Beijing HiMaMa Cloud Lotus Valley

Let’s talk about the advantages first. I went there during the Qingming Festival and booked a Cicada King Room. There were more customers during the Qingming Festival, so the store specially hired a group of employees. Everyone’s service attitude was very good and enthusiastic, and they actively helped solve any problems. Here’s the question: 1. There were a lot of bugs in the big bed room when the cicadas started chirping. Especially at night, the pillows were crawling on them. I asked the staff to deal with them. They sprayed pesticides and left the smell outside for nearly 2 hours. After returning home, my girlfriend still felt dizzy and had a sore throat, so the hotel changed her room type. 2. After changing the room type, there were no more bugs, but when I checked out, I found four spiders, all of which were larger than my thumbnail. 3. The room was extremely humid. The smell hit my face as soon as I opened the door. The bed felt damp. The bathroom was so wet that there was always water vapor on the walls. 4. The air conditioner is not very powerful, and it is cold in the mountains. When the air conditioner is turned on at maximum, the temperature inside is only about 21 degrees at night, and it freezes me up at night. Even though the toilet is said to be smart, it is not easy to use. 5. The hot water cannot be heated even after being left for five minutes, and the blockage causes the water to overflow and flow into the bathroom. 6. The rooms are all on a hill, so the climb is really tiring... 7. There is a big difference in breakfast between hotels with more than 1,000 yuan and B&Bs with more than 1,000 yuan. There are relatively few categories. The meat dishes are bacon and garlic sausage of relatively average quality, but the taste of the dishes is really good. I don’t know if it is. Because they are all local 8. Communicate with the hotel to refund the room price difference. The hotel told me to cancel the order and pay offline. I said that I need a place for evaluation. The hotel negotiated a discount of 100 yuan for me. I feel that this discount cannot make up for my loss. I would like to praise Ctrip here. Customer service has been actively handling the problem, coordinating communication, and after handling it, he personally applied for a 200 yuan discount for me.

Living in the mountains, you need to go up steps to get to your room. The forest oxygen bar has a very good environment, but of course there are bugs. The biggest highlight is the swimming pool, and there is a large bathtub in the room. The children had a great time!

Both the elderly and children are satisfied. There is a lot for the children to play. The swimming pool and handicraft classes are also free. Parking is very convenient and free. There is only a buffet in the evening. The staff said they were too busy to order a la carte. This is very bad. We went out to eat. dinner. Breakfast was average but not enough.