AAnonymous UserI was a little worried about the price, but after reading these reviews, I made my reservation.
⚫︎Good Points
・The staff are international, and although they don't speak much,
they were friendly and helpful with a smile and all my requests.
・The room, bathroom, and shared spaces were thoroughly cleaned, and the futon was fluffy! For this price, I'd normally expect to have to lay out the futon myself, but they laid it out during dinner.
・The room, restaurant, and view were great. Breakfast was especially bright and pleasant!
・Dinner wasn't very filling, but both the main and side dishes were delicious.
Breakfast was served buffet-style even with only a small number of guests, and they kept replenishing it. The selection wasn't extensive, but the Japanese and Western dishes were enjoyable. Tanba milk was also appreciated. The homemade jam was delicious!
・Cleansing cream was also included as a bath amenity.
⚫︎Disappointments
- The phone number listed in the email sent after booking was completely unreachable.
(On the day of my stay, I had a question and called three times, but it was unreachable, which worried me.)
- The front desk extension from my room and the public bath was also out of service.
- Perhaps because previous reviews had mentioned a smell in the hallways, there was lavender deodorizer everywhere. Personally, I'm not a fan of artificial scents, and they lingered in my nose throughout my stay. I wish they'd at least removed the fragrance.
- When I sat down for dinner, the hot dishes, rice, and miso soup were already there. Naturally, they were a little cold. This needs to be improved.
Overall, the service was more than worth the price, and I enjoyed my stay! I'd love to return.
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