Hesheng Villa

Hesheng Villa Reviews

Hesheng Villa

China / Xinjiang / Burqin / Hemu Village Entrance Service Area, Hemu Township, Burqin, Xinjiang, ChinaView Hotel Details
Hesheng Villa
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Guest Reviews of Hesheng Villa

8.8/10
631 review
Verified reviews
Location8.9
Amenities8.6
Service8.8
Cleanliness8.9
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All reviews(631)
Positive reviews(595)
Reviews with photos/video(221)
Offers pick-up/drop-offs(103)
Classy environment(67)
Loved the view(33)
Tasty food(32)
Friendly front desk staff(31)
Perfect for business trips(18)
Tasty restaurant(17)
Negative reviews(36)
Guest User
Stayed in Jul 2024
Family
2 review
9.5/10
Amazing
Posted on Aug 21, 2024
Staff was so friendly and helpful especiallly the girls reception who can speak english and driver name ike. He was helping us and trying his best to accomudate us. The hotel got their restaurant and performance at night
Guest User
Deluxe Mountain-view Room
Stayed in May 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Jun 4, 2024
very good!
MacNerland
Stayed in Jul 2022
Travel with friends
4 review
7.0/10
Posted on Aug 9, 2022
We came at a very busy time of year. One morning, we were still sleeping someone opens the door…. Assumed it was the maid. Not long after the maid knocks and asks to clean the room. We weren’t to check out for 3-4 hours later. It was affordable. There is a bus to the transfer station and they will pick you up. The second day, 8 am (still sleeping) a knock to get up and get your Covid test. As I was packing up, the maid came in and started taking the sheets off the bed. All and all not bad, if you can deal with the curt service.
Response from Property: We apologize for not giving you a comfortable service.Your suggestion provides us with a direction for correction.Welcome to Hemu again and feel the different scenery😊
Anonymous User
Guestroom
Stayed in Apr 2025
Solo travellers
220 review
8.0/10
Very Good
Posted on May 11, 2025
It should be an old hotel that has been open for many years. The service staff have a good work attitude, but the facilities are not very good and are relatively old. Of course, the requirements for the Jiahemu Scenic Area cannot be too high!
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zhanshuwen
Diwo Culture Standard Room
Stayed in Mar 2025
Travel with friends
10 review
8.5/10
Very Good
Posted on Apr 30, 2025
Very good room, spacious and bright, you can watch the stars together at night, the villa is located at the entrance of the scenic area. Unfortunately, there is only a bowl of noodles for breakfast, but the overall price-performance ratio is good.
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Response from Property: 尊敬的旅客您好,感謝您在美好的春天遊玩禾木,更感謝您下榻本酒店!我們的早餐不僅有牛肉湯麪條及附屬特色小菜、雞蛋,現在還有豐富的自助早餐,品類多達二十種,歡迎您下次光臨,我們願竭誠為您服務。祝;生活愉快!
Dy ba
Deluxe Standard Room
Stayed in Mar 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Apr 15, 2025
Very satisfied. The room is big and clean. They also helped us upgrade the room type for free. It was very comfortable. I also met the internet celebrity dogs Laicai and Datou. The two big guys were very obedient and cooperated with taking pictures.
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Response from Property: Hello dear friends! Your praise makes us feel extremely warm and also motivates us to keep moving forward. We are glad to see you mention the beautiful scenery. We understand how important a comfortable accommodation is to you, so we are always committed to providing the best accommodation experience for every guest. Your satisfaction is our greatest motivation. We will continue to work hard to continuously improve service quality and optimize the guest room environment so that you can experience more surprises every time you stay in the future. Thank you again for choosing our hotel and we look forward to your next visit. I wish you a happy life and everything goes well!
