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9.5/10
Amazing
GGuest UserI loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night.
There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix.
The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish.
Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!
GGuest UserGreat hotel in a really good location. Breakfast is fantastic, room spacious and very comfortable.
Wifi was a little slow, which is surprising for a business hotel and no pool / steam sauna.
Otherwise superb!
LLinda28When we check in, the room looks clean, but at night time the smell came from bathroom, it smelled awful. It made me feel want to vomited. I changed the room at last. I booked three nights, we stayed in this room for two nights, I can’t put up with the smell in the middle of nights, I went to reception to request for change a room, they kept telling me it happens sometimes, I hope they can fix up this problem.
SSparklyTravelerLoved this hotel! I don’t like standard chain hotels, so this was perfect for me. Situated in a very safe and convenient area. Only took an Uber twice, one from the Funicular and the other time to the airport. We walked every else. Located right next to the Sculpture Garden and walking distance to the gondolas and downtown! The staff were so sweet and helpful. We were told once we checked in we were now family! The lady from the breakfast room got all teary when I told her we were leaving. They gave us great advice as to where to go and even had a handheld scale to weigh our bags!
There is no elevator, so be aware of this if you have heavy bags or can’t do stairs. My sister hated the shower, I loved it. The beds were comfy and the room was clean. The only issue, which to me was not important, but might be to you. They are very environmentally conscious in Santiago, so the towels were not a crisp white, but were clean and useable. The bar was also good, but food service took awhile, but when it finally came it was very good.
The coffee in breakfast room was fabulous! Water in lobby 24/7. Desk manned 24/7. They buzz you in and out, which I liked. The front desk clerk was going off duty, but waited for me to help me weigh my bags.
Would I stay there again? In a heartbeat!!
Just FYI tourist areas are mostly closed on Mondays. So no hop on hop off bus and no gondola. But the Funicular was running.
AAAYAThe best choice with perfect services. RQ Santa Magdalena Hotel was new and very comfortable hotel with so nice interior and exterior. It's so best location near of Mall Costanera Center and CBD. Very beautiful views. Also the hotel rooms with the kitchen, Including all kitchen equipments and accessories. Hotel's front desk was very kindly and warmly. My flight was in the morning early after my staying at the hotel. Front desk (Her name was Catalina) delivered my breakfast to my room previous day. Also she gave me very nice room with excellent views. The window was looking to the Sky Costanera Center, I'm so thankful for the hotel's front desk Catalina and her colleague who was a guy. I want to say them thank you so much again. See you soon in beautiful Santiago de Chile again 🇨🇱💕👍👍
GGuest UserThe hotel is in a good location, next to Guangzhou Restaurant (opened by foreigners, the rice is very salty, but the lamb chop rice is good) and Yuanqiwu (opened by Chinese, the noodles are good, the skewers are good), it is also convenient to go to the supermarket, the hotel breakfast is good in San Diego, very neutral and nothing special, the only bad thing is of course all the bad things about Ctrip hotels overseas, that is, they are stupidly familiar, the price will increase, it's outrageous... If you want to know more, please leave a message, the rooftop swimming pool is very small, I don't know how often the water is changed, I didn't dare to go down
GGuest UserCheck-in was very good and quick. The quality of the breakfast wasn't great; for example, the fruit was hard. I liked that there was a water filter available in the reception area and on every floor. The pool is quite narrow, and as far as I know, towels aren't provided there. Finally, a small detail: we left before breakfast at 7:00 a.m., the official breakfast time, and they refused to put a couple of things on a plate for us, even though the buffet was already ready.
AAnnaAmazing hotel, I liked absolutely everything! I lived on the 18th floor in room 1803, absolutely stunning view from the window of the Andes and the city, I enjoyed every day at the hotel! Cleanliness, great breakfast, although not enough hot food, but this is compensated by wonderful cheeses and fruits. Perfect location. I had dinner in the hotel restaurant - everything was very tasty, good selection of wine. Warm pool on the 20th floor, gym. Very friendly staff. I recommend the hotel for a stay in Santiago and will be happy to come back again! Thank you for the wonderful welcome! ❤️❤️❤️
GGuest UserThe price/performance ratio is high. Compared with other countries in South America, the price of Ibis here is much cheaper. The hotel's food is not bad, and there are a lot of fruits for breakfast. It is also a relatively rich breakfast in South America.
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