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Coming from Danmark, entering this peaceful place at Marie and Bernie was a really good experience. So nice to hear” Hej, jeg hedder Marie og er dansk”( hello, I am Marie, from Denmark)! In quitely surroundings, the most friendly hostes, clean and luxury rooms. You felt welcome at once. A little terrace at each room and a beutifull garden, straight up to golf course. The breakfast are served in their own dining room, where Marie and Bernie cook for you. All placed just near by a lot of sport activities. Little village Okahune in 5 km with good dining posibilities. We warmly recommend this place. Vagn og Lisbeth

My husband and I stayed on a two night package which included a private room with ensuite, cooked breakfasts, Old Coach Road Trail transfers to Horopito and use of the spa pools. Due to urgent surgery and an eight week recovery recovery, we had to postpone our break away for two months and Steve was understanding and helpful when I contacted him and was happy to extend the deal until my husband had recovered. Our room was cosy, clean and comfortable and there was a clear view of Mount Ruapehu from the deck - we sat and watched the sunset and the colours reflected on the snowy mountain - it was magic. The breakfasts were made while we waited and delivered to our table hot and fresh. The staff were helpful and happy to go the extra mile. The lock up storage facility for our bikes was an added bonus and everything was in walking or biking distance so we didn't need to use the car. All in all this is a great place to stay with friendly and helpful staff.

We stayed in an en-suite cabin, one of four located at the back of the lodge on the edge of the car park. It’s basically a tin shed with a wooden porch but inside it’s clean and bright and somehow they manage to fit everything you need into this small space including a kitchenette with mid-size fridge & microwave and a small sofa. The supply of mini jars of various teas, coffee & cocoa was a nice touch. I especially want to thank Nathalie for staying late at the bar to let us in when our arrival was delayed.

We stayed for 1 night and it was fine for a 1 night stay where you aren’t spending a lot of time there. We had a double bed and a single and there wasn’t room for much else. Bathroom had a small corner shower, little vanity and toilet with barely enough room for a person to dry themselves. Paper thin walls meant you could hear your neighbours. In saying that, it was clean and a great location in town with everything in walking distance. In my opinion it was overpriced, but it was on par to other motels in Ohakune. If going back, I’d probably try out another motel but in all honesty they all seem to be similar.

The Rocky Mountain Chalets are a wonderful collection of small cottages, of differing sizes, nestled on the outskirts of Ohakune, NZ. The cottage in which I stayed was well provisioned, with all necessary kitchen items, linen, towels, and even powder for the efficiency washer. The location is convenient to several natural attractions and a short drive to the restaurants and shops in Ohakune. What made my stay exceptional was the warmth and attention given by the managers. The husband and wife team went well out of their way to ensure my stay was perfect and I thoroughly enjoyed all of our chats. I strongly recommend this establishment if you’re staying in this part of the North Island.

I booked accommodation at the Ohakune Court Motel for the 12th August for 1 night through Agoda. The booking was Non refundable which I have never had a problem with when I have booked through *********** in the past. My daughter took me to the accommodation, we went in and it stunk, my daughter said mum, you cant stay here it is awful. I went and saw the lady at Reception, she came into the room and said she couldn’t smell anything. First lie. I asked if she had any other rooms but she didn’t, I asked for a refund which she agreed to, she disappeared and then came back and said as I had booked through *********** I would have to get in touch with them and she would do what she had to do her end, I actually booked througb Agoda. My daughter was there the whole time so everything was fine so we went off and tried to find alternative accommodation, which we did and it was lovely. I got in touch with Agoda and they said they wanted the name of the person and their title before they could put the refund through. I said I think she was the owner, so they put it through and said I would hear back from the main source. I emailed the Motel and didn’t hear anything. The next morning (Sunday) I called the Motel, the lady answered, I explained I was ringing up about my refund and she never said another word and put the phone down, I tried quite a few times to call back but it went onto answerphone. Every time. My daughter took me round to the Motel and she said that she spoke to the owner and he said there is no refund, because she (the lady) couldn’t smell anything. I said that you told me yesterday that I would get a refund, I asked to talk to the owner but she said he wasn’t there. I told her she was rude and very unprofessional for putting the phone down on me earlier, her excuse was she was busy., but she managed to answer it the first time. I said that I would be complaining and putting it on Social media, her words were, “Go for it” I had to find another $200 that night for accommodation so the whole1 night turned out to cost me $390.00 which is more than my weekly pension. I went down to spend some time away with my family for my 67th birthday, one I wont forget in a hurry for the wrong reasons. I agree with cancellation policy if the room is clean and doesn’t smell. There is no way I could have slept in that room for the whole night. They shouldn’t be running a Motel as they obviously don’t have any people skills at all. My daughter was there the whole time and was witness to it all. She works in a Motel in Matamata and couldn’t believe the way they reacted. When we got back in the car there was a guy coming out of the room behind the reception and the lady pushed him back in the room. Please heed this warning DO NOT STAY AT THIS MOTEL. The Hobbit Motorlodge, Ohakune were so nice in comparison and done everything to make my stay more memorable.

Pre booked this (partly on the basis they had a sauna) while we were in NZ for the FIFA World Cup. On arrival we were told no sauna as somebody put water on the rocks and wrecked it. Really? Room was freezing as no double glazing on windows and heater mounted on ceiling so has to run at full power to heat the room. On a plus side the room is clean and bed comfortable and the beds have electric blankets so you won’t get hypothermia through the night. Also the motel is located in between the two distinct restaurant and pub districts in town so it’s an easy walk between the two areas.