Guest Reviews of Wyndham Grand Plaza Royale Palace Chengdu
9.6/10
Excellent
1032 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
Filter by:
Sort by:
All reviews(1032)
Positive reviews(1003)
Reviews with photos/video(155)
Friendly front desk staff(140)
Easy to get around(104)
Perfect for business trips(55)
Convenient for shopping(50)
Delicious breakfast(44)
Well decorated(37)
Close to metro(19)
Luxurious(17)
Negative reviews(29)
Hewage Fernando
Superior Double Room
Stayed in Jan 2025
Business travellers
4 review
9.0/10
Great
Posted on Feb 23, 2025
Staff needs some training on basic English . Otherwise a fantastic hotel. Clean, glamorous and grand
Response from Property: Welcome to Wyndham Grand Plaza Royale Chengdu Hongding and thank you for taking the time to leave your stay experience. Thank you for your continued support and recognition of the hotel. Your satisfaction is our greatest encouragement. We look forward to your visit again and wish you a happy mood.
Markus
Superior Double Room
Stayed in Aug 2024
Business travellers
9 review
8.5/10
Very Good
Posted on Sep 20, 2024
hotel improvement in terms of foreign customers is good, more people speak english, no as before were almost nobody could speak ( pre covid time)
next time will stay again because of great location, good breakfast and very helpful staff
Response from Property: 歡迎光臨成都宏鼎温德姆至尊豪廷大酒店並感謝您利用寶貴的時間留下本次的入住體驗,感謝您一直以來對酒店的支持和認可,您的滿意是我們最大的鼓勵,期待您再次光臨,祝願您心情愉快!
Guest User
Deluxe Double Room
Stayed in May 2024
Business travellers
78 review
10.0/10
Outstanding
Posted on Jun 17, 2024
Very nice hotel, large comfortable rooms, very friendly and helpful staff. I would definitely recommend this hotel.
Response from Property: 歡迎光臨成都宏鼎温德姆至尊豪廷大酒店並感謝您利用寶貴的時間留下本次的入住體驗,感謝您一直以來對酒店的支持和認可,您的滿意是我們最大的鼓勵,期待您再次光臨,祝願您心情愉快!
SamiTurk
Superior Double Room
Stayed in Mar 2024
Business travellers
2 review
10.0/10
Outstanding
Posted on Apr 11, 2024
The hotel was amazing for my business trip.
It’s very close to my business.
At the same time the hotel was so clean and the suite was very nice.
I am looking for sure to go there in my next trip.
Response from Property: Welcome to Wyndham Grand Plaza Royale Chengdu Hongding and thank you for taking the time to leave your stay experience. Thank you for your continued support and recognition of the hotel. Your satisfaction is our greatest encouragement. We look forward to your visit again and wish you a happy mood.
Guest User
Superior Double Room
Stayed in Sep 2023
Business travellers
1 review
10.0/10
Outstanding
Posted on Oct 31, 2023
The hotel is great and facilities are excellent, the environment is good and very professional, the transportation is also convenient, the front desk Ronaldinho and waiter Sabastian are very good and great at their job, the staff attitude is very friendly, the next time will still choose here. Would recommend 100% for travelers from all countries.
Response from Property: Dear Guest Thank you for taking the time to tell us about your experience at Wyndham Grand Plaza Royale Palace Chengdu. It is always a pleasure to receive positive feedback.I am particularly pleased that you found facilities are excellent. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Grand, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
TanEngSiong
Family-friendly Queen Room
Stayed in May 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Jul 19, 2024
Front desk was friendly and efficient.
Response from Property: Welcome to Wyndham Grand Plaza Royale Palace Chengdu and thank you for taking the precious time to stay this experience, thank you for your support and recognition of the hotel, your satisfaction is our greatest encouragement, looking forward to your visit again, wish you a happy mood!
wee0wee
Executive Double Room
Stayed in May 2024
Business travellers
8 review
9.5/10
Amazing
Posted on Aug 4, 2024
Extended stay due to business trip
Response from Property: 歡迎光臨成都宏鼎温德姆至尊豪廷大酒店並感謝您利用寶貴的時間留下本次的入住體驗,感謝您一直以來對酒店的支持和認可,您的滿意是我們最大的鼓勵,期待您再次光臨,祝願您心情愉快!
woowho
Superior Double Room
Stayed in Jan 2024
Business travellers
10 review
10.0/10
Outstanding
Posted on Feb 23, 2024
Very Good, Thank you!!,,
Response from Property: 感謝您選擇成都宏鼎温德姆至尊豪廷大酒店,也非常感謝您並對我們服務的認可與讚賞,您的滿意是我們最大的鼓勵,酒店位於成都市郫都區,地鐵6號線蜀新大道D口即到,也是通往成都西部主要旅遊景區的必經之路。擁有416間房,特設各項健身和娛樂設施,包括健身中心,SPA等等。歡迎反饋更多的入住體驗,期待您再次光臨,祝願您心情愉快!
