Dongquan Hot Spring Holiday Hotel

Dongquan Hot Spring Ticket: The environment is decent, there are few people, and the children are very happy. Facilities: normal facilities, quite complete Environment: A hotel in the mountains has small animals and a nice garden design. Hygiene: Very clean. Some facilities were being renovated when I went there.

The May Day holiday was particularly chaotic. I don't accept the argument that there were too many people and the operation capacity was insufficient. We paid a higher room rate than usual, but the service was still inadequate. Why should we consumers tolerate and understand the argument that there were too many people and the service was inadequate? First of all, the hotel is upgrading the fountain pool. During the May Day holiday, the noise was unbearable. It was the sound of foundation work, which was very loud. They started working on the foundation at 8 a.m. and made all kinds of heavy noises, which was very annoying. Let's not talk about whether they can create noise problems during the May Day holiday. The hotel collected money, but didn't consider the customers at all. They didn't inform us of the noise problem before we checked in. It was so annoying. There was a rhythmic heavy noise...all kinds of welding and sawing sounds, which ruined our good vacation. We called the front desk and solved it on the first day. It was probably 5 p.m. at that time, so we didn't do it. We started working on it at 8 a.m. the next day and asked the hotel to make adjustments. The hotel didn't care. There was still noise. We changed rooms and asked them to move to a room far away from the noise. When we got to the room, we found that it was closer to the noise source, just upstairs from the construction site, and the noise was even louder. Later we changed to another room, and finally we couldn't hear it anymore. But the customers in the entire building No. 2 were still enduring the noise. The hotel cooperated with the arrival of the Dalian tourist season in this way, and sent a message to outsiders. Local customers should avoid thunder~ Secondly, there are no children's toiletries and bathrobes in the whole hotel. When asked by the front desk, there are only slippers. They said that our room is for three adults. We booked a courtyard family room. No matter what room it is, does it have anything to do with my need for children's toiletries? Later, the front desk said impatiently that there are no children's toiletries, only slippers. The courtyard family room has no refrigerator. Later, a very dirty one was moved in. There are only two patio umbrellas, which are random. Hehehe, the hotel also has no tea bags, coffee bags, etc. There are no mugs. The mouthwash cup is wet when you check in, not dry. I don't know if it has not been changed at all. The hand soap is also not packaged. It has not been changed at all. Later, the room we changed to, the soap has plastic packaging, and the nozzle cannot be adjusted... It is very inconvenient to use~ Secondly, we changed to room 1506... There are no towels and hand towels~ The children's playground charges an additional 30 yuan. There are very few things. There is no takeaway food around the hotel. You can only eat at the hotel. It is very inconvenient. I know the attitude of the hotel. The noise problem. I contacted Ctrip the next day. Ctrip said that the hotel could not give us a discount for booking (the child did not leave and had to stay for one day). But Ctrip refunded us 390 in cash and apologized. The hotel did not apologize at all. By the way, the hotel said that they would apply for a price of 800 for renewal. Then I went to the official website and saw that it was only 798. It's a big deal that you applied for 800. Everyone on the official website buys 798. It shows the quality of the hotel staff and their attitude towards guests. If I were a foreign tourist, Dalian would be blacklisted.