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9.8/10
Outstanding
FfengfqThis was an exceptionally pleasant stay, offering fantastic value for money. Our Japanese-style room was incredibly spacious, clean, and comfortable. Sitting on the balcony, gazing out at the clear blue sea, truly sparked endless reverie. The hotel owners (a husband and wife team) were wonderfully hospitable and attentive, always going the extra mile to help. Even though the hotel isn't far from Atami Station, the owner personally provided shuttle service, picking up and dropping off guests arriving from afar. I will definitely choose this hotel again on my next visit to Atami, and I wholeheartedly recommend it to friends and family.
11363635****This hotel far exceeded our expectations, it was excellent!
Taking a taxi from Atami Station to the hotel is free, and the taxi back to the station from the hotel is also free, which completely eliminates the hassle of lugging suitcases around.
The room was very spacious and offered direct ocean views. All the drinks in the minibar were complimentary, and on the 3rd floor lounge, there were snacks and a variety of drinks available for enjoyment. It was truly delightful to have a drink and chat there.
The breakfast was delicious! You could even make your own orange juice; three oranges equaled one cup of juice, and it tasted amazing!
I will definitely come back again!
CChuchuyoumeijingBooked this hotel to see the Atami Fireworks Festival, and it was pretty good value. Since our room didn't have a sea view, the front desk gave us two tickets to watch the fireworks from the rooftop. The room was clean, just a bit small. Slippers were reusable, but they provided disposable towels, two per person, along with skincare products and hair oil. The stay included breakfast and dinner for two, which was enough to fill us up, and featured some local specialties like Atami pudding and ice cream. Getting a taxi was difficult; we needed help from the front desk (some staff weren't very helpful; they said they'd call a taxi for us but didn't, so we ended up taking the hotel shuttle to Atami Station to catch one).
AAvedisThis hotel really great for locationwise.. nearby all those eatery places and souvenirs shops. The onsen really good as well and the room quite big and clean. The only upset us since we booked another day through differrent apps but when we checked in we told the lady and also pay all the tax at the same time but we hv to check out and change the room. On the day we change the room the man charge us again the tax eventhough i already explained and ask him to doublechecked. On the last day we asked again and show them the receipt so they gave us back the tax money. Its not about the amount of money but their serve that i want to point it out.
GGuest UserHotels services is good. The room is pretty big and tidy, feeling comfortable in it. Walk for 2-3mins to 7-11 or Lawson.
Public onsen provides inside and outside experience.
The only disappointed is there is a Group of HK people arrived, there is a man full of tatoo get in public onsen. I checked the rules at front door. It mentioned Tatoo is prohibited. This kind of stupid HK people is a shame for HK when they travel around in Japan. Dont understand the culture of Japan.
No parking area for loading, Car parking needs to use next hotel, a bit inconvenience if you carrying few luggages. 🧳
YY SinTheir service is wonderful. We left a charger in our room and they quickly locate it and return it. I understand that they use a plastic bag to hold all customer property left in their room and labelled it with dates and room no. This shows how they care about their customers and address to things systemically with every single details. This is one of the many times I forgot things in hotel and public transport and can get things back every time. Speechless!
MMudkipLynnAn amazing place to stay with a location which is near lots of restaurants and even a grocery store. It is a 5 minute walk to the beach. Also there are private hot springs on the top floor which are constantly available and free to use! Loved this hotel very much and it made the stay at Atami very magical and memorable. Thank you for the great time!
TTengqisizhiCame here for the fireworks. You can soak in the hot springs at the hotel next to the fireworks display, have a buffet, then change into a yukata and head over leisurely. The hotel buffet even includes unlimited beer, cocktails, and more! I loved the chawanmushi, grilled fish, beef brisket, tempura... and there was sashimi too. For breakfast, I grabbed some natto, and wow, that's truly 'hellish' cuisine, haha! 🤣
They offer a JR station shuttle service. The driver was very nice and helped with our luggage. We decided not to take it on the way there because we wanted to explore the onsen town, but the hilly roads were quite a trek, very difficult to walk. I'd recommend just heading straight to check-in first, then exploring. The onsen also had a manga corner.
Oh, and you don't actually need to bring your own yukata for the fireworks! This hotel has many different patterns of yukata available for guests using the hot springs.
PPumpkinOverall, it could be rated excellent as a local ryokan but may not be ready for international clients. It has won Rakuten bronze award 2023. I am particular about smoking and the non smoking room was full of smoky smell. Also surprised that I have to set up my own tatami bed etc. Staff dependent on google translate but stranded when there's no WiFi. They could have translated common phrases in text. Nice garden.
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