W Budapest

Check in and check out were a bit slow. 2 pm still can’t check in, well fair the hotel said that their check in time is 3pm, but even after 5pm the hotel still hasn’t emailed me if I can check in already

My experience here as AMAZING. 1. Location was perfect. Right across from the Opera House and there is a subway station entry right outside of the hotel 2. Facility: this is a newly built hotel (I think they only opened a year ago). Every thing is stylish and beautiful. Consistent with the W Hotels aesthetic. 3. Service: the staff was super friendly and thoughtful. We were celebrating our anniversary and they offered some chocolate and dessert in the room and when we dined there!! 4. They only have one restaurant there that serves Asian fusion at night and break in the morning. I would give it a 4 out of 5. Overall one of our favorites stays ever.

It’s newly open, the room curtain cant function normally, and breakfast can be better. Other things very good

Pros: new and stylish, nice interior design, friendly hotel staffs, good bar and food. Hotel let me do the late check out till 4pm, which is really helpful as my train is at the evening time. Cons: the room is smaller than it states on the booking site. I booked the cosy room, which should be 32 square meters, but it feel like a 20 square meters room. Not much space for luggage and personal belongings. Bathroom is also cramped. Overall service is great, only issue I have is just the overstated room space.

I was told on the arrival day the breakfast combined with buffet and menu options. However, during the breakfast, when I asked for the menu the waitress told me I should just take food from buffet, saying they have wide options( which is not true, the buffet option is really limited ! Then I tried another male waiter with an earring asking for a menu, also got rejected. Then after I finished my breakfast, I noticed there are other white couples were ordering food from the menu. I don’t know if that is discrimination from hotel’s point of view. But I realised all Chinese visitors there were not given an option to order from menu. I asked for investigation but still haven’t got the response so far, such disappointing experience.

It is a wonderful experience staying at the W Hotel Budapest. I am very favorably impressed by the friendly and professional services by hotel staff. The location is outstanding and close to all the good sites of sightseeing. I will be back.