Best Pet friendly Hotels in Birmingham

Amazing customer service from Christina allowing an early check in. Room clean and tidy and bottles of still/sparkling water in the fridge. Was slightly loud banging doors about 1-3am from late revellers but nothing too bad. Breakfast delicious- fresh homemade waffle and omelettes Drink prices very reasonable priced

Please do get the lifts fixed asap - appreciate not fully within ones control but was a bit of a challenge having 2 out of 4 lifts not working; especially as a hotel that is not situated on the ground floor of the building.

I booked the hotel on Trip.com. The earliest check in time was 3pm. Check in was easy. I asked for a room on a certain floor and not too close to the elevator and got exactly what I wanted. Staff was friendly and professional. The room was nice & clean, with all necessary amenities included. The location is excellent. Its a short walk (under 9 mins) to Birmingham New Street station also known as Grand Central. Hotel is also very close to Bullring Mall. Shops, restaurants & banks are all within easy access to the hotel. I did not eat any meals in the hotel. Ate out at different restaurants. The hotel amenities are good and well stocked. King size room amenities: kettle, tea coffee milk, safe, mini fridge, ironing board, iron, hair dryer and toiletries. The shower does not have a glass door, instead it had a shower curtain which was torn on the top. The windows are not double glazed. It rained heavy. The sound of strong winds & rain hitting on to the windows was too loud. Double glazed windows would have solved that issue. The fire alarm went off on Friday morning 3 or 4 times in a row. I tried calling reception a few times but the line was engaged. The hotel should have informed all guests about the fire alarm but they failed to do so. I had to ask one of the cleaners about the alarm. She told me it was nothing to worry about. In general, I would gladly recommend this hotel to others due to location, cleanliness and comfort.

The location was in a prime spot. Next to all the main shopping and Christmas market areas. The room was modern, spacious, and very clean. The kitchenette was well equipped for self-catering if required. The staff were lovely, friendly and helpful. Although no parking on site, they have a deal with the nearby car park for £5 for 24 hours. The car park was safe and secure, and it was located a few minutes away. Overall, it was an enjoyable stay. It's definitely a consideration for future trips.

This hotel is by far one of the most outstanding hotels in Birmingham city. The state of the art spa and gym most definitely contribute towards this factor; especially because of the intricate modern take to the architecture and interior design of the property itself. The service that I revived was top tier, the employees were always very polite and helpful you can truly see they are dedicated to providing memorable experiences to their guests. The hotel itself is beautifully kept with cleaner spotted 24/7 across the premises. !DEFINITELY RECOMMEND STAYING HERE!

We recently booked 2 rooms. We had the pleasure of staying at Holiday Inn NEC Birm, and we couldn’t be happier with the experience. The warm and welcoming staff made us feel at home when we walked in. The check-in process was smooth and quick, and I was immediately impressed with the hotel's modern, clean, and stylish decor. The room was spacious, comfortable, and beautifully designed, with all the amenities I needed for a relaxing stay. The bed was incredibly comfortable, ensuring a good night's sleep. I also appreciated the attention to detail. One of the highlights of our stay was the breakfast. The selection was varied, fresh, and delicious. The dining area was bright and inviting, making it a great start to the day. The hotel’s location was perfect, with easy access to nearby attractions. Whether you’re looking to explore the city or just relax in a peaceful environment, this hotel offers the best of both worlds. The staff were outstanding – always friendly, professional, and eager to assist with any requests. Their customer service truly stood out and added to the overall positive experience.

The staff are very friendly and welcoming. The room was clean but had dust in certain parts of the lighting and table. The bathroom didn’t smell to good when we got there. There wasn’t much soap to wash your hands. Unfortunately at night time the people next door were loud and at times the door was shutting it would wake you up. The tv remote wasn’t working properly.

The staff's attention is discriminatory, for several nights 1 they did not put towels, another night they left us without shampoo and they added water to the hand soap, additionally they checked what was served for breakfast, they checked every day very carefully. We left very sad, we couldn't wait to run away from this hotel, we were very bored.

Great location, parking is worth staying here for alone but arrive early or pre book to avoid missing out on one of the 50 spaces. Rooms a little tired but clean and functional. TV seems to have a problem with the BBC! Probably one of the best hotels for Utilita Arena. Would stay again.

Excellent hotel everything was amazing can't wait to go back. Great location close to train station, shopping centre and theatre. We went to see Hamilton at the theatre and ate at restaurant nearby - hotel recommended a lovely break and stay.