Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 1, 2025
Guest User
The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment.
The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities).
The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink!
The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally).
During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know!
The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked.
On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”.
We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave.
The car trip was very pleasant and the driver was very polite and attentive.
When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!
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Price per night from:DKK 725
Posted on Dec 5, 2025|The Scarlett Suite
thiha29
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay with Outstanding Hospitality ⭐️⭐️⭐️⭐️⭐️
My stay at Scarlett Boutique Hotel, Hue was absolutely wonderful and truly exceeded all expectations. From the moment I arrived, I was warmly welcomed by the incredibly friendly, professional, and attentive staff, who made me feel at home immediately.
The accommodation was spotless, elegant, and very comfortable. The room was beautifully designed with great attention to detail, offering a peaceful and relaxing atmosphere after a long day of sightseeing. Everything was well-maintained, and the bed was extremely comfortable.
What truly sets this hotel apart is the exceptional service and genuine hospitality. The staff went above and beyond to assist with transportation arrangements, local recommendations, and every request I had — always with a smile and sincere kindness. Their helpfulness made my trip in Hue smooth, stress-free, and truly memorable.
If you are looking for a hotel with excellent accommodation, outstanding service, and truly warm-hearted staff, I highly recommend Scarlett Boutique Hotel. I will definitely choose this hotel again when I return to Hue.
With heartfelt thanks to the entire team, and special recognition to Ryan and Linda, for their outstanding hospitality and for delivering such an exceptional and memorable stay.
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Price per night from:DKK 173
Posted on Jan 14, 2026|Lagoon View Deluxe
JenPI was treated like royalty from the moment I arrived for my 4 night stay. Requested a much earlier check in with no problem & no extra cost. Was offered a free upgrade to an incredible much larger apartment with a balcony overlooking the lagoon. Very comfortable bed & pillows.
The housekeeping staff cleaned every day & left fresh water & fruit. The breakfast selection is huge with an 'egg station' to have your eggs cooked just how you like. I ordered dinner to my room in the evening & the food & service was impeccable. The free Yoga & Tai Chi Classes are an extra bonus & I got the chance to kayak on the Lagoon for 2 hours which is also free. If I needed help with anything I just had to message & was replied to immediately. I also requested a later check out & that was done with no problem. The staff here are absolutely wonderful, if only all hotel staff were like this!
The only flaw at the Resort is the Bird Room. I didn't know birds would be in cages & unable to fly properly. This was upsetting & I can imagine may put some people off from booking. It doesn't make sense to cage birds when you are surrounded by them at the Resort. Apart from that aspect I have thoroughly enjoyed my stay & thank everyone who made it such a memorable experience.
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Price per night from:DKK 472
Posted on Jun 15, 2026
Guest UserThe staff is friendly and service is prompt and responsive.
The room is spacious and comfy with automatic toilet.
The onsen facility onsite is the main draw to visitors and provide a good and unique experience.
The food available for breakfast is a lot and tasty.
The resort also provide shuttle bus service to airport and train station which is very convenient.
We enjoyed our stay and will consider to stay again if we are in hue again in future.
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Price per night from:DKK 419
Posted on Jun 16, 2026
YanyunThe value for money isn't great, and while breakfast was okay, the room's soundproofing was terrible. The two most annoying things were: 1. To visit the Imperial City, I had to check out early. I couldn't even get a 30-minute late checkout; the male front desk staff said I'd be charged a late fee if I checked out at 12:01, and his attitude was very poor. 2. There was a very friendly girl at the front desk who spoke Chinese, suggesting many Chinese tourists, but surprisingly, among all the national flags on the lobby's background wall, displayed like the UN, the Chinese flag was conspicuously missing. I wonder what grudge the hotel has against China; I don't believe it was an oversight. In any case, I will absolutely never stay at a hotel under this brand again. I've lived abroad for over a decade, and while I'm not overly sensitive politically, certain principles must be upheld.
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Price per night from:DKK 478
Posted on May 17, 2026
Foodie_hedonistWe decided to book our last night in Hue at this hotel after accidentally passing by it. The exterior part looks much nicer than the interior, as we found out after checking in. We thought that this hotel is very new because of its exterior, but acctually it is not. The location is very convinient, close to the main area with a lot of restaurants and nightlife options. We booked a ”deluxe suite”, which was a bit more expensive, primarily because of the windows. Pay attention that the cheapest categories of the rooms DO NOT have windows, which might be dissapointing for some guests. I suggest to pay a bit more for having a room with a window. Our ”suite” was rather small and very basic. The pictures are quite realistic, so you can trust them. The rooms in the front face a constraction site, so you might hear some noise. The TV and the AC worked propely. There is NO pool in this hotel and the staff consists of receptionists only (NO concierge or bellboy service). The girls are friendly and supportive, they allowed us to check out a bit later, as we had our train in the afternoon. The lobby serves also as a breakfast place, there is no designated area for having a breakfast. In our booking the breakfast was included. It is rather basic and is more suitable for local tourists' taste, but western guests won't stay hungry. We particularly liked banana pancakes and their version of pork dimsums. Furits, soup and egg dishes are also available.
