Yuanhengjia Hotel

Overall, the suite has double bathrooms and double wash basins, with dry and wet areas separated, which is great. However, there is a lack of enthusiastic and proactive service awareness. When I checked in, the short-haired female receptionist had a brusque attitude. Although I stated that this was a Ctrip booking with free deposit and no room inspection, the front desk still insisted on collecting the deposit and simply threw two room cards at me, without giving me the included breakfast coupon. After checking in, there were only 2 small bottles of mineral water in the room, and there were stains on the fabric sofa. The most disgusting thing was the quilt in the cabinet. When it was spread out, there was an oil stain on the teacup lid. The breakfast was very simple and the variety was very monotonous, including boiled eggs, pre-made buns, fried dough sticks, stir-fried cabbage, porridge and vegetarian rice noodles. In the words of the short-haired woman at the front desk, our hotel is just like this, it doesn't have any star ratings, don't compare us with star-rated hotels. If you work in the service industry with this attitude, you will be eliminated sooner or later. The only bright spot was that the next morning, a girl with a ponytail at the front desk gave me the breakfast coupons that the short-haired woman at the front desk had not given me the day before when I asked if I had any breakfast coupons. This kind of hotel charges quite high room rates, but its service level is at the same level as a guesthouse. I guess it will be closing soon.

為了住得舒服加了150換到樓層和朝向好些的房間，結果無人告知樓上是機麻房，隔音很差，樓上打了一晚上麻將，一直到天亮，嚴重影響睡眠。

前台服務態度超級差，協商換了兩次房間，都沒有熱水，垃圾酒店，建議不要入住，體驗非常非常差！！！