Hotels Near Verizon in Chino

My wife and I stayed here for a quick overnight. I try to stay at Marriott properties whenever possible and stay loyal to the brand, but I just don't get this place. The hallways are dark grey and give the claustrophobic appearance of walking through submarine.The bathroom tiles look dirty (yuck).The place just doesn't feel inviting or comforting, unlike most other Marriott's I have stayed at.The most annoying thing about the stay was a lack of attention to detail or just a lack of caring on the managements part. Best example: I woke pearly, and headed down to the lobby to find coffee.In the lobby I find two unlabeled coffee urns (which is which?). I ask the front desk which is which and they don't know. I choose one, fill up my paper cups and ask where the cream or milk is, because it is not in the fridge below the coffee urns ( see photo). I am told there is none, but the front desk is able to locate 2 mini creamers after some rooting around.I make the coffee's and look for lids, and there are none.I ask the front desk for lids and after rooting around, they find 2 that are the wrong size. They say sorry, that's all we got. Off I go to the room with my mystery coffee. This isn't a world-stopping problem, but it is an example of people that just don't pay attention to details, or just plain don't care. It's the little things and special details that make a stay memorable and enjoyable, and this property does not deliver.

Complete facilities, sufficient parking spaces, good surrounding environment

Let me just start with the people...I have yet to run into a hotel employee at this place that wasn't smiling, pleasant and happy. Jonte and Jet were at the front desk to check me in on this last visit. I've been here before but MONTHS ago but I was remembered and that made me feel special right off the bat. It's nice when you travel for business and are remembered. Rooms can be remodeled but I can tell you that the attitude of the people comes from the top, and genuinely appreciate the friendly reception here. The hotel rating of 5 stars is BECAUSE of the people. The day I checked out I got an email from Hannah letting me know they accidentally charged me the wrong rate and refunded me the difference. Honesty in business is so rare and I really appreciated her reaching out. The rooms...they are what they are for a TownePlace/Marriott property. They are mid sized, and offer the basics with a fridge, small sink and the basic kitchen essentials. They are clean, as was the bathroom, which is really what matters when you stay at hotel, right? I feel like the water pressure was lacking but with the restrictions on water usage at commercial properties I'm not sure this is the hotel's issue. Last time I stayed here I was upgraded to a suite and that room was much more spacious. Availability is the key to upgrades - and I'm OK with that. There could be better sound proofing between the hall and the rooms. I heard someone letting their door slam all night one of the nights I was there, but again - I'm hesitant to blame the hotel for the poor manners of one of their guests. The location is easy. There are a few (really good) places to eat within walking distance, and it seems like they are building more. The access to the hotel is easy so if you wanted to drive somewhere else to eat you could do so very easily. I'd say this was your basic, standard TownePlace Suites, and give it four stars for being what it is, but the people make the difference to me.

It was a great stay the beds are comfortable the staff is very friendly and helpful the rooms are very spacious and clean it had everything we needed the suites came with top stove and they works so well we cooked full meals and I loved how we can borrow appliances like blenders waffle makers and more at the front desk we made sopes and empanadas I want to say the best part that i absolutely loved would have to be the soap the have the dove brand for hand soap lotion body wash conditioner and shampoo it was absolutely wonderful to feel like your actually at home

Early flight out will tomorrow before hotel bus starts at 5am. Greeted upon entering, nice staff. Told us where we can park car for one week free. Gave us directions for local places to eat that we could walk to. Room clean and nice. Seems to be well maintained .

Book two big bed rooms, the bed is very big, the thin person feels that one can sleep three people, there is no breakfast there, not far from the early shop opened by the Chinese, it is cheap and delicious, the boss is very good Chinese Communication, the parking lot in front of the door, the hotel location is close to the high speed, a bit noisy, the hotel facilities are generally sanitary, others are good, it is worth staying

Very fond of a hotel, the service staff is very enthusiastic, there is a handsome guy at the front desk, and a beautiful girl is very beautiful. Very satisfied with the breakfast, there are coffee and muffins.

This hotel is a must stay!! The hotel was beautiful, clean, and welcoming for my toddler and I! You walk into the lobby and are greeted with beautiful fireplace and inviting sofa. The staff are extremely polite and take the time to know you! The room was spacious with a microwave, wet bar, good size mini fridge, a small dinning table, a work desk and ergonomic chair, and a living room! All of the appliances were immaculate! The carpet might need a wash but no smell or stains! My son loved the pull out sofa! To my shock when taking out the sofa cushions I was pleased to see how clean it was! Usually there's crumbs or old food under cushions but no just clean and decent size pull out bed! The complimentary breakfast was delicious and hot! But for mom's favorite part, the bathtub!! Yhe only complaint is that I wish the tub had jets!! Spacious and relaxing and the water temperature as hot as you could stand°° Amazing!!! Second time staying at Ayres Hotel chain and I will now only be booking family trips here! Thank you!!

The hotel is very new, spacious, bright, and quiet. It provides American breakfast, laundry room, gym, etc. The transportation is convenient. The hotel is next to Highway 71. It is worth staying again.