Guest User
March 5, 2025
I have actually stayed at this hotel many times. Overall, my experiences have been positive, but there are a few concerns I'd like to address. Firstly, while I often hear the sound of ambulances from my room, it doesn't feel disruptive, and I sleep comfortably. The Wi-Fi connection is excellent, which I appreciate. However, the communication could be improved. I have sent three emails regarding various inquiries, but I've only received a response to one of them. The last two emails went unanswered, and I'm not sure why that is. For instance, I wanted to inquire if I could pay for a late check-out, but I never received a reply regarding that question. Regardless of whether the requests can be fulfilled or not, I believe that guests should receive responses to their emails. Thank you for considering my feedback.