2, 1 Colombo - Galle - Hambantota - Wellawaya Hwy, Colombo 03, Colombo, Western Province, 00200, Sri LankaView Hotel Details
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Guest Reviews of Shangri la Hotel Colombo
9.3/10
Great
78 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.2
Service9.0
Cleanliness9.4
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All reviews(78)
Positive reviews(76)
Reviews with photos/video(25)
Awesome stay(13)
Friendly staff(12)
Great location(12)
Awesome rooms(9)
Clean and tidy(7)
Nice sea view(5)
Negative reviews(2)
RangaNP
Deluxe Lake View King Room
Stayed in Jan 2025
Solo travellers
9 review
10.0/10
Outstanding
Posted on Mar 2, 2025
I thoroughly enjoyed the stay with all the good facilities. Very central in Colombo and had access to all the good malls and restaurants easily.
Malaka
Premier Ocean View King Room
Stayed in Mar 2025
Travel with friends
14 review
10.0/10
Outstanding
Posted on Apr 11, 2025
Amazing hotel with amazing view.
Guest User
Deluxe Lake View Twin Room Non smoking
Stayed in Apr 2025
Business travellers
9 review
9.0/10
Great
Posted on May 16, 2025
The hotel is good. But it became old and some bad odour inside bathrooms. Which is not feeling good at this price point
Anonymous User
Deluxe Lake View Twin Room Non smoking
Stayed in Mar 2025
Travel with friends
9 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Excellent Location and excellent hotel service team.
hnery koo
Executive Suite
Stayed in Jul 2024
Business travellers
14 review
6.0/10
Posted on Aug 7, 2024
This is the worst Shangri-La I have ever stayed in. The various room types are confusing. It is very unfriendly to guests who want to extend their stay. You cannot check in directly at the front desk. You must book online. Even if you book the same room type and price online, you will be forced to cancel and pay the cancellation fee before you can check in.
YAR KHEI
Deluxe Lake View King Room
Stayed in May 2023
Family
78 review
10.0/10
Outstanding
Posted on Jun 7, 2023
very luxury hotel , food is nice & friendly staff . and room is great .
definitely will book again for my next visit .
Crypto Signals
Deluxe Lake View Room
Stayed in Aug 2023
Solo travellers
14 review
2.0/10
Posted on Sep 17, 2023
Nice hotel overall but Srilankan people made the mood wack.
Made me feel bad.
MoonMoon_Moon
Deluxe Lake View King Room
Stayed in Feb 2024
Couples
4 review
7.5/10
Posted on Mar 26, 2024
Nice view from the room
Stanley
Deluxe Lake View King Room
Stayed in Jul 2024
Business travellers
4 review
10.0/10
Outstanding
Posted on Aug 12, 2024
Good location
Guest User
Deluxe Lake View King Room
Stayed in Feb 2023
Travel with friends
3 review
10.0/10
Outstanding
Posted on Mar 29, 2023
Good location. Good view. Good pricing. Recommended if you want 5 stars and above.
Mahmood Jaufar (Matti)
Stayed in Oct 2022
Solo travellers
5 review
10.0/10
Outstanding
Posted on Nov 18, 2022
My stay was amazing and the staff were very helpful and kind
Guest User
Deluxe Lake View King Room
Stayed in Jan 2025
Couples
64 review
7.5/10
Posted on Feb 14, 2025
I have to say that the room at Shangri-La is old. The whole ventilation system is problematic. The room smells very bad. The light is broken and not lit at all. I arrived at the hotel in the early morning. The guy at the front desk did not provide any service at all. He looked like he didn't care about anyone and didn't smile at all. The good thing is that the lobby is more grand. The breakfast is quite standard and not suitable for Chinese tastes. It is said to be a sea view room, but the sea view is not much
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Guest User
Deluxe Lake View Twin Room Non smoking
Stayed in Dec 2024
Family
25 review
10.0/10
Outstanding
Posted on Jan 30, 2025
The service is good, the room is clean and the view is great. We booked this place mainly for the Chinese food on the third floor. Going downstairs, you can go directly to the best local shopping mall. The prices are relatively high, but the food and drinks are still good. It feels like one of the few good places to stay in Sri Lanka.
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Anonymous User
Deluxe Lake View King Room
Stayed in Dec 2024
Family
20 review
10.0/10
Outstanding
Posted on Jan 26, 2025
Bring your kids to stay, very good hotel! The service and hardware are first-class, breakfast is rich! Especially the Chinese food is delicious! The connected shopping mall is very convenient, and there is also a large supermarket.
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Jean Zimmermann qimengran
Deluxe Lake View King Room
Stayed in Jan 2025
Family
31 review
8.0/10
Very Good
Posted on Mar 8, 2025
Shangri-La Hotel is standard, clean, efficient, and the service is average. Just keep recommending more services and adding money.
On the last day, I booked a car to go to the airport, and the car I arranged changed the style at that time. Small details but it makes people feel uncomfortable! I think there is room for improvement!