Guest User
Superior Room (2 Beds)
Stayed in Apr 2025
Family
17 review
10.0/10
Outstanding
Posted on May 16, 2025
5/1 Traveling with family The hotel is cost-effective. Xiao Chen at the front desk took the initiative to send two breakfasts. The service attitude was very good. The hotel design is good. There is a garden at the back. The overall hardware facilities are OK
Original TextTranslated by Google
Response from Property: 歡迎光臨成都宏鼎温德姆至尊豪廷大酒店並感謝您利用寶貴的時間留下本次的入住體驗,感謝您一直以來對酒店的支持和認可,您的滿意是我們最大的鼓勵,期待您再次光臨,祝願您心情愉快。
Zuozuomuquan
Deluxe Double Room
Stayed in Mar 2025
Business travellers
15 review
10.0/10
Outstanding
Posted on Apr 16, 2025
I was on a business trip to Chengdu and booked the Chengdu Hongding Wyndham Grand Plaza Royale in advance. The hotel has a superior location, convenient transportation, and many delicious foods nearby. The room is spacious and bright, the bedding is comfortable, and the toiletries are complete and of good quality. The breakfast is rich in variety, both Chinese and Western, to meet different tastes. The hotel staff Tina has a good service attitude, understands the guests' preferences and related situations in advance, and is well prepared. Any problems can be solved in time, and I manually give a good review here. I am very satisfied with the overall stay experience this time, and I will choose here next time.
Original TextTranslated by Google
Response from Property: Welcome to Wyndham Grand Plaza Royale Chengdu Hongding and thank you for taking the time to leave your stay experience. Thank you for your continued support and recognition of the hotel. Your satisfaction is our greatest encouragement. We look forward to your visit again and wish you a happy mood.
Anonymous User
Superior Double Room
Stayed in Mar 2025
Solo travellers
5 review
5.5/10
Posted on Apr 11, 2025
I stayed for two days. On the first day, there were scraps of paper on the bathroom floor. On the second day, I changed rooms. When I washed clothes in the wash basin, the water was very slow. I took the drain and saw that it was full of tea leaves and hair, so it was blocked. The window was closed and locked. The waiter needed to help open the window. I urged him once after ten minutes, and he came to open it after another 20 minutes. I didn't see any foot bath bags or souvenirs mentioned in the comments.
Original TextTranslated by Google
Response from Property: Thank you for choosing Wyndham Grand Plaza Royale Chengdu and taking the time to leave your suggestions and comments. We sincerely apologize for the bad experience you had during your stay. We will immediately strengthen training and improve our services. We also hope that you can give us a chance and choose to stay with us again.
Guest User
Deluxe Double Room
Stayed in Feb 2025
Business travellers
5 review
10.0/10
Outstanding
Posted on Mar 28, 2025
I like this hotel as always, the service is very good, Xiao Jiang at the front desk is very friendly, smiling like spring breeze, and skilled in business!
Original TextTranslated by Google
Response from Property: 歡迎光臨成都宏鼎温德姆至尊豪廷大酒店並感謝您利用寶貴的時間留下本次的入住體驗,感謝您一直以來對酒店的支持和認可,您的滿意是我們最大的鼓勵,期待您再次光臨,祝願您心情愉快。
Guest User
Superior Double Room
Stayed in Jan 2025
Business travellers
3 review
10.0/10
Outstanding
Posted on Mar 12, 2025
There is a swimming pool and gym, free parking, convenient transportation, quick check-in, comfortable and clean room, good environment, Cici service attitude is very good, free room upgrade, good stay experience.
Original TextTranslated by Google
Response from Property: Welcome to Wyndham Grand Plaza Royale Chengdu Hongding and thank you for taking the time to leave your stay experience. Thank you for your continued support and recognition of the hotel. Your satisfaction is our greatest encouragement. We look forward to your visit again and wish you a happy mood.
hubei2410
Superior Double Room
Stayed in Dec 2024
Business travellers
28 review
10.0/10
Outstanding
Posted on Jan 24, 2025
The hotel makes people feel as warm as home. The service staff are all very considerate. Tina at the hotel front desk asked me in advance if I had any accommodation requirements. The transportation around the hotel is convenient.
Original TextTranslated by Google
Response from Property: Welcome to Wyndham Grand Plaza Royale Chengdu Hongding and thank you for taking the time to leave your stay experience. Thank you for your continued support and recognition of the hotel. Your satisfaction is our greatest encouragement. We look forward to your visit again and wish you a happy mood.
Guest User
Superior Room (2 Beds)
Stayed in Dec 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Feb 7, 2025
Parking is convenient, check-in is fast, the room is comfortable, the room is clean, the first choice for check-in, satisfied. The hotel service is very good, very enthusiastic, the service attitude is particularly good, the sanitation is very clean, close to the scenic area, easy to get in and out, the subway entrance is at the door, and there is a large shopping mall opposite. The overall is very comfortable. The hotel is clean, spacious and bright, with convenient facilities. The service is excellent, enthusiastic, efficient, responsive, free parking, and very satisfied with the stay! The environment is also very beautiful, and Cindy at the hotel front desk is very enthusiastic and thoughtful! !
Original TextTranslated by Google
Response from Property: Welcome to Wyndham Grand Plaza Royale Chengdu Hongding and thank you for taking the time to leave your stay experience. Thank you for your continued support and recognition of the hotel. Your satisfaction is our greatest encouragement. We look forward to your visit again and wish you a happy mood.