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Really good location, around 5 min walk from metro station, 5min to that famous Chinatown street market. we got rooms having only roof window, satisfied enough but based on my personal preference, a room with balcony might be more interesting. And they offer free coffee and tea!

Very disappointed with my stay at The Scarlet. The worst thing was that the room did not have any windows. The staff pointed out that this was stated on the booking platform. I checked on Trip.com and indeed it is stated in fine print that “Some rooms have windows”. I think this is unacceptable for “tourist-class” hotels, unless Scarlet thinks of itself as a budget/hourly hotel like Hotel81? In tourist-class hotels, the lack of windows is an anomaly and is usually highlighted in the room category name directly, e.g. “Deluxe Queen Room (No Windows)”. The room was also very old and cramped. The TV view is partially obstructed when lying in bed. There’s also a ridiculous “skylight” that looks makeshift and resembles something that could be found in a slum? See pictures. The Scarlet is way past it’s prime and should either close for a complete rebuild or just reposition yourself as a budget hotel.

The Raffles Singapore is a one of a kind experience with no comparison. We stayed for 8 days/7 nights, it felt very much like a home. The buildings are beautifully and tastfully decorated. The rooms are beautiful with a mix of modern and colonial style. Even the standard room is a suite with a separated parlour which has its own controls for lights and ac. The staff are excellent and always ready to help. We had issues arise and talked to management and they listened and corrected the issues in a timely manner. We had a tasting experience meal at the grand lobby on the first night, dinner and at Le Dame Du Pic and drinks at the Writers Bar. The selection of bars and eateries have you covered for any taste you want, we didn't manage to try all the hotel has to offer as Singapore has such a great food scene in the hawker centres. It's location is excellent nestled between key tourist areas in Singapore and easy access to the metro at the City Hall station

Very good service specially cleanliness of the room. Location 👍 Staff 👍 Allover our experience is soo good with ibis hotel.

Been to Fullerton Hotel many times for dining and events at ballroom, and it’s my first time staying here. Checked-in on a weekday, the staff seemed to be new as she couldn’t answer most of my queries but luckily she gotten help from another senior staff who was quick to assist so all was good.  Room was classy, posh and clean. There’s a bathtub and toilet bowl with bidet function (also auto opening lid). We are a party of 2A2C and the hotel added a rollaway bed for free which was really appreciated! Children amenities like toiletries, bathrobe and bedroom slippers were provided upon request from housekeeping.  Balcony felt kind of dirty and tables/chairs not well maintained, which was a surprise to me considering Fullerton being a 5* hotel.  Pool at level 2 had a great view of surrounding, it’s not big but served its function with jacuzzi available too! There’s always deck chairs available when I was there. Gym was good, spacious with many different types of machines and equipment.  Had buffet dinner at the Town restaurant, initial impression was that it seemed short staffed as there is only 1 staff receiving customers and leading them to the table (I would think this is usually a 2 people job, 1 to register guests and 1 to lead the way). But anyway, Johnson who led me in was really nice in explaining information and very patiently taking my questions. Variety of food was great here and the staff were really helpful too, coming by table frequently to clear dirty plates. Salmon Sashimi and snow crab legs were really fresh and delicious !  There’s many shops and restaurants around the hotel so it’s really convenient.  Check out was a breeze and after the stay, I must say that Fullerton’s service level was top notch! Enjoyed my stay and would love to be back.

It’s actually a really good hotel for families given the pool / activities / space & the bonus of excitement for the children seeing the aircrafts flying low overhead. Golf view, the open landscape and constant breeze was amazing. Service and location was not bad but not good either so have rated it average. The location was what we would like in terms of being ‘faraway’ and private giving it a good staycation view and vibe. I would want to go back if not for the cleanliness of the pool waters….it is DISGUSTINGLY dirty water. Which is a shame given the very very good setup / view / length. Like me explain - As the hotel is part of a club, the access to gym, beautiful golf course, courts facilities are open to members. This makes the experience feel more like you are staying in a club rather than a hotel, which is fine. But how would you feel seeing big sweaty work out men come from playing tennis, take off their sweaty leg wear, sit by the pool and soak their feet in the pool into the water you are swimming in?!?!? We were wondering beforehand why the underwater have SO much dirt and sediment….this was so disgusting I could NOT wash my kids and I clean enough after that. I reckon this happens every weekend as they are members, staff was use to it and didnt think anything was wrong with it. Maybe I’m a clean freak but hey, I’d like to invite these men and their kids to swim in their own pool of dead leg skin and sweat and if they are ok with it I’ve got nothing to say.

1) When we checked in, we were told we could enjoy a 20 percent discount from the hotel's restaurants. We ate therefore at Jiang Nan Chun, the Chinese restaurant of the hotel ( total bill S$242), and the next day, at Nobu Japanese restaurant ( total bill- around $402). When we checked out, however, the discount was not given, even if the restaurant's waiter told us that the discount would be given upon check out from the hotel. ( The total amount spent on the two restaurants was S$645!) 2) The most shocking thing was that the flush of the towel bowl did not work on Sunday, May 26. We used the flush but the water was overflowing and the feces were floating about. So we tried to pour water into the toilet bowl three times by using the waste can of the toilet to fill it full with water to flush the toilet but still to no avail. Finally, we had to ask for help from the hotel staff to solve the problem. The hotel staff later gave us a plate of fruits and a short letter of apology for the inconvenience caused.

Luxury and timeless decoration. Clean and comfortable. Reasonable price for business trip. There is hotel shuttle bus service. Nice room and exclusive. When I was there, hotel decorated MICHAEL JACKSON exhibit. Awesome!

The staff are friendly and very helpful. The location is accessible to MRT, mall and even market where you can biy souvenirs. The hotel facade and lobby look nice. But the rooms are old and smell mold. It's also hot inside the room . The only complimentary are bathsoap and shower essentials. There is no toothbrush and slippers.

Undoubtedly, one of the best locations, convenient transport access, a lot of meals and shops around. The view from the 10th floor is a superior one, the room is quite large and well handled, handful of boxes and storage. However, Very limited set of shower and sanitary items, like one universal liquid for all the places) the shower stream is weak and hairdryer is too hot with no adjustments. very narrow entrance to the room. The price is pretty high, so think over which is better - to walk to downtown or choose more distant and cheaper variant.