Guest User
May 6, 2025
Never give a bad review to a hotel, but this one is way over the top.
It was clearly written on Ctrip that pets were not allowed, and I chose your hotel based on this. However, as soon as I entered the room, I could smell a mixture of urine and dog poop on the left side of the carpet. At first I thought it was the smell of fertilizer being applied to the flowers in the house, so I moved the flowers to a corner, but there was still a smell, and the incense in the room couldn't cover it up. I am allergic to pet hair. My skin would itch and I would have an allergic reaction when I touched the sofa or quilt in the house. I didn't know the reason during these few days I stayed here. I later found out that pets were allowed to stay in the hotel after asking customer service. I am really angry. Isn't this deceiving consumers? I can understand that your equipment is a bit old, I can understand that the hygiene is poor, why should working people make things difficult for working people, I can also understand that it is pet-friendly, after all, who doesn’t like furry cats and dogs. But I can't understand why you lied to others. You should inform people who are allergic so that they have the right to know and the right to choose. I only have a mild allergy. If someone sees your promotion and stays in a so-called pet-free hotel and suffers from a severe allergy, will you be responsible? Moreover, the price of more than one thousand yuan per night is not cheap. In the future, I will pay less attention to advertisements and prefer chain hotels.
Original TextTranslation provided by Google