Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Guest User
Given its location in Oia, the price wasn't cheap. However, the service and cleanliness were excellent. The shampoo and body wash were BVLGARI. The breakfast was also fantastic; we could order as much as we liked from the menu, and it was delicious. The sunset and night views from the room were absolutely stunning. We received a complimentary bottle of wine, but since I don't drink much alcohol, it would have been even better if there were other service options to choose from!
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Price per night from:£340
Posted on Sep 9, 2026|Cave Suite Seaview Private Heated Pool
Guest UserI truly don’t even know where to begin with Elizabeth… she is exceptional. Our stay at Theano Cave Suites was beautiful, immaculate, and exactly as pictured online, but Elizabeth is what made our experience feel genuinely 5-star.
Before we even arrived in Santorini, she had everything arranged for us. A private driver was waiting at the port with our name, our room was ready early, and from the moment we arrived, we honestly didn’t have to think about a thing. She completely took everything off our plate.
Every morning she prepared the most incredible homemade breakfast, at whatever time we preferred, and would help us plan our day… where to go, what to see, transportation, reservations… everything. She somehow made everything feel effortless while still being incredibly personal and genuine.
My husband and I were completely blown away by her. We actually decided to stay an extra night in Santorini because of the experience she created for us.
The suite itself is beautiful, clean, peaceful, and everything you would hope for… but Elizabeth is what makes this place unforgettable. I can confidently say that if we return to Santorini, I would specifically return here just to have Elizabeth as our host again.
If you are looking for a carefree, luxurious and truly special experience in Santorini… book this place. And if you have Elizabeth taking care of you, consider yourself incredibly lucky. She is truly one of the best things this island has to offer. 🤍
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Price per night from:£67
Posted on Mar 26, 2026
夢遊世界
Excellent service, stunning views, very pretty hotel, highly recommended!
The most handsome manager contacted us before our arrival to arrange a pick-up service. When we landed at the airport, George the driver was already waiting for us with a name sign — so convenient and stress-free. He drove us to the nearest drop-off point near McDonald's, and from there, handsome manager and Edward the porter was already there waiting for us. it was just a 5-minute walk to the hotel. Edward helped carry our luggage from the roadside all the way to the room, and did the same when we checked out. Such thoughtful service!
During check in, handsome manager was incredibly attentive and thoughtful, taking the time to explain the nearby attractions and facilities in detail. It was clear that he genuinely cares about his guests.
Our room was on the higher floor of the building, offering exceptional privacy. The space was absolutely beautiful — a two-level unit with a breathtaking view of the caldera and the volcano island.
The hot tub was a highlight. The water was wonderfully warm, and since March was a bit chilly, soaking in the tub became the most relaxing part of each day. We spent hours in there, enjoying the panoramic volcano view — absolutely perfect.
The unit itself was spacious and well-equipped with everything we needed. The toiletries — shampoo, body lotion, and so on — were from a lovely brand with such a rich, elegant fragrance. As soon as we walked into the room, we were greeted by that beautiful scent. It felt fresh, special, and incredibly romantic.
Breakfast was served with a sheet where you could tick your choices, and you could select different items each day — a lovely touch. The breakfast itself was generous and delicious.
The hotel is run by a small, dedicated team. The same gentleman Mr Edward who helped carry our luggage also took care of breakfast, room maintenance,, and more. Everyone we met was always smiling, warm, and genuinely welcoming. Their hospitality made our stay truly special — honestly one of the very best experiences I've ever had.
As for the stairs — yes, there are some steps to reach the hotel, but this is Santorini. If you're expecting a flat walk everywhere, this probably isn't the right island for you. In the context of Santorini, the stairs here are absolutely nothing to worry about. The location is actually very convenient — you can walk along the cliffside path or head down to the old port, and take the cable car back up, which is fun and easy.
Overall, we had a wonderful stay and would highly recommend this place to anyone visiting Santorini.
