3-Star Hotels in Medan

Booked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).

Great value for money stay in Medan! The room was clean, comfortable, and well-maintained, especially considering the affordable price. One of the highlights is that breakfast is included, which makes the stay even more worthwhile. However, there are a couple of downsides. The soundproofing isn’t very good, as the hotel is located near the main street. I could hear motorcycles passing by quite clearly, even late at night, which might be an issue for light sleepers. Also, the hairdryer provided is quite weak and takes a long time to dry hair.

Very convenient location..close to the 'old town' area of Medan and the city centre. Apartment had good facilities and a nice pool which was well maintained. Negative was the bed linen needs updating and the pillows were not nice. For the price of 10 night stay it is fantastic value and adjust expectations accordingly.

Nice hotel..Breakfast is good..I will stay at this hotel again if i go to Medan..

Didn't have any hot water and nobody even reception spoke English The room was ok glad we swapped out of smoking though as the thick wallpaper and carpet just added to the ashtray smell which is why we asked to change to non smoking Room on third floor done nicely and was fresh no wall paper to be seen

It turns out that I felt extraordinary facilities at a normal price😄 Strategic location, good cleanliness, good service and facilities too... I'm satisfied with this hotel... I recommend this hotel to others 👍

It's easy to book a room, the only difficult thing is to find the owner of the room, maybe it's because of the personal order of people, so it's a bit complicated, I can't take my partner through the reservation, It's ok gpp. The room is fully equipped anyway. I like it.

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Overall room and bed consider clean, but not their toilet 😥 The cloths hanger is rusty and you will feel disgusting to hang your cloths. And the wall and floor tiles, toilet bowl are super yellowish which I think they have not maintanence well. The most important is THERE IS NO WATER HEATER while the weather is freaking cold there 😥 But, this is budgetary hotel, depend on your choose. We just stay for like few hours and leave to continue our journey.

My place to stay KL always to Medan for business. Strategic location, friendly service, cheap price. Comfortable and away from noise.