Medan Hotels with Breakfast

Booked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).

The staffs were very friendly and helpful. Service with a smile. The location was great and the hotel was clean and orderly.We got our room at 20th floor with good view of the city The amenities were all functioning especially the gym, sauna, steambath and jacuzzi. The f&b staff were also very helpful and obliging. Only 1 incident where a female guest brought her 2 sons about 12 years old into the female section of the sauna/steambath/jacuzzi area which was distressing to my wife. The staff on duty was not around to help correct the situation. Nevertheless upon our complaint they were very apologetic n assured us it was an oversight n necessary action will be taken to avoid its recurrence. Overall we thoroughly enjoyed our stay there n also ate at their Jade Restaurant on 2 occasions. We have no doubt we will be back to this hotel in future

This hotel's location is excellent, close to the train station, and it's very clean. Breakfast is included and well-prepared, quite delicious. We visited nearby attractions, most of which were within walking distance. I also saw a large mosque. It's currently Ramadan, and I even participated in their evening activities where officials gave speeches to celebrate Eid al-Fitr, which is like their annual new year. I'm very glad I got to experience it.

The hotel's location is quite convenient, right opposite a Starbucks. However, traffic can be quite congested. The hotel staff were all incredibly friendly and helpful. On a side note, the new spa downstairs is excellent, offering great value for money. If I ever get the chance to visit again, I'd definitely consider staying at this hotel.

Had a great stay at Grand Central Premier Hotel! The room was very big, spacious, clean, and well maintained, which made the stay really comfortable. The facilities and amenities are also great. I especially appreciated the welcome drinks during check-in, a nice touch that made the experience feel more premium. The hotel also has a swimming pool, which is perfect for relaxing after a long day. Location-wise, it’s very strategic. It’s within walking distance to the train station, making it super convenient for getting around. Plus, it’s close to Deli Park Mall, one of the nicest shopping malls in the city, so food and shopping options are easily accessible.

Everything was good, except for one thing: I booked two nights in a smoking room, but on the first night, I was given a non-smoking room. I only got a smoking room on the second night. Also, on the second night, my family and I wanted to use the pool at 7 PM, but we weren't allowed because it was being used for a wedding dinner. Even though the pool is supposed to be an amenity for guests.

Excellent, the room was clean. I'll definitely book here again whenever I'm in Medan.

I stayed here with my family during our holiday in Medan. Although the hotel is a bit old, it has its own charm. The breakfast was excellent, offering a wide variety of options. Traveling with a young child, we especially appreciated the nice swimming pool, which made our stay very enjoyable.

The apartment is very spacious, which makes it a great choice, especially for family gatherings. The room was very clean, and the price is very reasonable for the size and value offered. However, the apartment would benefit from some updates, as the mattresses feel quite soft and old. Replacing the mattresses, pillows, and blaket would significantly improve comfort and make the stay even better. Overall, this is a good place for families looking for a spacious and affordable stay, and with a few upgrades to the bedding, it would be perfect.

Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests. One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke. Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation. Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.