Guest Reviews of Super 8 Select Hotel (Beijing Tiananmen Qianmen Xiheyan Store)
8.9/10
5305 review
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Verified reviews
Location8.8
Amenities8.8
Service9.2
Cleanliness8.9
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Small room size(130)
Close to metro(108)
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Negative reviews(295)
Adele Brielle
Superior Triple Room
Stayed in Mar 2025
Family
16 review
8.5/10
Very Good
Posted on Apr 8, 2025
The superior 3 bed room is better than expected. We booked this room because we wanted a hotel with an individual AC unit after learning that most hotels with a central AC would not be turned on till May and we didn’t want to be stuck in a stuffy room. The room is small but still acceptable. It’s not the cleanest room but all the essential areas are all clean. Room service cleans the room and make the bed everyday. Overall, it’s a good value place, especially during this period where they don’t turn on the central AC. Service is good too, when we forgot something in the hotel they still contacted us through trip and let us know what we want to do.
Response from Property: 您好!非常感謝您入住速8精選西河沿店並給予評價,酒店位於前門西河沿街67號,去國家大劇院、天安門、看升國旗、德雲社、王府井、西單、故宮等北京景點都非常方便,酒店附近就是地鐵2號線、7號線和前門公交站、酒店附近老北京小吃、餐館一應俱全可以正常滿足您的消費需求,感謝您對酒店的評價歡迎您的再次光臨,在此酒店所有員工祝您生活愉快,幸福美滿。
Tyson
Standard Room (2 Beds)
Stayed in Apr 2025
Family
3 review
10.0/10
Outstanding
Posted on Jun 5, 2025
Superb location. Very busy but very organised.
Response from Property: 您好!非常感謝您入住速8精選西河沿店並給予評價,酒店位於前門西河沿街67號,去國家大劇院、天安門、看升國旗、德雲社、王府井、西單、故宮等北京景點都非常方便,酒店附近就是地鐵2號線、7號線和前門公交站、酒店附近老北京小吃、餐館一應俱全可以正常滿足您的消費需求,感謝您對酒店的評價歡迎您的再次光臨,在此酒店所有員工祝您生活愉快,幸福美滿。
ATHANASIOS KARAGIORGIS
Superior Family Room
Stayed in Jan 2025
Travel with friends
14 review
8.0/10
Very Good
Posted on Feb 20, 2025
It was good for one night, close to Tiananmen
Response from Property: 您好!非常感謝您入住速8精選西河沿店並給予評價,酒店位於前門西河沿街67號,去國家大劇院、天安門、看升國旗、德雲社、王府井、西單、故宮等北京景點都非常方便,酒店附近就是地鐵2號線、7號線和前門公交站、酒店附近老北京小吃、餐館一應俱全可以正常滿足您的消費需求,感謝您對酒店的評價歡迎您的再次光臨,在此酒店所有員工祝您生活愉快,幸福美滿。
Mukul_Chauhan
Guestroom (Double Bed) (Special , No Window)
Stayed in Oct 2024
Couples
7 review
10.0/10
Outstanding
Posted on Nov 11, 2024
The hotel offers a cozy and clean environment with attentive staff who made check-in seamless. Rooms are well-maintained and feature all necessary amenities, providing good value for money. The service was prompt, and staff were helpful in suggesting local attractions. Ideal for budget travelers looking for comfort and convenience.
Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Branch and leaving a review. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to the National Center for the Performing Arts, Tiananmen Square, National Flag Raising, Deyun Society, Wangfujing, Xidan, the Forbidden City and other Beijing attractions. , nearby the hotel Metro Line 2, Line 7 and Qianmen Bus Station, as well as old Beijing snacks and restaurants near the hotel, are all available to meet your consumption needs. Thank you for your review of the hotel and welcome you to visit again. All the hotel staff wish you the best. Have a happy life and be happy.
Zofia Kotowska
Guestroom (Double Bed) (Special , No Window)
Stayed in Mar 2025
Solo travellers
3 review
9.0/10
Great
Posted on Apr 19, 2025
Stayed one night only, room without the window but clean and had all you needed for one night. I would recommend it.
