Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 8, 2023
Guest UserOur favourite booking throughout our entire Japan trip! This inn is a family business so you can imagine how hospitable the entire family was to us this 2D1N. Regretted not staying 1 more day as the entire village was very relaxing. Room is super clean, yukata was provided for us to visit the public baths, access to all 7 public baths provided as well. We have everything we need with this inn! There’s also a private onsen in the hotel and the host was very helpful and nice about everything. He even went out of his way to send us to & fro the Kinosakionsen station… thank you so much we had fun and enjoyed it! Will definitely stay here again. <3
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Price per night from:£111
Posted on Nov 26, 2025
M.Sim007Service quality of the staffs are 10/10. All staffs are attentive and multi tasking, they are reception, cooks (breakfast) concierge and house keeping. We stayed for two nights in a quadruple room facing the river, huge size and comfortable beds. Night was quiet and dont hear any foot steps though it is a building erected on old structure. Breakfast is typical Japanese ryokan style breakfast of excellent presentation and quality. Recommended for couples with no children and nit suitable for elderly or disabled, need to climb up 3 storeys if stayingnin the 3rd flood. Location is 10/10, 10mins by foot to JR station and 20 mins walk to the ropeway with shops along the way. Highly recommended!
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Price per night from:£123
Posted on Dec 11, 2025
Guest User
By far the best hotel/resort experience I ever encountered. Not only did we travel with a family of 5 but we had 10 luggage’s in total which they helped to organise and deliver to our room even though it was really heavy. Accommodated to everything that we need and asked and super welcoming. The small details that they would do have imprinted in my memories for life e.g remembering which shoes we had, prepared our slippers, explaining our meals and providing a blanket without us asking. I hope this reaches out to the manager who put the most effort to making sure we were happy and looked after. We would all recommend this place to our families and friends. 1000/10 S+++
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Price per night from:£203
Posted on Dec 26, 2025
Guest User
It takes some walk to the busy main road. But the shuttle service is good. The hotel and everything is new, the in house hot spring is also very nice but only a small soda machine at the hot spring area. Would be nice if there’s more selection of snacks/drinks post hot spring. Very nice dinner menu, detailed design and impressive presentation.
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Price per night from:£98
Posted on Jan 6, 2026
Guest User
I had a wonderful stay at this Onsen hotel! The service was exceptional, with staff being attentive and friendly throughout my visit. The location is excellent which isvery convenient for exploring the area, as Goshonoyu is nearby, and you can walk to other Onsens within 5 minutes. Additionally, the Kinosaki Onsen Ropeway is just a 5-minute walk away, offering a stunning view from the mountain. Highly recommend this hotel for anyone looking for a relaxing and convenient stay in Kinosaki Onsen!
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Price per night from:£73
Posted on Oct 23, 2024
Daria Gr
We stayed at the hotel in October 2024. We took two rooms for two.
Pros:
1. Magnificent rooms in the style of a classic ryokan: everything is very beautiful, authentic, lots of small details, notes and tips for guests, interesting trinkets in the room. We had beds, not futons, but this is not a minus - the beds are very comfortable. The view from the room (3rd floor) is of the mountains. The cleanliness is perfect, the room has everything that should be in a classic ryokan room: from tatami to a low table for relaxing.
2. Incomparable kaiseki dinner. Excellent sukiyaki breakfast (you cook it yourself).
3. The most beautiful interiors of the hotel, it is interesting to walk around it, exploring it from the inside. The hotel is beautiful from the outside too.
4. You can smoke in the rooms (we did not do this, and the rooms are not smoked at all). There is a smoking room at the entrance to the hotel.
5. Wonderful staff. All requests and complaints are satisfied within minutes. They speak English poorly, but it's not a problem, we communicated through a translator. The guys are cool, cheerful. Quick check-in, a bunch of reminders about where and when to come / what and how to do correctly.
6. There is a private onsen (we did not use it).
7. They give a free pass to 7 public onsen. They give discounts on souvenirs.
8. They give excellent yukatas for onsen, for women - they will give beautiful ones, the choice is huge.
Nuances:
1. The only downside of the hotel is the distance from the center of Kinosaki (15-20 minutes walk through not very beautiful places). But! There is a free transfer from the hotel to the city center, plus there is a transfer station-hotel-station. And the walk from the hotel to the center of Kinosaki did not bother us much.
2. This is not a business hotel, so there is no washing machine, iron or shower in the room. The shower (and in fact - onsen) is shared on the minus first floor - separate for men and women.
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Price per night from:£154
Posted on Feb 13, 2026
smilecurve
The hotel service and environment are excellent, offering a free shuttle service from the station to the hotel. The meals and private hot springs are highlights, making for a perfect overnight stay with two meals.
The entire hot spring town also has six public hot spring pools, each with its own unique features. There are many charming little shops along the street to explore, offering a tranquil escape from the city's hustle and bustle, allowing you to relax and rejuvenate!
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Price per night from:£158
Posted on Jan 26, 2026
不思議な歯科衛生士
Date of Stay: January 24-25
Number of Guests/Purpose: 2 people, Sightseeing
Overall Rating: B
Pros:
* The room was clean and looked exactly like the photos.
* Wi-Fi was available.
* Check-in was smooth.
* Rental service for boots and umbrellas was provided.
* Came with tickets for touring Kinosaki Onsen, and the room had a convenient onsen set for taking out.
* There are private baths within the building.
Cons:
* The room felt a bit old.
* At night, hotel staff were loudly arguing outside the annex, which left a bad impression.
Location/Surroundings:
* About a 10-minute walk from the station. It felt a bit of a walk, but being in the center of the onsen town made access to all hot springs excellent.
Host's Service:
* Friendly and good service.
Summary:
Considering the price and location, it was good. However, it's not somewhere I'd definitely want to stay again, but rather I'd be interested in trying other ryokans next time.
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Price per night from:£82
Posted on May 21, 2026
Guest UserEnjoyed our stay and experiencing our first onsen and kaiseki!
They provided us with yukatas and passes to access the public baths, also had 3 private onsens on site.
Friendly staff, lots of food included in the dinner and breakfast which they serve in your room and set up/pack up your bedding, with option for continental breakfast on our 2nd day instead of japanese style.
Quiet, clean and futon bed was surprisingly comfortable.
It’s about 8min walk from the train station which was fine for us but there’s a bus shuttle option right outside the station, and the hotel also offer bag drop off for a small fee when you leave so you don’t need to carry them.
It’s close to the ropeway that you can ride up for nice views. Also right near the best public onsen in our opinion. (Be sure to check the onsen hours we missed out on one and note 2 are currently closed for renovations).
A few things worth noting - breakfast is served early, you can pick 8 or 8.30am. If you are sensitive to light, it’s not completely dark when sleeping, sun comes through the windows as it has the traditional paper screen style. Also there in not a shower in your room, you need to use the onsen showers (either the private ones on site which you can’t book so can’t guarantee availability but both times we wanted to use them we were able to, or at the public onsens.)
Overall we would recommend staying here to treat yourself to some peaceful rest and relaxation.
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Price per night from:£213
Posted on Dec 30, 2024
travel-with-me
We had a fantastic stay at this Ryokan. The staff were so attentive and welcoming (Thanks to our room attendant, Suzan) We arrived a little earlier than check in but we could go up to the room and were provided with tea. The room was beautiful and the beds were prepared when we were eating dinner. We were shown how to wear the yukata and even had welly boots for the rainy weather. The food was the highlight, fresh seasonal ingredients (crab!) which was displayed like a piece of art. I wish we stayed longer, well worth the money!
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Price per night from:£67