Mayaaaaa
April 14, 2025
From the moment we began our journey with the hotel’s private transfer service, everything was exceptional. The staff’s friendliness is truly top-notch—they made us feel welcome and cared for every step of the way. Their private port is a total game-changer: no long lines, no hassle, and a smooth, stress-free process from pick-up to drop-off. The team at the port was incredibly warm and accommodating, and the fresh welcome drinks were a delightful treat you must try! The boat ride itself was seamless, and having priority access meant we bypassed travel taxes and lines entirely—highly recommend this service!
Upon arrival at the hotel, we were greeted with big smiles and warm hearts. The welcome surprise waiting in our room was such a thoughtful touch—it made us feel instantly special.
As for the amenities, it’s clear they’re working on upgrades, and we’re excited to see what’s to come. We had a blast playing table tennis, though the balls could use a refresh. One small wish—we’d love for the pool hours to extend a little later!
Now, a special shoutout to the dream team: Mund, Gie, Gino, Noel and Sandy—our private tour guides who went above and beyond in every way. They made us feel like royalty! Always attentive, always caring, and full of heart. I even had a minor accident and bruised my leg, and their first-aid response was immediate and professional.
Without a doubt, we highly recommend booking a private tour with them. It’s not just a tour—it’s a memorable experience led by the kindest, most amazing people. Can’t wait to return!
P.s their private pier are the best for sunset