Guest User
Diwo Culture Standard Room
Stayed in Feb 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on Mar 24, 2025
I recently had the pleasure of staying at this hotel and the overall experience was fantastic! First of all, I was very impressed with the service at the front desk. They were very welcoming, professional, and very attentive. From check-in to check-out, they always greeted me with a smile, patiently answered all my questions, and provided some very useful travel tips. I was very pleased with the feeling of being at home, and the hotel also provided free pick-up and drop-off service to the ski resort, which was a huge plus for me. Since skiing was the main purpose of my trip, this service not only saved me time and money, but also made it easier for me to get to the ski resort. The pick-up and drop-off process was also very smooth, and the driver was very friendly and punctual, which made me feel very at ease.
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Response from Property: Thank you very much for your high recognition and love for our hotel! You can feel the high-quality service as soon as you step into the hotel, and the room and restaurant are all to your liking. The gentleness and attentiveness of the front desk staff also leave a good impression on you. We are really very happy. You can spend a great time here, which is the greatest affirmation for us. We will definitely maintain this level, or even do better, and we look forward to your visit next time to bring you more wonderful experiences!
Guest User
Diwo Culture Standard Room
Stayed in Feb 2025
Other
1 review
10.0/10
Outstanding
Posted on Mar 23, 2025
This stay was great! The room was clean and tidy, with all the facilities. I felt warm and comfortable as soon as I entered. The hotel's service was impeccable. When I checked in, the front desk lady was very enthusiastic and gave me a free breakfast. Later, because of my personal reasons, I needed to check out later, and the lady was very happy to extend my stay for two hours for free. It was really considerate! When I left, I had a lot of luggage, and I successfully checked it in at the front desk. If I have the chance in the future, I will definitely choose this hotel again!
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Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are glad to bring you a wonderful time during your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Diwo Culture Standard Room
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 24, 2025
There are many skiing friends here. They are very satisfied with the hotel as a whole. The price is also good in the off-season, and the room is very big. We upgraded the room for free and stayed for several more days. We will go back to stay here if we have the chance in the future.
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Response from Property: Hello dear friends! Your few words of comments make us feel warm. Thank you for your affirmation and encouragement. We will continue to work hard! Looking forward to seeing you again! I wish you peace, success and everything goes well!
Guest User
Diwo Culture Standard Room
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 20, 2025
I rarely write reviews on my own initiative. This restaurant is really good. The price in the off-season also includes breakfast and free transportation to the ski resort. The room is very big. I especially praise the breakfast. I have lived in Hemu for so long and stayed in many hotels. The breakfast of this restaurant is the most abundant and the taste is the best. If I come to Hemu again next year, I will probably choose this restaurant again.
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Response from Property: Hello, dear friends! Thank you for staying in our hotel and giving us a satisfactory review. The hotel is located in the heart of Hemu Scenic Area, near the entrance service area, with convenient transportation and superior location. You can enjoy the scenery through the window in the room all year round, which is very comfortable. The hotel rooms are scientifically designed and arranged with complete facilities, and the main feature is the cost-effectiveness. The room prices of this hotel strictly follow the local government's market guidance price regardless of the off-season or peak season. The room rates, catering, etc. are all fair and honest. Welcome to Hemu again in the golden autumn season to enjoy the colorful fairy tale world. We look forward to seeing you again! I wish you a happy life!
Guest User
Deluxe Standard Room
Stayed in Feb 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on Mar 18, 2025
Great, the best homestay in Hemu. Beautiful scenery, and the location is very, very good. The service is very good, the room was upgraded for us, the driver was very enthusiastic, and the restaurant of the homestay is also the best in the whole Hemu. The noodles and earthen hot pot are very delicious! The environment of the cafe is also excellent!
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Response from Property: 尊敬的朋友,您好!非常感謝您對我們酒店的認可,能為您服務是我們的榮幸!咱們酒店坐落在入口服務區附近,地理位置優越,交通便捷。我們一直致力於為客友們打造温馨舒適的旅居家園而努力,24小時管家貼心服務能讓您的行程輕省愉快。最後我們熱切期待您的再次光臨,祝天天開心!
