2-Star Hotels in Cebu City

We would like to share our experience during our recent stay. Unfortunately, it was not fully satisfactory. We checked in at 7:00 PM, but there was no consideration or flexibility regarding the check-out time, which was disappointing. The room also had a damaged faucet that should have been repaired prior to guest use. Although the room was advertised for five persons, we were only provided with one bed and one small foam on the floor, which was not comfortable for our group of three adults and two children. Additionally, the table in the room was small and only suitable for two persons, with only two chairs provided, which was not enough for our group. Overall, our stay did not meet our expectations. We would rate our experience at 75%. We hope management can address these concerns to improve future guest experiences.

We had a very pleasant stay at Tsai Hotel. The room was clean, comfortable, and well-maintained throughout my visit. The staff were friendly, accommodating, and always ready to assist with any questions or requests. The hotel's location was convenient, making it easy to access nearby attractions, restaurants, and transportation. We I also appreciated the peaceful atmosphere, which made my stay relaxing and enjoyable. Overall, Tsai Hotel provided great value for money with excellent service and comfortable accommodations. We would gladly stay here again and highly recommend it to anyone visiting the area. Thank you to the entire Tsai Hotel team for a wonderful experience! 😊

A decent hotel. The staff are friendly. The room was clean by Philippine standards, and there were no issues with hot water. No unwanted critters were spotted. There's a hot and cold water dispenser in the hallway, which is very eco-friendly. The breakfast is simple but acceptable. There's an elevator and good Wi-Fi. The neighborhood, like all of Cebu, is unpleasant, dirty, and noisy, but that's not the hotel's fault. On the downside, the bed linen is old and worn out, it's time for a replacement. Also, it's very noisy from the road outside the windows.

Good location clean room strong a.c no totthbrush and toothapste some room TV problem .. Still affordable and good place clean .. All floors have water for drin

It was clean, but the room had a pungent, paint-like smell that was irritating to the nose. The mirror didn't have a complementary light, so it was dim. As for amenities, soap and shampoo are standard. I've stayed at many hotels, but this was the only one that provided water instead. It's not bad, but I think soap and shampoo are more of a priority. I was hesitant to bring my own because every other hotel I've stayed at provided them. The remote control was annoying because it didn't function immediately; you'd lose your patience pressing the button on the left part of the large white circle on the remote.

Good experience. The beds little bit make noise because old but clean and also possibility to have buffet breakfast. Staff very helpful and kind . Recomanded

I like that it is clean and has enough space for my things. The staff was nice. Only downside is that it is a bit far from the airport.

Good room for a short stay; we spent one night here before our flight. We requested a late checkout, which they allowed for an extra charge – very convenient! The staff is responsive and pleasant; they even brought me an iron when I asked. However, the room was dirty, the floor was terribly sticky, and there was mold. The water pressure was poor, but we were warned about that beforehand. The TV and AC both worked. The location is excellent, right by a university, which means there are many good, affordable cafes and delicious donuts nearby! All the main attractions are within walking distance.

Incredible value for money. The room is clean. It sits right in the city center, so I walked everywhere and saved a fortune on transport. Perfect if you need a clean, cheap, and highly accessible base.

The location is very accessible. But the beddings are dirty, the toilet seat seems not cleaned and the floor is very sticky.