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Travelers Reviews of Cancun Hotels

Dreams Vista Cancun Resort & Spa All Inclusive
4.2/5111 Reviews
If the total score is 10 points, I would say this hotel is about 7-7.5. Food: average. There is no highlight but it is not unpalatable. The best restaurant is Blue Water Grill, for Mediterranean food. The second is Vista Prime for steak. Definitely don't order the Picanha. You're right to order beef tenderloin. Let’s just say this for other restaurants, it’s OK to be full and don’t expect too much. Mexicans love to use cream🧈. If you are afraid of getting fat, be careful hahaha. Stay: Very satisfied. Nothing to fault. The 24-hour room service is very convenient. The room is very clean. This time I stayed in a room with a small swimming pool (footbath). It was OK for taking pictures, but it was a really useless facility. Drinks: The drinks are all delicious. The wine was also given generously. I don’t have the trembling hands like the cafeteria aunties hahaha. People who don’t drink can make them virgin. It tastes the same but without the alcohol. Beach: A very small beach 🏖️. Just a few short steps. There are a lot of seaweeds. If you have beach shoes, I recommend bringing them because there are many shells and disintegrated corals in the water🪸. There are some marine activities included but I didn't see anyone using them. It's OK to come here once, but if I had to come back a second time, I wouldn't do it because there are no highlights. Very good for taking pictures~
Le Blanc Spa Resort Cancun Adults Only All-Inclusive
4.6/5110 Reviews
LeBlanc will remain a good memory for my wife and I for a long time. I compared several places, including Nijuk and Hyatt, as recommended by acquaintances, and one of the reasons I ultimately chose them was because they had a Korean concierge. They say Mexico has become a lot safer, but there are things you don't know. I chose this as a way to help out and LeBlanc was a godsend during this two week long vacation. I spent time in Tulum before arriving at LeBlanc, and there was a theft at the Azulik Hotel, which is popular for its eco-friendliness. After looking through Trip and Google reviews, I feel really sorry that I was not aware of the frequent Azulic theft incidents. Damage exceeding 4 million won was suffered... I tried my best to find it, but English conversation is difficult in Mexico. Even though there was only one police officer who spoke English, it was very difficult. My husband and I were able to come to our senses, even though the case could not be resolved, with the help of LeBlanc's Korean concierge, Jaeha Kim. If Jeha wasn't there, the rest of my vacation schedule would have been ruined. Even though he was busy, he focused on my wife and I and helped us with our work, and even after returning to Korea, he asked how we were doing and gave us great comfort. I was deeply touched by his sincerity toward his guests. He was also very professional in solving the problem and explained in a coherent manner all the things to do and relax at the hotel. Spots and tips inside and outside the hotel, and even tips for selecting clothes at the photo zone.^^ He even showed me pictures of what was delicious, what was good to buy, etc. Where can I meet someone like this? Dear Jaeha, this is the first and last day for the Dink couple, who travel twice a year and focus a large part of their lives on travel. The angel concierge at Le Blanc, which was like heaven♡ I have enjoyed all-inclusive experiences in Egypt. First of all, Leblanc's liquor was exceptionally excellent, beyond comparison. The quality of the dishes also did not lag behind. Of course, there were some that seemed a bit insincere, but wouldn't one out of a hundred things be lacking to be humane?^^ Even if you are tired, we recommend that you enjoy the meal at one of the many restaurants rather than room service. There are a variety of things to enjoy, including classes, spas, laser shows, performances, and more. The private beach is also kept very clean. I think it is a strength that can appeal because it is compared to other places, and I hope that Le Blanc will be established not only in Cancun but also in other places. So much so that my husband is thinking about living at Le Blanc for a month.. haha. When a picky and strict Korean man thinks about the LeBlanc Flex, his mouth hurts. Recalling the various aspects of LeBlanc that are still vivid...♡♡
Royal Select at Grand Park Royal Cancún - All Inclusive - Adults Only
4.1/5102 Reviews
The location of the hotel was good and the service was good. One disappointing thing was that when we were taking a video in the restaurant, a waiter made eye-catching actions that showed discrimination against Asians. Although he was unaware of the discrimination, the hotel only apologized and did not offer any compensation.
Hotel NYX Cancun
4.7/541 Reviews
Everything was amazing at this hotel except for a couple things. The service was wonderful. Enjoyed that part the most. The food was also very good. Especially enjoyed the gourmet Italian restaurant, Chianti. Service there is the bomb! The pool is small and overcrowded, however. Not much seating around the pool either. The beach was sufficiently stocked with plenty of palapas and chairs, which was nice. Didn't have a problem getting a space on the beach any time of day. The color of the water in this location is absolutely breathtaking, but the roughness of the beach is tremendous. Very difficult to enjoy the water at all. Next time I will have to find a place with calmer waters. Getting a reservation for the gourmet restaurants is daunting, as usual for Mexico. I can never understand why making dinner reservations is so difficult to do at these all inclusive hotels. It is really ridiculous. The day we arrived, the ”concierge” (but