Guest User
Diwo Culture Standard Room
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 12, 2025
Family, this skiing experience is amazing! The hotel is in the service area, the room is warm and comfortable, the front desk reception is very enthusiastic, and the housekeeper is also very considerate. After arriving at the hotel, the fatigue of the journey was relieved a lot. A very satisfactory stay, and a delicious buffet breakfast, I will come again next time!
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Response from Property: 尊敬的朋友您好!相聚總是短暫的,分別是再次相聚的起點,轉眼冬天已去,春天已到,期待來年的冬天咱們禾木再見!相信您這次的禾木之行不僅欣賞到了如畫風景,還收穫與我們如家人般的親情和友情!不管四季如何變換,我們的服務宗旨永遠不變。請轉告您的親朋好友,來禾木旅遊就到咱家酒店入住,我們將全程為其提供服務。期待再次相見,祝:一切安好!
Guest User
Diwo Culture Standard Room
Stayed in Feb 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Mar 11, 2025
Hesheng is much better than a 5-star hotel! I can’t remember how many times and how many days I’ve stayed there! But each time is better than the last time. The hotel staff all have their own personalities and humanized service quality. The restaurant food is delicious. Every time, friends who travel with us give high praise regardless of their nationality. I won’t say any more; otherwise people will think that I was paid to make a review❤️See you in the snowy season at Hesheng! Alpacas, take care!
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Response from Property: 尊敬的客友您好!感謝您對我們酒店的讚譽,我們深深感受到這是一份莫大的信任和鼓勵,我們定將更加努力工作,不負眾望!酒店自開業以來,一直都在不斷完善基礎設施和優化內部管理,比如;雪季來臨開通滑雪場免費班車、免費洗衣房、棋牌室、推拿按摩、24小時貼心管家等眾多服務項目,餐廳的自助早餐更是品類豐富,營養美味且價格實惠。期待您的再次光臨,祝您平安喜樂!
Guest User
Diwo Culture Standard Room
Stayed in Feb 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on Mar 9, 2025
Hemu is really beautiful. The cleaning lady, housekeeper, front desk staff and restaurant at Hesheng Villa are all very hospitable and provide good service. The bar proprietress is also very enthusiastic. You can really tell that they are working hard. Moreover, little Zati is super enthusiastic and capable. He helped us move our luggage around without any annoyance. When he saw our car stuck in a ditch from a distance, he waved to us and told us not to worry and come right away to help us pull the car out. It was so cool. As a skiing enthusiast, I strongly recommend this villa. I wish Hesheng Villa gets better and better, and I wish the boss a lot of money!
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Response from Property: Hello, dear friends! Sometimes I am not only happy but also grateful to see the good reviews, because the hotel industry seems easy to outsiders, but it is really difficult to make the details perfect. Thank you for your support along the way. The beautiful scenery of Hemu has no seasons. I look forward to your visit again!
Yanyan。。
Diwo Culture Standard Room
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 9, 2025
It is a wise choice to stay at Hesheng Villa when you come to Hemu! The room is clean and bright. You can see the picturesque scenery when you open the window. You can feel the beauty of nature when you lie on the bed. The boss is warm and hospitable. He also shared the fun places around when you check in. The breakfast is also very rich, which starts a full day. Next time I come to Hemu, I will stay here again!
Original TextTranslated by Google
Response from Property: Dear friend, hello! Your good comments make us feel very warm and inspire us to keep moving forward. We are very pleased to see that you mentioned the beautiful scenery. We know how important a comfortable accommodation environment is to you, so we are always committed to providing the best accommodation experience for every guest. Your satisfaction is our greatest motivation. We will continue to work hard to continuously improve the quality of service and optimize the room environment so that you can feel more surprises every time you stay in the future. Thank you again for choosing our hotel and look forward to your next visit. I wish you a happy life and everything goes well!