Huangyunxiu
August 27, 2024
During the 2 weeks in the 4 Nordic countries, this hotel was the most expensive, but the experience was the worst. The room was arranged in the hotel closest to the pub opposite, and it was on the second floor. The pub was so noisy until dawn on the first night that I couldn't sleep all night. Our cold worsened and we had a fever. We asked to change rooms the next day, but the hotel was fully booked. We were asked to take our luggage to the lobby, check out first, and then wait until a room became available before we could check in again. No answer was given as to how long we should wait. , I have asked Trip to help us communicate many times, but they still haven’t given us an answer. It’s very bad and obviously bullying.
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