really the timeshare sales person) promised to make a reservation for us for a few nights later to eat at the Italian restaurant, and she told us to check with her the day before to confirm the reservation. So I did exactly as she said but I was told that they cannot see what reservations are made until the day of the reservation. So I had to check again the day of, and of course there was no reservation made for us. They were able to give us a reservation for that evening, however. Good thing because I would have really been upset had they not, especially since we were going to be leaving the next day! Soooo very tired of this BS at the all inclusives. It's coming to the point where it's not even worth it to do the all-inclusive anymore. So very ridiculous, I swear. Something so easy has to be so difficult for them. Anyway, I wouldn't stay here again because we were not able to enjoy the pool at all, nor the beach because of the roughness of the water. Almost constantly there is a volleyball game going on in the pool and there's no room for anything else unless you want to get hit in the head by the ball! But the music around the pool was good most of the time.
Hyatt Zilara Cancun
4.6/5139 Reviews
For the rest of our stay, everything was great. Everyone in the hotel was very welcoming. We were supposed to check out on 19th, Jan after 12:00 pm. But at the last minute, I had a very uncomfortable experience. I was going to the last hotel to pick up my lost items and got a taxi in the lobby. After I got in the car, the driver just went back to the patio again. And one of the doormen named Juan asked me to talk to the concierge because he was worried that I was trying to escape and sneak out. I was shocked when I heard he wanted me to talk with the front desk to explain why I need to leave the hotel. I double-checked his concerns with him. He said, “yes, I was worried that you would not come back”. I was then quite furious because I haven’t checked out yet. Besides, my luggage was still in my room. I asked him to let the office talk with me in person. After a few minutes, he just closed the door for me without any explanation or apology. Our credit card is still on the profile and there is no need for an “escape from the hotel”. I never had a similar experience while I stayed in other Hyatt hotels. After I came back and reported to one of the staff working there. She only gave me a perfunctory apology. I was so disappointed with the attitude of these two associates today. This is not the kind of service I expect from Hyatt Zilara.
JW Marriott Cancun Resort & Spa
4.5/542 Reviews
After the trip to Cancun, I felt exhausted. Marriott's magical operation was beyond my understanding. I booked a Club 91 King Room for the first night, and the second night renewal fee increased by 1,500, and I changed to a Seaview Deluxe King Room: 1) I booked a Seaview Deluxe King Room, but found it was a twin room when I checked in, and it was very humid. I didn't bother to ask the front desk to change it; 2) Club 91 offers a free SPA, but when I made an appointment, I was told that it was just a hand, which lasted for about a few minutes, without the body. I enjoyed it for nothing, but the hand was not needed; 3) When checking out, I checked out the Seaview Room first. The list showed 6 lines including room fee and various taxes, all on the bill. Fortunately, I could speak some English, so I asked the front desk one more question. They said that I had already paid other fees except the resort fee on Ctrip, so why did I have to pay? Then I checked; 4) When I settled the Club 91 bill again, the amount I had paid was not on the bill, but there was an additional mini bar consumption. I was so busy that day that I only drank 2 bottles of free water in the room, and then I checked again; 5) I asked the hotel how many pesos it would cost if I could help call a taxi to the airport? The reply was 700. I happened to see a taxi driver waiting for passengers. I asked him and he said 500, so I got in the car without hesitation. 6) I forgot a beloved dress in the room when I checked out. After I left, I found out that I forgot to call the hotel again. They said they didn’t see it. They swore that the dress was only worn in the hotel and never left the hotel lobby. I asked for a day, but they still said no. I still feel sad. Looking back, I don’t know if these are pitfalls or coincidences? The hotel front desk and Club 91 staff are very friendly, and the facilities, environment, outdoor swimming pool, and exclusive beach are all good.

Frequently Asked Questions

  • What are the best Romantic hotels in Cancun?

    Whether you are travelling to Cancun for business or tourism, Hotel NYX Cancun is a preferred hotel.

  • How much is the average rate for Romantic hotels in Cancun?

    For Romantic hotels in Cancun, the average price on weekdays is £289, and on weekends (Friday–Saturday) is £339.

  • Which Romantic hotels in Cancun are good for couples?

    Planning for honeymoon or couple travel?Hotel NYX Cancun is very popular.

  • Which Romantic hotels in Cancun offer a gym?

    Get used to exercising? Hotel NYX Cancun provides fitness facilities.

  • Which Romantic hotels in Cancun provide spa service?

    Tired from travelling? Hotel NYX Cancun provides highly rated spa services.

  • Which Romantic hotels in Cancun provide airport transfer service?

    Hotel NYX Cancun provides airport transfer service.

  • What deals are available for Romantic hotels in Cancun?

    There are various promotions available on Trip.com for Romantic hotels. You can check the promotions page to see current available deals on Trip.com.

Property Information for Tourists

Total Properties1
Number of Reviews41
Lowest Price£92
Highest Price£2,242
Average Price (Weekends)£339
Average Price (Weekdays)£289