ASTON Inn Mataram Reviews

Response from Property: Dear Mrs. Priscilla,Thank you for taking a time to give review for our hotel. We're thrilled to hear that you enjoyed your stay at our hotel in the heart of Mataram. Our team works hard to maintain a clean and comfortable environment for our guests, and we're glad to see that effort reflected in your experience. If you have any feedback or suggestions for us, feel free to share. We hope to welcome you back again on the next future. Best regards, Mrs. Nengah / Reservation.

Response from Property: Dear Sir/Madam,Thank you so much for taking the time to leave a review. Your kind words truly mean a lot to us. We're thrilled to hear that you had a positive experience with our service, and we're grateful for your support. We strive to provide the best service and feedback like yours motivates us to continue doing so. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best Regards, Mrs. Nengah ( Reservation ).

Response from Property: Dear Mr. Jack,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel's location convenient and that you enjoyed the excellent and friendly service provided by our team.We're particularly pleased to hear that our receptionist was able to assist you in planning your trip. Providing helpful and attentive service is something we strive for, and it's wonderful to know that we could enhance your experience in this way. Best regards, Mrs. Nengah ( Reservation ).We truly appreciate your kind words and look forward to welcoming you back on your next trip.

Response from Property: Dear Sir/Madam, Thank you so much for taking the time to share your good experience with us. We are delighted to hear that you found our hotel to be good, with spacious rooms, and appreciated our commitment to sustainability by providing refillable jugs instead of water bottles. It's fantastic to know that you enjoyed during stay in our hotel and our location strategic for your needs. Your feedback is truly valuable to us, and we are thrilled that our efforts to provide a comfortable and environmentally conscious stay have resonated with you. We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything more we can do to make your stay even better. Best Regards, Mrs. Nengah ( Reservation )

Response from Property: Dear Mr. Irzan,Thank you for taking your time to give positif response. We're pleased to hear that you found our hotel clean. However, we regret that our breakfast offerings did not meet your expectations in terms of taste. Your feedback is valuable to us, and we take it seriously. We'll certainly explore ways to enhance the flavors and variety of our breakfast options, including potentially conducting food tastings and evaluating our culinary team. Your suggestions will be taken into consideration as we strive to continuously improve the overall guest experience. We hope to have the opportunity to exceed your expectations in the future. If there's anything else we can assist you with, please feel free to let us know. Best Regards, Nengah ( Mrs ). Reservation

Response from Property: Dear Sir/Madam,Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel to be good, with spacious rooms, and appreciated our commitment to sustainability by providing refillable jugs instead of water bottles.It's fantastic to know that you enjoyed the breakfast and found our location strategic for your needs. Your feedback is truly valuable to us, and we are thrilled that our efforts to provide a comfortable and environmentally conscious stay have resonated with you.We look forward to welcoming you back on your next visit, and please don't hesitate to reach out if there's anything more we can do to make your stay even better.Best Regards,Mrs. Nengah ( Reservation )