Hotels Near Jakarta Smart City Lounge in Central Jakarta

I stayed at this hotel lat week on 1st till 3rd August. During my stay at this hotel, I received excellent, friendly service that met my expectations. I was very surprised and happy when I was told my room had been upgraded to an executive room. Thank you to all the staff at the restaurant, reception especially Ms Judith for the excellent service provided and also Ms Diana from housekeeping for cleaning the room when staying here. For breakfast there are many choices and it's delicious, only the second day you have to change places because the restaurant has a lot of guests. Anyone who stays here, you have nothing to lose and no regrets because of the excellent service even though the staff at the entrance are not friendly. I am very satisfied here and will come back again when on vacation in Jakarta.

Hotel building and lobby looked nice enough. Checking in was a breeze. Room hallway looks old and gloomy, reminded me of my dormitory days but with better colours. Bedroom didn't have much space, but was still tolerable. The wallpapers had yellowing/dried leak marks. Washroom was tiny and all the drains (sink & shower) are very slow at draining. And no lock for the washroom. The worst was the lighting, i turned off the lights while sleeping, woken up to a room fully lit with tv on maybe a couple hours later. I thought i might have accidentally pressed a button while sleeping. Turned everything off and went to sleep again, then same thing happened again. In total this happened 3 or 4 times, too tired and sleepy to care. I didn't bother complaining because it happened between the middle of the night to dawn. Even if I did complain the possible solutions would be to send a technician or switch me to a better room, and neither is desirable. I was on a one night business trip with full schedule both days. Breakfast was nice, plenty of options, but the service wasn't so good. When i was showed to my table, the host asked if i wanted coffee or tea, I picked coffee. Went around to take my breakfast, came back to table and coffee wasn't there. Then not long after i started eating, a waiter came by and asked if i wanted coffee or tea, said coffee. 5 minutes later another waiter came by if I wanted coffee or tea..again. Finally got my coffee a good 15mins later, I should've just gotten a cup myself. Asked for sunny side ups, eggs came after i finished my plate, about the same waiting time with coffee and the egg station was empty when I ordered. I'm sorry but I don't think this was a 5-star hotel, and the price wasn't worth it. I believe the problem with light was caused by the room card slot right to turn on the power. Must've gone wrong and failed to detect a card in the slot and shut everything off, then suddenly detected the card again, hence all power and light kept turning back on. Won't be staying there again Hallway picture doesn't look that bad in picture, because my phone decided to make it look nicer by auto-adjusting the light level, much darker in reality

Outstanding and beautiful hotel - well organized and attentive staff. Easily comparable to top end hotels I have stayed at in Dubai and elsewhere. Food is excellent - room service is prompt and offers a wide choice from all available restaurants. Indonesia Plaza next door was hugely helpful and convenient.

The rooms was really comfort, I was really enjoy with the hotel facilities. I came with my family, my son was really happy and enjoy with the pool ambience. With city view, and first time in Jakarta make us really enjoy. Location close to every where, special thanks to Ibu vinna and the team very friendly.

This is a new spotlessly clean hotel with beautiful restaurants and the best breakfast selection I have ever encountered. The staff were extremely welcoming and obliging and Vira in the bar has an amazing personality, friendly demeanor and welcoming chat and great sense of humor. The bedrooms are compact and functional with a huge TV screen which was excellent and a very nice shower and comfortable large bed. All extremely positive

Dear Taufan, I wanted to express my deepest gratitude for your invaluable assistance in retrieving my passport. Your prompt and efficient actions not only saved me from a potential ordeal but also demonstrated a level of kindness and reliability that I truly appreciate. Your dedication to helping others is commendable, and I am fortunate to have crossed paths with someone as dependable as you. The swift resolution of this matter has lifted a significant weight off my shoulders, and I am sincerely thankful for your assistance. Once again, thank you taufan for going above and beyond to help me with the retrieval of my passport. Lu

Newly opened hotel in 2024, in Mangga besar, near Ancol, North Jakarta. Friendly receptionist. Check-in for a deluxe room in September. A deposit of IDR 100,000 is required, which will be refunded after check-out. The lobby is in Japanese style, with free drinks, and the room is also decorated in Japanese style. , very clean, slightly poor soundproofing, breakfast is on the eighth floor of the top floor, the food is average, there is free karaoke in the evening, suitable for short-term business trips. Turn left at the hotel exit and there is an A&W fried chicken fast food restaurant, convenience store, vegetable supermarket, and snack vendors, which is quite convenient.

The Grand Mercure hotel is a very clean and welcoming place. The hotel staff were very friendly and helpful with suggestions for food places and local attractions. The room was 10/10 and so were all the amenities the hotel has to offer. I really recommend you stay here for a nice relaxing time in Jakarta!!

Marvellous place to stay Convenient location to reach other places! Connected to the nearby mall with easy access to the supermarket and other requirements. Breakfast buffet - tasty too Excellent service

Recommended Hotel for your staycation! Strategic location, good view, delicous taste for everybreakfast also lunch and dinner. Good cleanliness , comfortable room. Excpecially thanks to Mr. Putra who bring me the healty drink at Lobby. Very kind. Surely will come back to Best Western Senayan!