間的,網上的客房描述都寫的很清楚哦!正是因為房間小且無窗,所以房間價格比較優惠。房間裏的地毯、壁紙都是新換的,不知道您説的舊是説的哪裡呢?酒店有帶窗户且面積大的高級房,歡迎下次體驗,祝您生活愉快!
VINAY VIJAY
Superior 2-bed Room
Stayed in Mar 2025
Family
2 review
8.0/10
Very Good
Posted on May 4, 2025
Location was the most advantageous thing about this hotel. Staff was really nice and friendly. Bed was not big enough though from family members. Good for single and backpack travellers.
Response from Property: 尊敬的顧客,您的肯定是我們最珍貴的禮物,我們會用心呵護這份信任,不斷提升自我,為您提供更加貼心周到的服務。“隨風潛入夜,潤物細無聲”,願您的生活充滿甜蜜與温馨。我酒店的煥新高級房為2024年新裝修的房間,歡迎大家入住體驗!
Guest User
Standard Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/10
Posted on Oct 21, 2024
Old facility. Broken toilet seat and flush. Wifi very difficult to access. Breakfast horrible (charged $15 pax).
Response from Property: Dear customer, Thank you for staying at The North Garden Hotel Beijing. The hotel is adjacent to tourist attractions such as Wangfujing Pedestrian Street and Tiananmen Square, and is connected to the largest office building the Oriental Square. with a superior geographical location and convenient transportation. look forward to your next visit and wish you a happy life!
Balazs
Superior Queen Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 28, 2025
Old school hotel at great location. Peking Duck restaurant on second floor is a must try!
Response from Property: Dear customers, your affirmation is our most precious gift. We will cherish this trust with our heart, constantly improve ourselves, and provide you with more considerate and thoughtful services. "The wind sneaks into the night, moistening things silently", I wish your life is full of sweetness and warmth. The renovated superior room of our hotel is a newly renovated room in 2024. Welcome everyone to stay and experience it!
thegreatos
Family Room
Stayed in Aug 2024
Family
4 review
8.0/10
Very Good
Posted on Sep 21, 2024
The location of the hotel is great, with many shops nearby and a small market right in the hotel lobby. The service was okay, but although they mentioned a delivery service in their description, it wasn’t actually provided. Our room was on the 11th floor, and every time I ordered food delivery, I had to pick it up from the table in the lobby designated for deliveries. They only provided one room key, which was required to use the lift. So, whenever I went down to pick up food, my parents were left in the room, and the electricity would turn off after a while without the key card. No deposit was required during our check in which I think they need to update that on the hotel check in details. Other than that, we had a pleasant stay.
Response from Property: Dear customer, Thank you for staying at The North Garden Hotel Beijing. The hotel is adjacent to tourist attractions such as Wangfujing Pedestrian Street and Tiananmen Square, and is connected to the largest office building the Oriental Square. with a superior geographical location and convenient transportation. look forward to your next visit and wish you a happy life!
Cheng Eng
Superior Queen Room
Stayed in Nov 2024
Couples
2 review
8.5/10
Very Good
Posted on Dec 31, 2024
The location and room are excellent. Very near subway, food and mall. However, room keeping still has room for improvement but still acceptable nevertheless. Breakfast however still has plenty of room for further improvements.
Response from Property: 尊敬的顧客,您好!感謝您入住北京北方佳苑飯店。我酒店是王府井地區的老酒店了,設施設備略顯陳舊,但房間乾淨舒適。酒店緊鄰王府井步行街、天安門等旅遊景點,與北京最大的寫字樓隅東方廣場相連,距離全國最有名的協和醫院步行僅需3分鐘,地理位置優越,交通便利。酒店部分房間已經升級改造完成,歡迎廣大賓客入住體驗並提出寶貴意見。北方佳苑所有員工期待您的再次光臨,祝您生活愉快!
bigun
Standard Queen Room
Stayed in Nov 2024
Family
1 review
6.5/10
Posted on Dec 18, 2024
Location is awesome but room and service is hard if you are not chinese speaker. Its very hard to communicate through some translation app thou. Otherwise its kinda good but old hotel.
Sweetheartsg
Standard Room
Stayed in Mar 2024
Solo travellers
11 review
10.0/10
Outstanding
Posted on Apr 27, 2024
Service was fantastic - they sent me up to an uncleaned room by accident and then gave me a nicer room and gave me a fruit platter as service recovery. Very impressed! There was no aircon as it was not time yet, but the room wasn’t too warm at 26 degrees so it was alright.
6/8
vivekkmv
Standard Queen Room
Stayed in Nov 2024
Family
1 review
9.0/10
Great
Posted on Dec 22, 2024
Location is great and the amenities are just ok. Old furniture and fixtures
Anonymous User
Family Room
Stayed in Aug 2024
Family
2 review
6.0/10
Posted on Sep 14, 2024
Good location but hotel is quite old so cleanliness is subpar. Value for money if you don't mind the cleanliness.
Response from Property: Dear customer, Thank you for staying at The North Garden Hotel Beijing. The hotel is adjacent to tourist attractions such as Wangfujing Pedestrian Street and Tiananmen Square, and is connected to the largest office building the Oriental Square. with a superior geographical location and convenient transportation. look forward to your next visit and wish you a happy life!
Abhay
Standard Room
Stayed in Dec 2024
Business travellers
18 review
6.5/10
Posted on Jan 14, 2025
Hotel needs a renovation urgently, this what i can say
Guest User
Standard Room
Stayed in Apr 2024
Family
11 review
6.0/10
Posted on May 5, 2024
The north hotel is too old. the washbasin was broken and stay in the hotel not good for families.
Guest User
Standard Queen Room
Stayed in Mar 2024
Family
16 review
7.5/10
Posted on May 6, 2024
The hotel is in a really good location near Wangfujing and Tian’anmen square. The breakfast was quite good. The problem is the hotel is a bit old, so all the furnitures feel too old. In the bathroom, the water pressure is not really good and you cannot move the shower head. The biggest problem was the temperature, our room was not facing the street, but the center of the building were there was a sort of glass ceiling so it was really hot even with opening the windows. Because it was in April, there was not air conditioning either.
Hon Hon Tay
Family Room
Stayed in Feb 2024
Family
7 review
8.0/10
Very Good
Posted on Mar 26, 2024
Location is good. Room furniture are old. Breakfast buffet is average. There is no topping up of food after 9am. The breakfast didn't open at 7am sharp so my family had to forgo the breakfast when we joining some land tours.
Anonymous User
Standard Room
Stayed in Feb 2025
Business travellers
4 review
8.0/10
Very Good
Posted on Mar 21, 2025
Need more amenities
Response from Property: Dear customer, thank you for staying at Beijing North Garden Hotel and for giving us your valuable suggestions. We are also very sorry that we were unable to bring you a perfect accommodation experience this time. The hotel leaders attach great importance to some of the issues you mentioned. We have already fed back to the relevant departments and made rectifications. Some of the hotel rooms are being upgraded and renovated, which will provide customers with a more comfortable experience. We look forward to your visit again to see our changes. All the staff of Jiayuan wish you a happy life (*^▽^*)!