Hotels in Copenhagen Center, Copenhagen

The wooden bridge behind the Copenhagen Marriott Hotel is really amazing. Some people are running, swimming, and riding bicycles. The photos are also very good. The hotel rooms are also very large and the service is very good. Located in the city center, it is also very convenient to go to Tivoli Gardens.

Breakfast was amazing. The staff were always happy to help, especially the restaurant staff. The pool is not free for guests - it’s part of the paid for spa experience which was around 300 DKK per person. The luggage storage is 50 DKK per 4 hours so if you plan to leave your luggage at the hotel during the day you check out then you will need to pay for it.

Scandic Copenhagen is certainly at the top of the quality you can expect from a hotel. If you are looking for details/nice-to-have: The reception could have been a little more engaged when we had questions. Minibar/fridge in the room would be nice. Poor options for connecting your own media to the TV. Missed the standard fried egg at breakfast. This is details which a lot of hotels don't have, so we didn't expect it. Cleaning must be ordered at reception, which I think is a nice solution - but I would prefered a more digital solution. If we had stayed longer, I would be nice to ”order” towels or laundry/pick up in the hallway.

I am Danish and I would not say that 25hours hotel is a luxury hotel. There are many shortcomings. It is beautifully located in the middle of Copenhagen behind the Roundtower. It is well soundproofed, so you can hear minimal outside noise at night. It is comfortably furnished and the mattresses on the beds are good. However, a mattress topper was missing. Breakfast was fantastic and dinner at Neni as well. The staff were nice, but not that service minded. The window in the room could not be opened. No rooms have a real bathroom. There is a separate toilet and shower and the sink is located in the room. We didn't like that and didn't think there was any luxury in it. Only body soap, shampoo and body lotion are available. A luxury hotel has a somewhat larger selection! There are only free channels on TV because the hotel believes that guests can chromecast what they want to watch. (I wonder how the foreign tourists do it)? The chrome caster in our room didn't work and since we are not young and going out on the town, we had been looking forward to enjoying the evening with a good TV programme. We were probably cheated there! The receptionist apologized and only after asking for a refund of the price, could she offer us a couple of vouchers for the bar. We think this was very petty of a so-called luxury hotel where you expect things to be in order. But she wanted to mention it to the morning receptionist so we could get a refund. She apparently forgot about this because there was no comment about it at checkout and the poor receptionist who was all alone didn't know what to do. The line behind us was growing, so I suggested that she could refund us the breakfast, which she was relieved about. At check-in we were told that there was a sauna and we could borrow bathrobes and slippers at the reception. We said we would look forward to this until the next morning. But fooled again... when we wanted to go to the sauna after breakfast, we were told that it opened at 2pm... honestly why didn't the receptionist mention it the day before. Service.. no, unfortunately the hotel does not know this word. We really like to go to luxury hotels once in a while on different occasions, precisely because we know that things just work there - like Guldsmeden's hotels, Nimb and D'angleterre. But 25hours Hotel unfortunately does not fall into this category. What you pay for here is exclusively the decor, and it is paid dearly.

I've stayed many times at this hotel. Such a great location within the city and the hotel itself is an architectural and historical gem. Gracious and welcoming staff. Breakfast is continental with some great Danish elements mixed in. Very quality and eco-conscious.

It is really nice，the room is clean and suitable. And the employee is kind. The location is good and you can buy things easily. It is convenient to take bus or train, both are close to the hotel, and the hall of hotel is beautiful. Besides, you can see beautiful sense in the room. The hotel is a good choice for travel and desire to try.

The location is unbelievable. 5/5 The public areas are superb. 5/5 The suites are well out fitted , tiny issues such as chromecast does not work. Some very very small maintenance upkeep in bathroom 108 needed. 4/5 . Recommend booking larger suites work your way top down- as with all of Europe the rooms are tiny - and I mean tiny , thats the way it is- though take note. Service efficinency 4/5 Service interaction/tone 2/5 Barriers A helpful suggestion is anyone who might need luggage assistance, to offer support for a fee. I took my suitcase down to the luggage room the night before departing as it was large and 23kg due to a very long term journey. Im glad I did as it saved waking other guests early struggling up and down corridor steps. The experience What was most surprising was as I struggled several times over several minutes to lift the bag up the several steps of the bar( to the street) .....even at one stage my bag was too heavy for me and dropped from the top step to the bottom.....the bar staff stood behind the bar. Hands on ar , watching the entire time. Most remarkable ! I know its not their job to help Though really? Ten seconds wouldve helped me get that first lift For me what was missing is common street courtesy manners and common sense. If I see a person needing very quick assistance I offer help Solution/ideal outcome THE most important part of any stay is the tone, set by all the team. Everyone was automatically polite , the bar staff were almost robotic, blank. Odd What a guest detects quickly is the missing sincerity , from service delivery . Genuine enthusiasm passion and pride Costs the business nothing yet creates the most valuable distinction - nice rooms and location makes it good- people are what make it great Recognition The two outstanding team members are Sayid and Marco. These two cobtributed a DNA and ' brand' standard. All this feedback is about basic serice levels, Im not measuring on anything above and beyond. I would love to see the feedback taken on and embraced by all front desk, bar staff .....to deliver something special to remember in future. Something different to every other large hotel chain. The owner has done a cracking job - respect .

The location is excellent, near the New Port. It takes 700 meters to walk from the airport to the New Port by subway. The main attractions can be reached on foot, such as the New Port, Rosenborg Palace, Frederick Church, Mermaid, etc. The room is on the canal, with a panoramic view of the Opera House and the Royal Theater. Although the room is not big, it has a strong sense of design, good quality, and antique style. There is a Chinese restaurant (Dongyuan) near the New Port, and the food is OK.

Had to change the deluxe room we booked as it was tiny and overlooking a roof covered in bird poo. They gave us another deluxe room on the fifth floor that was much larger and more comfortable. Bed was comfortable. Toiletries nice. No mini bar. No complimentary water. Nowhere to hang bathrobes. Bathrobes and towels were not the fluffiest and towels too small.One day our room wasn’t cleaned until 4:15pm which was too late for us as we were relaxing. Rooftop bar was cool and restaurant was nice. Overall I probably wouldn’t recommend this hotel

Facilities: The facilities are OK, the rooftop restaurant terrace is great, the room is a little small, and the bed is very comfortable. Hygiene: The hotel's sanitation conditions are excellent! Environment: The environment is very good, close to the subway stationⓂ️Ⓜ️Ⓜ️Ⓜ️, there are many shops, supermarkets, restaurants and bars nearby! Service: The service attitude is very good.