The Ritz-Carlton Beijing Financial Street Reviews

Response from Property: Dear Guest, Thank you for choosing to stay in our hotel and sharing your experience with us. I recognize your time is valuable and appreciate the feedback you have provided. First of all, thank you for your compliment for the overall stay experience. Secondly, for the safe problem that you mentioned, we are sincerely sorry for it doesn't function well enough to bring you the comfortable stay. As a teachable moment, we have shared your feedback with the relative department heads, we will ensure this issue is an isolate case, and it will not be happened again. We will upgrade our facilities as well as improve the service procedure to ensure the comfortability of our guest. I hope we could have another opportunity to provide the more satisfactory service to you in the future. In case there is anything I could assist you with in the meantime, please reach out anytime.

Response from Property: Dear guest: We are very happy to see that you had a pleasant stay experience in our hotel. We will definitely convey your nomination of Grace and we will continue to work hard to improve quality. We sincerely look forward to your visit again and wish you a happy life!

Response from Property: Please allow me, on behalf of the hotel, to express our sincerest apologies for your unpleasant experience. We will definitely make arrangements according to your preferences and provide you with higher quality products and services. Thank you again for your feedback and wish you a happy life!

Response from Property: Dear guest, it's great to see you have a pleasant stay experience at our hotel. We will definitely convey your recognition of our colleague Jimmy's service, and we will continue to strive to improve the quality. Sincerely looking forward to your next visit and wishing you a pleasant life!

Response from Property: Dear Guest, thank you for choosing to stay in our hotel and sharing your experience with us. Thank you for your compliment for the overall stay experience. We are glad that you like our kind and helpful staffs and the big rooms. Looking forward to continuously providing the satisfactory service to you in the future!

Response from Property: Dear Guest,  thank you for taking time to share your experience staying with us. We are glad to hear your compliments with our friendly staff and breakfast. Your comfortable stay is our premier task. We will continually work on providing you genuine care and personal service. Hope to see you soon next time.

Response from Property: Dear guest, thank you very much for your feedback. We highly value your feedback and apologize for any inconvenience you may have encountered with the front desk. In order to improve our service quality, we will strengthen employee training, improve service awareness and skills, and ensure that every guest receives high-quality service. Again, your feedback is very important to us. We hope that you can visit our hotel again. We will be happy to serve you and make you feel our sincerity and care.

Response from Property: Dear valued guest, thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you had a great stay with us. Our team strives to provide exceptional service and comfortable atmosphere for all of our guests, and we are delighted to know that we met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back soon.

Response from Property: Thank you for your support. Welcome to visit again!

Response from Property: Dear guest, thank you very much for choosing the Ritz-Carlton Beijing Financial Street as your destination for this trip. We apologize for not providing you with a great stopping experience during your stay. We have received your feedback . We sincerely hope that you can return to the hotel again and give us an opportunity to serve you again, in order to see our progress.