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Posted on Oct 1, 2025
Guest User
The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment.
The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities).
The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink!
The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally).
During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know!
The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked.
On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”.
We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave.
The car trip was very pleasant and the driver was very polite and attentive.
When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!
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Price per night from:€95
Posted on Jan 6, 2026|Three Bedroom Seaview Hillside Villa With Heated Pool
Guest UserThis was my first time staying at a Banyan Tree property and my first trip to Vietnam, so I was excited yet a little nervous. The experience turned out to be unexpectedly amazing, truly exceeding all my expectations. While this hotel isn't brand new, all the furniture and bathroom fixtures are impeccably maintained. Compared to other brand hotels I've stayed at recently, like the Westin in Phuket or even the Dusit Thani in the Maldives, Banyan Tree's brand standards are consistently stable and thorough. They offer twice-daily housekeeping, daily small gifts, and snacks, and on the last day, a bubble bath and romantic setup for two – all delightful surprises. Since our villa was on top of the hill, the buggy service was always prompt. Every staff member offered genuine, smiling service, incredibly patient, and even with limited English, there was none of that typical 'customer service' fake smile you often see in the hospitality industry. The spa truly deserves a special mention; I tried both the Banyan Tree and Angsana sister hotels' spas. The techniques were professional, the therapists put in great effort, and it was excellent value for money. I visited the spa four times during my seven-night, eight-day stay and still wanted more. Words can't express how highly I recommend it. I'm actually a very picky person, and a germaphobe, and over the past two decades, I've stayed at various five-star island resorts across several continents. This time, I'm truly grateful because it was a last-minute decision – I only booked and paid in September. After the trip, my initial apprehension turned into gratitude and satisfaction. I must say, Banyan Tree has won me over. I hope to try their properties in China this year.
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Price per night from:€477
Posted on Jan 22, 2026
LINHDANCY
the bath booth without door is not much convenient.
The light of room is bright enough for working.
The location is close to the riverside is good for walking.
Nice breakfast
Swimming pool is in the restaurant area
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Price per night from:€40
Posted on Feb 20, 2026
Séverine SCHAEFFER
The hotel is very comfortable and comfortable and is very comfortable and comfortable. The room is large, high, and very clean, and it is very clean and clean, it is very well breathed from the sea. The cyclone hole has caused great damage and the restaurants on the seafront have suffered. The hotel is a very friendly and friendly house, and the hotel is a very friendly house.
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Price per night from:€10
Posted on Dec 15, 2025
Guest User
The villa we stayed in was absolutely wonderful. We enjoyed our time so much in the beautiful and spacious villa. The staff were incredibly friendly and gave us a warm welcome. We would highly recommend it to other travelers, and we hope to come back one day!
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Price per night from:€107
Posted on Nov 18, 2025
Guest User
In the hotel beautiful antique furniture, we had a room with a balcony and a beautiful view to the city, all the sights in the pedestrian accessibility, photos on the site correspond to the reality
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Price per night from:€18
Posted on Jan 11, 2023
Guest User
We love this place. We had a beautiful spacious wooden cabin with a balcony overlooking the Pearl River. Phi, the manager looked after us splendidly and could not have done more. We locked ourselves out, he came up in his buggy, we forgot something, he came up in his buggy; he had a cooked sliced steak take-away breakfast with dragon fruit ready at 6.45am and a taxi. Thank you Phi and team! We come back one April to see the tombs and pagodas we missed.
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Price per night from:€47