Hotels in Lagoi, Bintan

A Nice ambience relaxed resort. Room looks exactly like the posted photos. Got a small kitchen. Quiet on weekdays. Shower water pressure is strong and service crews are warmth and friendly. Arrival pickup and drop off saves a lot of hassle. Far from city. If you have a few days in Bintan, you can book a private one day tour which will bring you to various sightseeing spots. Guests from Cassia can use swimming pool and spa facilities at Angsana resort. Breakfast at Angsana Resort - Lotus, quite a good spread. Lunch at Vista within it's own premise - fried kway teow is delicious and dinner at Xana, western grill meat and seafood near beach - Pizza and Lamb chop is great (if served on hotplate will be perfect cause food went cold pretty fast 😅). Cassia has also some activities set each day, guests can sign up with friendly front desk. Next to the swimming pool, there is a game corner, for playing chess and snooker. Also a turtle pool not far away, children will be delighted to see turtles swimming. Great place to stay for a few days.

Had a very good stay in Banyan Tree, we like the spacious villa either our own jacuzzi. Room was clean and appreciate the staff to prepare our room for night setup, with the mosquito nets and cools. Food was good and had good selection too. Spa massage was also good. You can ask the buggy to drive you anywhere within the resort and their sister hotels. Staffs are all friendly and always greet with a smile. Just take note a lots of insects so bring your insect repellent. And don’t have complimentary shuttle from ferry terminal, its chargeable. The TV is old model so cant cast your phone to watch Netflix. The telephone line will cutoff during rainy days, however, whatsapp service and will still be contactable with the reception. Overall a good stay if you want a private and relaxing holiday.

It’s a cool place to chill and relax! The staffs are so friendly which lights up my everyday. Would like to give compliment to Front desk Sonia and Saiful which had welcome and arranged our request upon arrival and explained in detailed my concerns towards Marriot Bonvoy membership. Went out to Tanjung Pinang on my second day and came back to my room with birthday decorations welcoming me, and placed more bottles of water which they have noted my request on my first day arrival. Great job prepared by Azizah, the housekeeping! It warmed my heart after a tired tour whole day. We joined the Buah Tangan Workshop and it was a wonderful experience, knitting bracelet by the beachside Highly recommend this hotel if you aim to have a chill and relaxing stay.

Warm welcome by the team upon arrival. Full details on amenities is not given like we can actually dine and use the pool at sister hotel which walking distance away - hotel indigo. Joining member allows us to have 20% discount on food but not applicable to takeaways:( Late check out is not mentioned, I saw it in my email and ask them about it. Called me on the day of check out to remind me of check out at 12pm when they should told me I am entitled to late check out till 2pm. After 12pm, room card not working and WiFi not working anymore. Come on.. I am still at the hotel premises. Food selection is sufficient although the food at holiday inn is really not fantastic. Staffs at strawbella and kids club are really welcoming, warm and friendly! Highly recommended for families for a short getaway.

We had a really enjoyable stay. The rooms were clean, amenities were plentiful and beautiful, in particular, we really liked the soap and antique displays. The staff were polite and adhered to our requests promptly and with care. They greeted us with a smile whenever they saw us. There is a turn down service where they will come round at night to ask if you need anything before turning in. There would be a memo (via WhatsApp) to inform guests on the activities available to do for the day. The swimming pool and poolside bar/restaurants were really nice as well. We also had easy access to the beach. Only downside is that there are not many touristy activities to do near the hotel (barely any cafes or shops) but the hotel did provide free transport to plaza lagoi and back. We ended up spending most of our time at the hotel. You also can’t order any food in so you’d have to eat at the hotel/room service. Would come back for a stay again.

Recently returned from an unforgettable stay here, and we couldn’t be happier with the experience. From start to finish, everything was smooth, relaxing, and full of wonderful surprises. The destination itself was breathtaking—beautiful scenery, pristine beaches, and lush greenery everywhere. The weather was perfect, with clear blue skies and warm sunshine almost every day. It felt like a postcard come to life. The accommodation exceeded my expectations. Clean, comfortable, and stylish, with friendly staff who went above and beyond to make us feel welcome. We filled our days with a mix of adventure and rest. Highlights included a trip to the dunes, exploring local markets, and indulging in delicious local cuisine—fresh seafood, tropical fruits, and flavorful dishes that we’ll be craving for weeks to come. What made the trip truly special, though, was the sense of peace and rejuvenation. It was the perfect escape from daily life, and returnin home feeling refreshed, recharged, and incredibly grateful. Would we go back? In a heartbeat.

