Jl. Perancis No.67, RT.003/RW.008, Pajang, Kec. Benda, Benda Subdistrict, Benda, Tangerang City, Banten, 15125, IndonesiaView Hotel Details
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Guest Reviews of FM7 Resort Hotel Bandara Jakarta Airport
8.9/10
Very Good
591 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.8
Service9.0
Cleanliness9.0
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All reviews(591)
Positive reviews(562)
Reviews with photos/video(148)
Offers pick-up/drop-offs(135)
Close to airport(108)
Convenient location(82)
Easy to get around(80)
Delicious breakfast(53)
Large rooms(31)
Great swimming pool(26)
Perfect for business trips(22)
Negative reviews(29)
sriningsih
Premier Room
Stayed in Apr 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on May 13, 2025
comfortable hotel for transit, location not far from the airport, good service, friendly staff I will book again for my next trip
Anonymous User
Deluxe Plus Room
Stayed in Mar 2025
Couples
68 review
10.0/10
Outstanding
Posted on Apr 15, 2025
Restaurant has nice ambiance and various meals. also thank you for giving us a complimentary drive to the airport with a special car. Looking forward to our next stay.
wobblybob
Superior Room
Stayed in Feb 2025
Travel with friends
24 review
7.5/10
Posted on Mar 21, 2025
Location is good for transfers in jakarta soekarno hatta airport. Cleanliness can be improved. Our airport transfer driver was courteous and his service was excellent.
Guest User
Superior Room
Stayed in Jan 2025
Couples
4 review
10.0/10
Outstanding
Posted on Feb 16, 2025
The facilities are more than you would expect. The staff friendly and helpful. If you are a non smoker request a room not near the smoking rooms as the smell drifts into your room.
DanS84
Superior Room
Stayed in Jan 2025
Solo travellers
70 review
10.0/10
Outstanding
Posted on Feb 16, 2025
An amazing hotel with super attentive staff. I’d recommend staying here especially when you’re flying off somewhere out from the nearby airport
Naedz
Superior Twin Room
Stayed in Nov 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Jan 3, 2025
Im pleased during my short stay. Hotel is clean, service are good. Staff are helpful and courteous with their greetings and sincere smile. I like their free shuttle service to the airport. Facilities are almost complete with swimming pool, gym, billiards and welness spa plus their unique Durian resto. There is only one glitch that happened in the Rimba Durian resto that the staff have forgotten to placed our food orders, we have waited for 1&1/2 hours until we sense something not right.. staff have asked for apology..but honestly my excitement to have try their local cuisine melts off.. But generally, rating still all good for me.❤️.
CSWK
Superior Room
Stayed in Jan 2025
Business travellers
13 review
8.0/10
Very Good
Posted on Apr 5, 2025
Love the facilities here, always come when I come to JKT
Guest User
Superior Twin Room
Stayed in Apr 2025
Other
1 review
8.0/10
Very Good
Posted on May 6, 2025
Nasi goreng rice was too salty from restaurant
Grab taxi always goes first into warehouse next to hotel , there are no signs for hotel font entrance
Front desk is excellent
Rooms are clean
Shuttle to airport every half hour
Grab taxi cancels pickup there a few times before a taxi will pick up you , just as a heads up
RLangston
Deluxe Twin Room
Stayed in Sep 2024
Business travellers
14 review
8.0/10
Very Good
Posted on Oct 15, 2024
Nice location and good for catching morning flight
Service was good and most staff are friendly and helpful
Close to airport and shuttle bus for free
swimming pool and food are nice
But.. the room was soooooooooo far away and they gave me a room 274 which is at the end of a 200meter corridor and turn left at the very end, most importantly without clear signage of where the room is, had to walk back and forth for 400meters before finally reaching my room
Response from Property: Dear RLangston,We are delighted to receive a wonderfull review from you. We are happy to know that you satisfied with our service and facility. Your kind feedback will help us to always improve to give our customer a good experience and better service. We will wait for your return soon. Thank you. Sincerely,Guest Relation Manager
Raharjo
Superior Twin Room
Stayed in Mar 2025
Couples
18 review
10.0/10
Outstanding
Posted on May 10, 2025
Always back in this hotel if come to jakarta..good location near airport..and free shuttle from airport to hotel and also from hotel to airport
Anonymous User
Superior Room
Stayed in Feb 2025
Business travellers
34 review
9.5/10
Amazing
Posted on Mar 28, 2025
Location near airport, provide free shuttle to airport.
Breakfast was fantastic, room was just clean only comment is tv was rather small.
Anonymous User
Superior Room
Stayed in Aug 2024
Other
2 review
8.5/10
Very Good
Posted on Sep 14, 2024
Use WhatsApp to manage the shuttle service from airport to hotel. Concierge and front desk impressed me by their passion to deal with issue. Pizza and pasta are delicious, buffet breakfast with many choices exceed my expectation.
Response from Property: Dear Valued Guest,Thank you for taking the time to share splendid feedback during your stay in FM7 Resort Hotel.It's wonderful to hear that you enjoyed our facilities, and service. Once again thank you for placing your confidence with us. Hopefully your next visit is just around the corner, see you again!Sincerely,Guest Relation Manager
ShenzhenFoodie
Deluxe King Room
Stayed in Jun 2024
Couples
61 review
8.5/10
Very Good
Posted on Jul 8, 2024
Huge hotel with enormous pool, sauna, hot tub, gym, rooftop restaurant, and so much more. The free shuttle bus to the airport was a nice touch. I'd stay here again if I need something close to the airport.
6/20
Response from Property: "DearShenzhen,Thank you for taking the time to review your recent stay in FM7 Resort Hotel! We are glad to hear that you had an overall good experience at FM7 Resort Hotel. Your comments are highly valuable to us and will assist us in our continuous effort to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely,Guest Relation Manager"
Guest User
Premier Family Room
Stayed in Jan 2025
Family
1 review
2.0/10
Posted on Feb 26, 2025
I recently stayed at this hotel near the airport and was extremely disappointed. As a frequent guest of 4 and 5-star hotels, I expected much higher standards. Here’s a breakdown of my experience:
•Unpleasant Odors: The bathroom in our family room reeked of a strong, fishy odor, and the water had an unmistakable iron smell. This was both off-putting and unacceptable.
•Overall Disappointment: Considering the hotel’s 4-star rating, the quality of hygiene and service fell far below expectations. A hotel of this caliber, especially near the airport, should prioritize guest comfort and transparency in its policies.
Based on this experience, I cannot recommend this hotel to anyone looking for a reliable and comfortable stay.
Liu
Superior Twin Room
Stayed in Jan 2025
Family
3 review
9.0/10
Great
Posted on Apr 21, 2025
Nearby airport with shuttle.
A nice and comfortable resort hotel.
Impressed with Rimba Durian cafe