Cebu City Hotels with Breakfast

We arrived early and they kindly let us check in to an available room, even providing a welcome gift. The service throughout our stay was excellent, and the facilities were great, especially the beautiful sea view. It was a fantastic experience, very satisfying.

We loved the convenient location, especially being so close to the airport. The customer service was excellent—everyone was friendly and helpful, and the restaurant staff were especially kind and attentive. We truly enjoyed our stay and would highly recommend it to our friends and family.

The staff were very accommodating. I had a sprained wrist when I arrived and the hotels has been more than helpful to me from check in to checkout. I called the operator to ask if they had bandages and not even 10 minutes later a medic came in and bandages my arm. 10/10 hospitality and service.

I would like to raise a concern regarding our stay on May 15. On the morning of May 15, we woke up to find that the floor was extremely wet, and we also noticed that a large area of the ceiling was wet, which strongly suggests there may have been a water leak. This situation was very concerning and made us feel uncomfortable during our stay. In addition, the air conditioning unit in our room was very noisy, which seriously disturbed our sleep. Our friend staying in another room experienced the same issue with the air-conditioning noise as well. We will be staying at your hotel again tomorrow, and we are worried that the same problems may happen again. Could you please arrange for your staff to inspect these issues as soon as possible and ensure that our room for the next stay will be in good condition, with no leakage and a quiet air-conditioning unit? Thank you for your attention and prompt assistance.

Stayed at Zerenity Hotel Cebu and had a really pleasant experience. The location is very convenient, especially if you plan to explore Cebu City or go around IT Park and nearby areas. The rooms were clean, cozy, and comfortable for resting after a long day. I also appreciated the friendly and accommodating staff—they were polite and helpful throughout the stay. The hotel provides basic amenities that are useful for travelers, and the overall atmosphere felt quiet and relaxing. For the price, it’s a good value and a practical choice for both short stays and business or leisure trips in Cebu. Would definitely consider staying here again.

The Hotel and staff did really well during the Sinulog festival! They organised workshop and provided gifts and souvenirs. It is also very close to one of the main festival areas. The only disappointment was the kaldereta we ordered from the kitchen which was ridiculously small amount (1 piece of meat). However there are many restaurants nearby. Hairdryer needs extra payment of 100 peso per night.

The staff were very kind, helping with luggage and showing me where to refill my water bottle. As for the bathroom, there's no shower curtain, but the water pressure isn't strong enough for water to splash everywhere. It was a bit of a shame to see some small rust spots, though.

Rooms were pretty big! Only issue was with pests coming out. I had a talk with their housekeeping team about what to do so that the issue will be resolved. Hopefully they take action.

An excellent and well‑maintained hotel, offering a clean and comfortable environment that makes it a safe and convenient choice for families.

Our stay in Richmond Plaza Hotel was excellent, i just want to suggest that we wish they would have hair blower, Kettle inside the room thats all. the staff are nice alsooooo kudos!