Lyon Hotels with Breakfast

Very well located and very comfortable hotel. Receptionist Ninno was very helpful with car rental and a day trip to Annecy and Ninno is a very cheerfull person. Everything was perfect.

The check-in went smoothly until the receptionist told us that we had requested a non-AC room (with the AC to be disconnected during our stay), supposedly based on a note from Trip.com. I told the receptionist that I definitely did not make such a request—especially not in the middle of summer—and asked to see the note from Trip.com. They couldn’t show me the note and instead claimed that, since I was now denying the request, the note had already been removed. We were checked into a non-AC room, and the hotel promised to send a technician to reboot the AC. That never happened. Eventually, we were moved to another room where the AC was already functioning. The whole situation felt suspicious. It seemed like the receptionist was trying their luck by placing us in a non-AC room. What’s even more ironic is that the new room had a welcome note addressed to me, while the non-AC room was completely bare, with no such note. We definitely won’t be coming back. The hotel staff came across as insincere and pretentious.

It’s conveniently located right next to the train, tram, and metro stations, yet surprisingly quiet. The service is good, and the hotel breakfast is excellent. The lift is old and occasionally unreliable, though the hotel is currently upgrading it. There was only one functioning coffee machine during our stay, but fortunately, the queue was never too long.

Staying in this hotel was quite a miserable experience, barely adequate for a hostel, never mind a 3 star establishment. The room (although quite clean) was tiny for our party of two. The luggage occupied almost half of the floor, making us jump over it when we needed to move across the room. The window was facing the railway, which was expected on the one hand, but sleeping with it open was very noisy in the morning. Here is the list of things that were missing compared to a standard hotel experience: - no kettle (had to be asked for) - just two paper/plastic cups in the bathroom, no ceramic mugs in the room - no tea, coffee or anything really to have a snack with - no safe in the room (common one at the reception) - no fridge (seriously?) - no slippers (and they don’t provide them) - no towel heaters or radiators in the room - just 3 towels for two people, no hand towels - no bath robes - no bide or hygienic shower - no toilet brush (are you for real?) - one trash can (without a bag) - extremely small rooms, no adequate space for two luggage bags On the positive side, the breakfast was decent, though nothing to write home about. Hot and protein-rich options were definitely limited. The staff were friendly and helpful. However, upon check-in, I was charged 60EUR as a damage deposit which was not stated when I booked a room. I’m yet to have it returned. The hotel/network drives this alleged “eco-friendly” agenda but in reality it’s just extreme economy and penny-pinching at the guests’ expense. Very disappointing. 1/5.

Single room was very spacious and the hotel is at a perfect location. Has a little cute pool although the water is a bit too cold for winter. Everything was fine but curiously they put up the history of the ground in the hotel corridor which I found quite creepy for solo travelers lol

It's a bit of a walk uphill to get there, but in about ten minutes, you can reach Place Graslin, the City Hall, and the art museum, which is super convenient. The front desk staff were very warm and friendly, and the place was clean. My only minor gripe is that we received four coffee capsules upon check-in (for a double room, staying three nights). It would have been great to get two more capsules each day, as the coffee downstairs is not complimentary.

Everything was clean and I had a pleasant stay. However, the window blinds were broken so you could not sleep in darkness. The toilet kept making noises.

The location is good in the sense that it is close to the tram station. Unfortunately, there were a few homeless tents set up directly under the bridge between the tram station and the hotel, and we had to walk past them to get to the hotel. That part felt a bit unsafe. However, aside from the homeless tents located directly under the bridge, the surrounding area was very clean, and we didn’t see any graffiti at all. The bridge area was really the only part that felt uncomfortable. When we arrived around 1:00 PM, no one was at the front desk. There was a sign saying the staff member was in the breakfast area, but there was no indication of where that was. A phone number was provided, but no one answered when we called. We understood that check-in wasn’t until later, but we simply wanted to leave our luggage so we could start exploring the city. After waiting about 20 minutes, a staff member finally arrived and informed us that our room would not be ready until 5:00 PM, even though the stated check-in time is 3:00 PM. We came back around 6:00 PM to check in, and the ladies assisting us were really nice and welcoming, which helped improve the overall experience. We rented this place with another family, and they were able to place us on the same floor next to each other, which was super awesome and very much appreciated. Once we were checked in, we did like the hotel. We requested that the sofa be converted into a bed for our girls, and this was done promptly, which we really appreciated. We stayed for only two nights, and there was no housekeeping service during our stay. It’s unclear whether housekeeping would be provided for longer stays. We were expected to take out our own trash and keep the kitchen area clean. While I understand washing dishes and cleaning up after ourselves, having to dispose of trash ourselves was inconvenient and should have been clearly communicated on the website. It was also odd that guests are expected to clean, yet dish soap and sponges are not provided unless you specifically ask for them. Overall, I wouldn’t consider this an aparthotel, as it lacks many services typically provided by a hotel. It feels more like a furnished apartment rather than a hotel-style accommodation. That said, we paid less than $100 USD per night during New Year’s Eve, which is excellent pricing. I would stay here again for the price and the level of service provided, but it would be helpful if the self-service expectations and the surrounding walking conditions were clearly communicated beforehand—for guests who may be willing to pay more for less work or for those who are not comfortable walking past the homeless area.

The bed is too narrow, I dare not turn over at night. The hotel is in a good location, very close to the subway station, and the surrounding area should be a residential area, very quiet. There are also many small restaurants

Because it is just outside the subway station, it is very convenient! There is also a parking lot underground, allowing direct access to the hotel. When I use it, it just replaces Kyriad and ibis.