25/5 It was last minute plan to bintan island and we booked at bonvoy natra bintan. A few days before our trip i did text thru WhatsApp Natra customer service about our arrival it was fast response and yeah they do provide service pickup shuttle from the terminal bintan telani ferry to their hotel just provide them our ticket transaction and they do standby someone who gonna pickup during the day itself. Our ferry terminal to their hotel hotel it took about 5-10 mins ish journey once we reach the hotel our plan to just park our luggage while exploring other place. But surprisingly we are able to do a check in by 11.40 ish . The front desk really did her great( i couldn’t remember her name start from (Letter M i guess) she really passionate with her job after she explained to us about the facilities how and where once all done they send the bellboy to guide us to our room since it just so near the front desk so we just walk to the room. The room that we choose are Pool View King Tent With Sofa Bed And Whirlpool the room can fit up to 4 pax can req either king or twin bed along with pull out sofa bed. Oh btw this place has a big lagoon that under 3rd parties which is all the water sports activities are not inc in of our hotel facilities but they do have packages with or just 1 water sports itself and for hotel guess have 20% off which is for me affordable which is we do cable ski and lagoon kayak during sunset it was so nice and not so humid btw here the sunset is around 5-6pm ish . The hotel does provide shuttle to lagoon beach with the timing provide and need to register in advance at the front desk the shuttle is twice a day or you may book grab its available in bintan island. The resort itself got do package like common that we heard only non breakfast and breakfast. But here they do have breakfast + dinner (BBQ) or breakfast + lunch + dinner (BBQ) that could share up to 3pax for small eaters but we decided to just have our dinner at the patio restaurant & bar the food is on the standard. the portions and the food quality make the restaurant is worth to try with peaceful surroundings and amazing waiters are so polite and keep attending to anyone in the restaurant to make sure that we satisfy with the service. so far the that made us so amazed here is a scattering of stars in the sky which is hard to get in my place and feel so appreciated to the universe and so calm sometimes after run from the city bustle. And while seeing the scattering of stars we able to do a breeze walk about 1.99km even the darkness of the moon illuminates the path and every 5-10 mins that a security keep rounding the place which is make us feel so safe to be surrounded. One the next day for breakfast we went out for breakfast that a few varieties from asian, western and got their local which is Indonesian and i would like to compliment one of your services staff at the restaurant if im not wrong his name is (YOGI) from the time we check in until every time when we pass by the restaurant he will keep greeting not only us but those who’s pass by at the restaurant either to the lagoon or back to the room. And during check out in the afternoon we decided to do extend our check out since our return ferry is around 5 ish ++ pm and front desk told us that we able to extend until our ferry depart with price discounted price (1 Million IDR) and for us is so affordable price and they arranged shuttle to the ferry terminal. So far natra has left me a great experience as i can say if you looking to avoid from the city bustle you may choose Bintan rather then Batam ❤️

Booked the hotel for a one night trip to Bintan for a birthday occasion. The hotel goes out all the way in helping decorating the room when requested and they also prepared a delicious birthday cake ! That is so sweet of them and I really do appreciate it a lot. The room is also very clean and the air conditioning gets cold really fast. It’s an 10/10 experience.

Very nice villa, spacious room with high ceiling and cold enough aircon. Purchase came with breakfast of choice 1 set each. Recommend the western breakfast Exclusive and chill place. Close to warung yeah which had nice mee bak so.  Feedback swimming pool tiles had green stains, definitely due for some cleaning.

We were very pleased with our experience at The Sanchaya! Greg and his staff were so hospitable we felt comfortable and at ease from the moment we arrived at the Ferry Terminal. The service and facilities were excellent..from the room service to the dining areas. Movie Choices were so updated and wide. Good quality toiletries and snacks in the room minibar We had a little miscommunication about a service fee and were so grateful that they patiently hear us out and resolved it quickly. Thank you Greg, Nawa, Madon, Wawan, Vivi and all the staff at The Sanchaya for a memorable stay!