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Price per night from:£181
Posted on Sep 27, 2026|Deluxe Studio Suite
Anonymous UserOverall, we had a pleasant stay and the views were beautiful. The location is very convenient — it is not right in the busiest part of Oia or near the castle, but restaurants and shops are only a few minutes’ walk away, and we could still enjoy a lovely sunset view from the property.
Communication before and during our stay was good. The host replied very quickly on WhatsApp, especially when we had some difficulty finding the exact entrance at first. Our room was a two-level suite, which was nicely designed, spacious and clean. Do note that there are quite a few steps to reach the property, so carrying large luggage can be a little tiring. There is also no breakfast included, which would have been a nice addition given the beautiful terrace and view.
The main issue we experienced was on the first night, when the drainage in the bathroom became blocked and water backed up into the room after we showered. As it was already around 11:30 pm, it could not be fixed immediately, so we had to clean up the water ourselves. The next morning, staff checked the issue and arranged for it to be repaired. It took around one to two hours, and we did not have the same problem again on the second night.
The issue was resolved, which we appreciated, although a little more follow-up afterwards would have made the service feel more complete, especially considering the price of the stay. On the positive side, they were also flexible with our check-out time as we had a transfer booked later.
Overall, the location, room and views were all very good, and our stay would have been excellent without the drainage issue.
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Price per night from:£144
Posted on Jul 6, 2022
Guest User
This is the best place to stay. We will use this place again if we travel to Zakynthos. The staff are friendly, the breakfast is delicious, the facilities are clean and the pool is beautiful. Resting under the shade of an olive tree was like a dream. Thank you for everything.
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Price per night from:£267
Posted on Jun 19, 2026
Anonymous UserAt first we enjoyed staying at the suite as it has a great view and a private location. It is also next to the Castle of Oia. However they arranged rather expensive transfers at 70 euros for transfer to the port and 60 euros for transfer to the airport. We managed to find much cheaper transfers online. By this we are talking about 20 euros cheaper per trip. We had to share a cab with other people for their expensive transfer, whereas we managed to arrange a private car online. What was the last straw was that the staff never delivered breakfast by the requested time over the course of our 4-night stay. When we asked for breakfast at 8, breakfast came at 8.30 even they knew we had a flight to catch and we had scheduled checkout at 8:50. What frustrated us the most is that, when we told them that breakfast was late, they started giving excuses like there are other customers who had early checkouts and requested breakfast early. It shows that they have prioritised other customers over us, without explaining why. They tried arguing and giving excuses before even performing their service or apologising. I hesitate to call this customer service. The least they could do was to apologise at first opportunity and make up for it, but this did not happen. What's worse? We paid more than 500 euros per night! So think twice before you book this place.
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Price per night from:£92
Posted on Apr 2, 2025
Chaxingzhe5
The environment is very beautiful, the room facilities are also very good, and we were upgraded to a large room. Whether it is the manager or the two waiters, the service is very good. There is also a 24-hour warm water bath on the balcony, with lights, which is very beautiful, although we did not take a bath due to strong winds. The only comment is that there are too few fruits and vegetables in the breakfast, which can be improved.
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Price per night from:£148
Posted on Aug 26, 2025|Standard Room With Caldera View Non Smoking
Guest UserThe pool was broken and I couldn't use it. They charge €10 if you leave towels on the floor and don't even give me a warning. They charged me €50 for the towels and for accidentally soiling the bed cover. They simply left a note under the door to go to reception and say I had to pay €50. They demanded cash, and I insisted and would only pay by card and invoice. Other than that, everything went well.
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Price per night from:£53
Posted on May 27, 2026
Guest UserEverything is just fine and perfect—the hotel, the location, everything is just perfect. The people are so nice, but there was one thing missing. We had a problem with the AC, and we asked for their help twice (we needed to turn it off, and it wouldn't turn off, so we asked them). They came, checked, and then left, and they never came back or did anything. It was a little disappointing. Other than that, nothing—everything was on point.
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Price per night from:£79
Guest User
Very convenient location. Friendly staffs
Wonderful breakfast.
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Price per night from:£29