Response from Property: 您好!非常感謝您入住速8精選西河沿店並給予評價,酒店位於前門西河沿街67號,去國家大劇院、天安門、看升國旗、德雲社、王府井、西單、故宮等北京景點都非常方便,酒店附近就是地鐵2號線、7號線和前門公交站、酒店附近老北京小吃、餐館一應俱全可以正常滿足您的消費需求,感謝您對酒店的評價歡迎您的再次光臨,在此酒店所有員工祝您生活愉快,幸福美滿。
Bavuusuren Chuluunbaatar
Superior Room (2 Beds)
Stayed in Jul 2024
Family
11 review
5.5/10
Posted on Aug 25, 2024
The hotel location is best but room service was awful and they does not clean bathrooms when i requested clean my room for 3 days. And i called front desk they said sorry but did not clean after. And the bathroom is so dirty some of things are broken. It was not worth for what i paid. When i shower water splashes to the outside of the flood and it makes mess. And the room has some type of bugs or mosquitoes or something little. It bites every night.
Response from Property: Dear guest, thank you very much for staying at our hotel. The hotel has checked the problems that occurred during your stay. Because we don't speak the same language and have different habits, when the lady came to clean your room at the beginning, you only opened the door a crack and accepted the room supplies sent by the room attendant, which made the room attendant mistakenly think that you didn't need to clean the room. The same thing happened in the next two days. The room attendant reported to the manager. The room was cleaned normally in the next few days. If you are not satisfied with anything, the hotel apologizes to you. Regarding the problem of insects, the hotel carried out disinfection work in time and guaranteed that similar situations will not occur. I am very sorry.
Guest User
Guestroom (Double Bed) (Special , No Window)
Stayed in Jul 2024
Travel with friends
1 review
7.5/10
Posted on Aug 9, 2024
The hotel itself is locete perfectly in a heart of Beijing near to a metro station. Interior is modern but the cheapest room is terrible. There is, precisely, 0m to stand when you are traveling with more than one person. Our shower looked rather like toilet and sink in one (ALL-IN-ONE) and the bathroom was like 3-4 square metersy. I do not recommend this hotel, and next time we will definietly choose different one.
Response from Property: Dear guest, hello! Because of the geographical location of the hotel, the room area is not very large, Beijing Tian 'anmen Square is a place of precious land, the room as far as possible to be small, the five organs are complete, the area is really not an advantage, because you booked our hotel's special big bed room, the room is not dry and wet separation, that is, you said one, I'm sorry for not giving you 100% stay experience. I hope it will not affect your mood for the rest of your trip. I apologize again.
Cassieontheroad91150
Standard Double Room
Stayed in Dec 2024
Solo travellers
7 review
8.5/10
Very Good
Posted on Jan 11, 2025
The location of the hotel is wonderful in one of the hutong around the Archery House and Madame Tussaud. However, the ectricity plugs were not working, and the noise counsellings within the room is worst than a youth hostel. For such price, no breakfast. Plus no coffee or tea bags in the room despite advertised. The smell of cigarettes within the premises of the hotel is disturbing.
Response from Property: 您好!非常感謝您入住速8精選西河沿店並給予評價,酒店位於前門西河沿街67號,去國家大劇院、天安門、看升國旗、德雲社、王府井、西單、故宮等北京景點都非常方便,酒店附近就是地鐵2號線、7號線和前門公交站、酒店附近老北京小吃、餐館一應俱全可以正常滿足您的消費需求,感謝您對酒店的評價歡迎您的再次光臨,在此酒店所有員工祝您生活愉快,幸福美滿。
Guest User
Superior Double Room
Stayed in Nov 2024
Couples
5 review
9.5/10
Amazing
Posted on Jan 26, 2025
Excellent location, Even though the room was quite small, it was very clean and calm. Would recommend for a stay in Beijing
Response from Property: 您好!非常感謝您入住速8精選西河沿店並給予評價,酒店位於前門西河沿街67號,去國家大劇院、天安門、看升國旗、德雲社、王府井、西單、故宮等北京景點都非常方便,酒店附近就是地鐵2號線、7號線和前門公交站、酒店附近老北京小吃、餐館一應俱全可以正常滿足您的消費需求,感謝您對酒店的評價歡迎您的再次光臨,在此酒店所有員工祝您生活愉快,幸福美滿。
Guest User
Budget Family Room (No Window)
Stayed in Oct 2024
Travel with friends
8 review
8.0/10
Very Good
Posted on Dec 3, 2024
The hotel was in a prime location very central to the attractions in Beijing. Staff were friendly but did not know English, so we had to use Google Translate to communicate requests sometimes. Basic amenities provided by request (toothpaste and toothbrush).
Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Branch and leaving a review. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to the National Center for the Performing Arts, Tiananmen Square, National Flag Raising, Deyun Society, Wangfujing, Xidan, the Forbidden City and other Beijing attractions. , nearby the hotel Metro Line 2, Line 7 and Qianmen Bus Station, as well as old Beijing snacks and restaurants near the hotel, are all available to meet your consumption needs. Thank you for your review of the hotel and welcome you to visit again. All the hotel staff wish you the best. Have a happy life and be happy.
Guest User
Standard Room (2 Beds)
Stayed in Sep 2024
Couples
1 review
10.0/10
Outstanding
Posted on Nov 15, 2024
good location
Response from Property: Hotel reply content: Hello! Thank you very much for staying at Super 8 Select Xiheyan Branch and leaving a review. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to the National Center for the Performing Arts, Tiananmen Square, National Flag Raising, Deyun Society, Wangfujing, Xidan, the Forbidden City and other Beijing attractions. , the hotel is nearby Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel, which can meet your consumption needs. Thank you for your evaluation of the hotel and welcome you to come again. We are here at this hotel. All staff wish you a happy and happy life.
ES9
Budget Family Room (No Window)
Stayed in Oct 2024
Other
3 review
3.5/10
Posted on Nov 17, 2024
Day one: Rude staffs, calling us foolish. TERRIBLE SERVICE. The room was also dirty, and had a foul smell, to which we requested for a new room.
Day two: Toilet drain clogged in new room without knowing. Halfway showering, the room flooded with water. Staffs were reluctant to offer us a new room but ended up doing so anyways. Luggage ended up getting wet, no goods were damaged luckily.
Honestly, the service is terrible with the rude staffs. Amenities needs to be thoroughly cleaned but the location is perfect if you want to visit Tianamen, Forbidden City and others. Though, the price is alright, I rather live on the streets.
Response from Property: Dear guest, hello! Thank you foryour comment on Super EightCollection Hotel West River Branch.As for the rude staff you said, l don'tagree with your point of view. Firstof all, you booked the economyfamily room (no window) in thishotel. After you stayed in the roomfor a day, you thought the room wasstuffy and hoped to upgrade oneroom for free.l upgraded the hotel'ssuperior family room (with awindow) for you free of charge, andthe upgraded room was alsoselected by you. You said that thesewer in the room was notavailable, and the hotel alsoarranged for you to change theroom.The hotel also tried its best tomeet your requirements, but it isreally not clear what made youdissatisfied, and l am sorry that lfailed to provide you with a 100%satisfactory stay experience. Thestaff at this hotel wish you a happyife and happiness.
Guest User
Budget Family Room (No Window)
Stayed in Sep 2024
Family
6 review
10.0/10
Outstanding
Posted on Oct 31, 2024
Location very good, nice room. Near to Tian’an men square and also metro station. Around hotel has local food, famous restaurants (michelin guide) and other famous locals restaurants.
Response from Property: Hotel reply content: Hello! Thank you very much for staying at Super 8 Select Xiheyan Branch and leaving a review. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to the National Center for the Performing Arts, Tiananmen Square, National Flag Raising, Deyun Society, Wangfujing, Xidan, the Forbidden City and other Beijing attractions. , the hotel is nearby Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel, which can meet your consumption needs. Thank you for your evaluation of the hotel and welcome you to come again. We are here at this hotel. All staff wish you a happy and happy life.
Chantima
Standard Double Room
Stayed in Sep 2024
Family
4 review
5.5/10
Posted on Oct 21, 2024
First room has strong smoking smell, then change to another room. The second room has food smell.
Response from Property: Dear guest! Thank you for staying at the Super 8 Select Hotel Xiheyan Branch and giving your review. We will definitely strengthen inspections for the questions you raised, strictly check the hygiene issues in each room, and deal with the odor in the room in a timely manner. We are sorry that we were not able to bring you a satisfactory experience. I hope your stay experience will not affect your future travel mood. We apologize again.
Guest User
Standard Room (2 Beds)
Stayed in Nov 2024
Travel with friends
3 review
8.5/10
Very Good
Posted on Dec 6, 2024
Fine hotel. Great location. Quiet. Rooms are a bit small. Would come again.
Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Branch and leaving a review. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to the National Center for the Performing Arts, Tiananmen Square, National Flag Raising, Deyun Society, Wangfujing, Xidan, the Forbidden City and other Beijing attractions. , nearby the hotel Metro Line 2, Line 7 and Qianmen Bus Station, as well as old Beijing snacks and restaurants near the hotel, are all available to meet your consumption needs. Thank you for your review of the hotel and welcome you to visit again. All the hotel staff wish you the best. Have a happy life and be happy.