All in all, this is a very good and affordable option for a short stay in Hue.
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Price per night from:DKK 127
Posted on Jan 6, 2026|Three Bedroom Seaview Hillside Villa With Heated Pool
Guest UserThis was my first time staying at a Banyan Tree property and my first trip to Vietnam, so I was excited yet a little nervous. The experience turned out to be unexpectedly amazing, truly exceeding all my expectations. While this hotel isn't brand new, all the furniture and bathroom fixtures are impeccably maintained. Compared to other brand hotels I've stayed at recently, like the Westin in Phuket or even the Dusit Thani in the Maldives, Banyan Tree's brand standards are consistently stable and thorough. They offer twice-daily housekeeping, daily small gifts, and snacks, and on the last day, a bubble bath and romantic setup for two – all delightful surprises. Since our villa was on top of the hill, the buggy service was always prompt. Every staff member offered genuine, smiling service, incredibly patient, and even with limited English, there was none of that typical 'customer service' fake smile you often see in the hospitality industry. The spa truly deserves a special mention; I tried both the Banyan Tree and Angsana sister hotels' spas. The techniques were professional, the therapists put in great effort, and it was excellent value for money. I visited the spa four times during my seven-night, eight-day stay and still wanted more. Words can't express how highly I recommend it. I'm actually a very picky person, and a germaphobe, and over the past two decades, I've stayed at various five-star island resorts across several continents. This time, I'm truly grateful because it was a last-minute decision – I only booked and paid in September. After the trip, my initial apprehension turned into gratitude and satisfaction. I must say, Banyan Tree has won me over. I hope to try their properties in China this year.
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Price per night from:DKK 3,756
Posted on Feb 19, 2026|Grand King Room With Garden View And Balcony
Iri_Asia
This is so far the best ever resort I've had the pleasure to stay at. From exclusive and delicious food, to a delightful Spa, this resort has everything you need or want. The restaurants: Moomba, Rice Bowl, Rice Bar and Saffron, offer a wonderful selection of dishes suitable for lovers of meat and fish, and also suitable for vegans as well. The pool is incredible and has a nice little bar. The staff members are beyond friendly and caring. They remember your names, they always ask about your stay and they pay close attention to all of your needs. Especially, I'd love to mention Hien, who was very kind and caring, Linh, a wonderful lady, making sure we had no issues during the stay, and Trinh, who was a joy to talk to when we visited the golf facility. Overall, it was our second time there and we'd definitely go back!
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Price per night from:DKK 1,281
Posted on Apr 18, 2026
Robby Parto
Great Location and Excellent Service – Perfect for a Short Stay
We recently stayed at the Century Riverside Hotel in Hue for one night. Overall, we had a positive experience and would certainly recommend it for travelers looking for a convenient base in the city.
Room Experience
We booked a family room with a connecting door. Upon arrival, we found that the setup was actually two small rooms with an open section between them, rather than two fully separate rooms with a connecting door. While this wasn't the exact layout we expected, it didn't bother us at all since we were only staying for one night. It is just worth keeping in mind if you are traveling as a family and prefer complete privacy.
The Highlights
Despite the room layout, the hotel excels in several key areas:
• Perfect Location: The hotel is centrally located, making it very easy to explore Hue and access everything you need nearby.
• Delicious Breakfast: The breakfast buffet was fantastic. It was very extensive, and everything we tasted was delicious—definitely a great way to start the morning.
• Friendly Staff: The service was a major highlight. The staff were exceptionally friendly and helpful throughout our time there, which really made our stay more pleasant.
Verdict: If you are looking for a well-located hotel with great service for a short stay in Hue, the Century Riverside Hotel is a solid choice.
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Price per night from:DKK 193
Posted on Apr 22, 2024
Mercy
When we got there, we welcomed so warmly by Han on the receptionist, a very good man who packed our breakfast the next morning because our flight was leaving so early. The staff was really welcoming, the rooms are clean, the pool is amazing and the food was great.
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Price per night from:DKK 249