Cloud Designer High Altitude Apartment (Chengdu Chunxi Road Taikoo Li Store) Guest Reviews
4.6/5
Very Good
956 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(956)
Positive reviews(927)
Reviews with photos/video(214)
Great service(367)
Large rooms(64)
Easy to get around(42)
Loved the night views(37)
Would stay again(32)
Perfect for families(12)
Lift was OK(11)
Located in the city centre(7)
Negative reviews(29)
Guest User
Luxe Enjoyment Scenic Twin Suite
Stayed in Apr 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 5, 2024
Very satisfactory stay experience, the lobby is large, the environment is great, the housekeeper service is superb, the ladies are all very nice, check-in is fast, the room facilities are complete, the bed is very comfortable, and the high-altitude scenery is invincible!
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Guest User
50th Floor Yunduan Double Bed Room
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 1, 2024
The view is amazing. The bed overlooks the city and river. The location is convenient and very close to Taikoo Li
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Guest User
Luxe Enjoyment Scenic Suite Plus
Stayed in May 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on May 10, 2024
The room environment is good and the butler Xiao Li provides thoughtful service.
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Guest User
Luxe Enjoyment Scenic Twin Suite
Stayed in Apr 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The room is very big, the view is great, the stay experience is very good, I will stay here again next time.
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Guest User
Superior One-bedroom Suite
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The room is very large! You can see Taikoo Li and 3D naked eye from the room. The room is also surprisingly clean. It is the best apartment I have ever stayed in. I highly recommend it. I will recommend it to my friends. I will book it again next time I go out with my family. The location is very good and close to everything.
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Guest User
Luxe Enjoyment Scenic Suite Plus
Stayed in Apr 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Very good but the decoration quality is poor. The sofa is beautiful.
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Guest User
Superior One-bedroom Suite
Stayed in Mar 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Mar 6, 2024
The reception staff provided good service. It was safe to swipe your card to get to the room. The room was clean and well-equipped. The living room had a good view and was great for taking photos.
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Guest User
Superior One-bedroom Suite
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The room is very clean. Taikoo Li is downstairs, which makes travel very convenient. The air conditioning in the room is very powerful, and hot water is available 24 hours a day. The housekeepers are very enthusiastic and the food and entertainment they introduced are all good. The room is also the way I like it. The windows are super large and you can see very far. It is worth recommending
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6/7
Echo39
Deluxe Panorama Suite - 3-Bedroom
Stayed in Feb 2024
Family
13 review
4.7/5
Amazing
Posted on Feb 16, 2024
The location is right next to Taikoo Li, and across the river is Wangping Street. The location is convenient, and the butler service is also very good ~ The three-bedroom, one-living room we booked has five large beds, which is especially suitable for family travel. The bedding is also relatively comfortable. The air conditioning is powerful in winter, but the shower water is a little small. It takes about ten minutes to get hot water. It is a bit inconvenient to take a shower in winter, but the disadvantages do not outweigh the advantages. Overall, it is very cost-effective!
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Guest User
Superior One-bedroom Suite
Stayed in Feb 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Feb 8, 2024
The hotel has a clean environment, elegant and stylish room layout, convenient location, considerate service, clean and tidy rooms, and makes people feel comfortable. The environment is quiet and comfortable, the service is just right, especially the staff is warm and friendly, which makes people feel happy. The hygiene, cleanliness, service quality, and every service detail are done very well, and the service attitude is warm and thoughtful, leaving a very deep impression. I will definitely stay here again next time I come to Chengdu, and I will also recommend it to my colleagues and friends.
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Guest User
Luxe Enjoyment Scenic Suite Plus
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 12, 2024
Very good, economical, good environment
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Anonymous User
Superior One-bedroom Suite
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 5, 2024
I looked around for a long time and chose this hotel. It was really the right choice. The price/performance ratio is too high. The room is large with a wide view. The location is right outside Taikoo Li. The butler service is also good. They basically reply to messages in seconds and come whenever I call. I went out with my sisters and didn’t know what to eat, but the butler sent us a lot! I will stay here again next time I come to Chengdu!
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6/9
Guest User
Superior One-bedroom Suite
Stayed in Jan 2024
Couples
2 review
2.0/5
Posted on Jan 30, 2024
The projector is crooked and doesn't work, the floor is dirty and not cleaned properly, the garbage is not collected, the smart toilet is a ** toilet, it keeps making strange noises, the flush is very small and it gets clogged easily, there is a peculiar smell in the toilet, the door of the master bedroom cannot be closed, the hot water is often exhausted, and the evaluation is that it does not match its price.
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Response from Property: Dear guest, hello, we are very sorry for giving you a bad stay experience. After seeing your feedback on the platform, we also arranged for maintenance personnel to conduct self-inspection. The problems you mentioned have been repaired and replaced one by one, and now they have been restored to good condition. In the future, we will also conduct regular maintenance inspections to avoid similar experiences from happening again. Thank you very much for sharing your stay experience with us and giving us the opportunity to make timely rectifications. We are deeply sorry for not being able to leave you with good memories this time. We look forward to making up for it next time. We are working hard and look forward to your witnessing! I wish you: Happy New Year and all the best!
Guest User
Superior One-bedroom Suite
Stayed in May 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on May 15, 2024
Very good service, very satisfied
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Guest User
270 ° Yunduan Panoramic Tub Room
Stayed in Jan 2024
Family
23 review
5.0/5
Outstanding
Posted on Jan 26, 2024
I booked two room types. The location is good, the transportation is convenient, the room layout is very good, very comfortable, and the price is affordable. I will choose it again next time.