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This place is gross. I stayed 2 nights mid June in a non smoking room reeked of cigarettes. I’m a non smoker so it wasn’t gross that I wasn’t put in a new room I was just told “they’ll make a note of it”. And when I looked at my bank statements later in there was an extra $25 charge. Apparently they found a small stain on a sheet which results in being charged for a new set. That’s kinda messed up. Especially since I found hair and old soap on the tub. I dont know why a housekeeping manager is charging extra money they’re clearly not thoroughly cleaning. I wouldn’t stay here. This place isn’t for travelers. This isn’t the scariest place I’ve ever stayed. The staff is not friendly. Not a single employee was wearing a mask but that didn’t stop them from YELLING at customers for not wearing them while walking thru their office. I found this out when I was locked out of my room. To the owner/manager- maybe your staff should lead by example first? Tell them to cover their face (especially if they’re going to yell) while at their job!!

Well, I was expected a much nicer place from the positive reviews and the pictures. This place is pretty much a dive hotel that you stay in for a night after a long drive. We checked in for a two-night stay. I immediately did not like the place. It was old and run down -- nothing like the pictures. Checking in in front of use were five guys who were clearly coming from a work site, each holding a six pack while drinking a beer, and the two women behind us reeked of ****. This was not a good first impression. We checked into the room and were immediately overwhelmed by odors. First, someone was clearly smoking in the room. And if that wasn't bad enough, they tried to cover up the cigarette smell with a ton of air freshener. We weren't happy but sat on the bed to try to make the best of it for a night. Then the air conditioning unit started rattling to the point where there was no way I was staying. I approached the guy at the front desk and asked for a refund. He clearly wasn't happy about it but agreed to refund or money. I then asked for a receipt. He said he could not give a receipt. I thought that was nonsense but figured when I did not get my refund, I would dispute the charge. Although this hotel deserves only one star, we did get a full refund. The second star is for the they guy's honesty.

I had no choice but to check in at Red Roof Inn Plus because all other hotels were booked solid due to an event going on in the area. The room was absolutely horrendous, the carpets had been urinated on and the room smelled so awful it was hard to breathe. The television didn't turn on, nothing worked except for the air conditioner, the floors were sticky and every surface looked unclean and full of dirt and rust. I tried to clean up with antibacterial wipes just to get through the night but it didn't help much. The head boards on the bed were sticky and smelled strange and the air conditioner and mirror were covered in sticky candy from a child who stayed in the room before us. The childs hand prints were everywhere and that means the room wasn't cleaned before us. At check in there was a large monitor on the wall that showed camera footage of every room showing the bed view. (No privacy) The staff do not care about your concerns so just avoid the place entirely. I left early because I couldn't stand being there any longer.

As we checked out of Marriott Pittsburgh City Center (Our Con Hotel for Anthrocon 2024) on Monday July 8th before going to The Flight 93 National Memorial, we knew we were gonna be 80 miles away in Shanksville for most of the day. We called this hotel to let them know we would check in late Monday evening, using Bonvoy Redemption and we were guaranteed. After coming back from Flt. 93 National Memorial (A MUST VISIT), I bought last minute gifts in Pittsburgh alongside my Anthrocon roomie and friend Bob, who was visiting from Boston - we then met a couple local furry friends and had a final dinner at Haufbrauhaus Restaurant Pittsburgh before saying goodbye to the amazing city of Pittsburgh after a week of touring the city, museums and attending the world’s largest furry convention “Anthrocon” (17,639 attendees with over $100,000 raised for GreyPaws Sanctuary for senior dogs) it was time to head home to L.A. and this hotel satisfied our needs. Bob had to get me to Pittsburgh Int’l at 5am Tuesday morning (for 7am flight to Chicago O’Hare, connection to LAX) So, we arrived after 10pm and got in our room thanks to Kathleen at the Front desk - just an hour before the power outage, which caused me to not get any undies washed and dry. It was not the fault of staff, they did their best. However, I’m glad I had my fursuit bag and backpack sorted before the outage. The power did come back up before 2am and I got maybe three hours (maybe less) before checking out and Bob driving me off to the airport. It was a smart choice versus staying downtown for one more night. Staff friendly and supportive. I would return - FOUR CLAWS UP!!!! Thanks for reading my review of Fairfield Inn Pittsburgh Airport. Joe G. Bear - Anthrocon 2024 trip review

We checked in after a long day of moving furniture, boxes, and cleaning. This was for an overnight stay flying out the next morning. The hotel offered a free airport shuttle that can be scheduled to or from the airport. Had it stayed longer there was a basketball court, grills, and pool available. My room was clean and had a separate living room/dining room/kitchen and bedroom. The bed was comfortable and my only minor issues were that the sofa was stained and could have used a replacement, there were no sheets in room for the sleeper sofa, and there was only one plate for the room. None of those were deal breakers but attention to those areas would have warranted a perfect stay. The room was quiet outside of an occasional closing of doors from neighbors. There were free snacks and drinks that we truly appreciated as we were hungry upon arrival. The free hot breakfast was another good feature. The orange and apple juice were a little watery but i truly enjoyed having french toast as an option for our morning. The front desk was nice and very helpful and I would return for a stay in a heartbeat if back in the Pittsburgh area.

I made the reservation through *********** in July 2023 for August 5th to see P!nk in concert that evening. When we got there to check in, my reservation was not showing up in their system. I called *********** customer support and explained the problem ( while doing this, the GM of this location was also working behind the scenes to figure out what happened). They informed me they would need to call the location but prior to them calling I let Hilton’s GM know they were on the phone hoping this would make the process quicker (keep in mind we really needed to get access to our room so we can get ready for the concert that evening). The *********** customer support basically told the Hilton GM that I would need to pay for another room and wait to get refunded for the previous reservation that *********** failed to send to Hilton Garden Inn. I’m truly grateful that your GM went above and beyond to solve the reservation problem without charging me again. While he had to book me at the Moon Township location, he upgraded my room reservation and made sure I knew that I wouldn’t be responsible for this charge. GM’s and employees at both locations were exceptional and very understanding of the fact that I was operating under time constraints so I could get the the P!nk concert on time. If I’m ever in this area again, I will definitely stay at either locations and will definitely book it directly with the hotels and not a 3rd party site.

I have stayed in other hotels near Pittsburgh airport before and for the shuttle bus alone, Hyatt Place kicks butt and I can highly recommend it. Regarding the room, it's a forgettable random U.S. airport hotel; the room was ok but nothing remarkable. Regarding breakfast, the only thing I ate were the fruits because the rest did not look particularly inviting. But that was not the highlight of the stay. Despite this being a run-of-the-mill airport hotel, there was one unique feature worthy of mentioning - the shuttle from the airport. I saw on their website ”free shuttle” so upon arrival I called the hotel and asked where to go for pick-up. They asked for my phone number and informed me that I would receive a link with instructions - they were ordering a Lyft ride themselves on my behalf. Because my Lyft account was linked to my phone number I could also open the app and see where the driver was although it would not be a necessity for a guest to have a Lyft account and app. It was probably the nicest hotel airport shuttle bus I have ever seen, well... because it's not a bus! It's not exactly close either, about 8km from the airport and I noticed in Lyft that the ride cost about $30 so $60 round-trip. That is great for guests, but I am less sure about the hotel, how can they make money if they pay this out of pocket? I took Lyft both ways, to and from the airport. Hyatt Place has similarly mediocre rooms as other hotels near PIT airport but the shuttle makes the entire stay smoother so I would return in a heartbeat.