Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 12, 2026|Rainbow Deluxe Room
Fengyiqingtian
My stay was fantastic! I spent 2 nights there, and the room facilities were great, as were the views both inside and outside the hotel. For breakfast, there were two options – Japanese or buffet – and both were delicious. The hotel staff were incredibly helpful too. I accidentally locked myself out of my room, forgetting my key card, and someone came to help within a minute. Plus, it's super close to Disneyland. It's only a 3-5 minute walk to the train station, and then just one stop to DisneySea and two stops to Disneyland Park. I'll definitely be staying here again next time!
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Price per night from:MYR 645
Posted on Jul 29, 2026|Marin Superior Forth
Guest UserThis was my second stay here, after a 7-year gap. This time, to avoid the hassle of switching hotels, I decided to stay for a full 9 days.
First, the positives:
1. **Great Location & Easy Access**: It's right outside Shin-Urayasu Station on the JE line, directly accessible via a connecting skybridge.
2. **Convenient Amenities Nearby**: There's a large shopping mall close by with plenty of dining options, and a Lawson convenience store downstairs.
3. **Free Disney Shuttle**: They offer a complimentary shuttle service to Disneyland.
4. **Excellent Airport Bus Service**: The airport bus stop is conveniently located at the hotel entrance. We took the earliest bus at 5:10 AM to Haneda Airport and arrived in about 40 minutes.
5. **Kid-Friendly Feature**: There's a projector on the second-floor reception area that keeps younger children entertained, which my child really enjoyed.
Now, for the downsides:
1. **Shift Towards Budget**: Compared to my stay in 2019, it feels like the hotel has adopted a more economical approach. Is this a post-pandemic consequence? Disposable amenities are self-service on the second floor, and their quality is quite mediocre.
2. **Surprising Housekeeping Policy**: Upon check-in, I was explicitly told that housekeeping would only be provided on two of my nine days (once every three days), with only towel changes on the other days. I thought I misheard and had to confirm it. Honestly, this is the first time I've encountered such a policy in all my domestic and international hotel stays. I can understand changing bed linens every few days, as I don't change them daily at home, but being told that actual cleaning services wouldn't be provided at all on certain days was a first. This wasn't the case in 2019, and there was no mention of this policy in the hotel information on Ctrip, which surprised me. After complaining to Ctrip, the issue was resolved, and daily cleaning was provided thereafter. If they're not going to clean, then they should reduce the room rate for those days. But the daily rate remained the same, so why wasn't my room being cleaned?
3. **Lack of Guest Hospitality**: My 9-day stay was to celebrate my child's 4th birthday. I emailed the hotel beforehand, hoping for a small cake, which most hotels in my home country readily provide. However, the hotel's reply only provided a link to an all-Japanese website for me to purchase and reserve one myself. A 9-day stay for a birthday, and that's all they offer? It really felt like the hotel has no guest courtesy policy.
4. **Subpar Room Cleanliness**: The room cleaning was generally poor. There was dust on the kettle and table. On the day I checked in, I even found a pink hair tie left by the previous guest in the light trough behind the headboard.
Perhaps because I stayed here in '19, I had certain expectations. But times have changed, and it seems the hotel's operational policies have too. Guests should decide for themselves if it meets their needs.
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Price per night from:MYR 457
Posted on Apr 24, 2026
Kristina Sihui
We arrived from Fuji and checked in quite late at night to this hotel. It is quite a far walk from the metro, about 15mins walk but they have shuttle bus to and from Disneyland which is convenient for people visiting Disneyland. We stayed for one night as we planned to visit Disney the next day. Front desk is well equipped with English and helped us check in very quickly. They introduced us their hotel facilities very well and gave us free spa voucher to use for the night or early morning. They also helped us to book a taxi as we need to go to the nearby AEON mall to buy some stuff and grab our dinner. We were very tired from a long day in Fuji so we decided to take a taxi.
The room is spacious and we have plenty space to open our luggage fully on the floor. Toilet was split into dry for toilet bowl, wet for shower. This is the best part of this hotel! If i were to visit disney again, i would definitely stay at this hotel again.
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Price per night from:MYR 475
Posted on Feb 4, 2026|Superior , 2 Beds (+ Extra)
Matthew steven kee co
CONVENIENCE: A 24 - hour Lawson convenience store and a disney merchandise shop are located directly in the lobby.
In- Room Comforts: Every guest room includes a foot massager, which is highly praised by tired travelers. Rooms also feature air purifiers and USB charging ports.
Dinning: The breakfast buffet is well - regarded for its wide variety of Japanese and western options, including kid - friendly features like a chocolate fountain.
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Price per night from:MYR 414
Posted on Sep 12, 2026|Superior Room
Guest UserThe room was really big, and the two double beds were spacious enough for a family of four. There's a small convenience store and a souvenir shop in the lobby, which is handy for last-minute purchases. The airport shuttle bus stop is right outside, but you need to scan a QR code to buy tickets in advance. The service desk is very helpful if you have any questions. Overall, a great hotel.
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Price per night from:MYR 466
Posted on Jul 24, 2026|Standard Harmony Room (3 Beds)
Guest UserSo happy I moved here from a cramped guesthouse in the city! It's bright, spacious, and spotlessly clean! I arrived in the morning and someone immediately took care of my luggage, sending it straight to my room while I headed straight to Disneyland! The shuttle to Disneyland is super frequent, and there's also a comfortable bus to the airport, which made everything so easy! Absolutely loved it! I'll definitely come back next time!
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Price per night from:MYR 619
Posted on Aug 25, 2026|Standard 3 Beds, 2 Doubles 1 Single, Main Building, Balcony
PutaozhuerxiaoThe hotel is huge, and the rooms have cute cartoon decor that kids will love. Opening the balcony door gives you a beautiful sea view, like spring blossoms. The service is incredibly thoughtful; all the Chinese staff we met were so friendly! They even provide complimentary facial cleanser and lotion. It's super close to the Disney train station, just across the street. There are also free arcade games in the lobby, we had a blast playing Super Mario!
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Price per night from:MYR 501
Posted on May 16, 2026
BradenHSolo trip with four days at Tokyo Disney. This hotel was great, the rooms were comfortably sized (especially considering Japan’s normal standards), and the shuttle buses between the hotel and the parks/train stations were very convenient. I’d highly recommend this hotel to anyone looking at a Tokyo Disney visit!
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Price per night from:MYR 716
Posted on Jun 5, 2026
Guest UserThe room was a bit small, but for a double room, we could push the beds together, which made sleeping more comfortable. Breakfast was quite good, and it's very close to Disneyland, making transport convenient. However, on day 1, around 10 PM, when we arrived at Maihama Station, we found there were no more shuttle buses (though other hotels still had their last bus), which was a bit inconvenient. We ended up having to walk all the way, and it was quite a distance.
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Price per night from:MYR 559
Posted on Jul 2, 2025|Economy Single Room Smoking
John47This was my second stay. While my previous stay and breakfast were excellent, this time I was in a somewhat dated room with an awkward twin bed setup, which felt a bit inconvenient. The desk was a fold-out type, and I didn't use it because unfolding it would have made the room feel even more cramped. Despite this, the breakfast was consistently delicious, and given the excellent value for money, I would still consider staying here again.
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Price per night from:MYR 113