Beau Monde International Reviews

Although the pictures looked good, reality was completely different! Very roomy in the size of the room, but the bed, A/C, bathroom and cleanliness overall was very bad! We actually both got a runny nose that lasted a day or so.

I would consider this hotel for my holiday in the future if I ever have a chance to travel to Melbourne. Happy and satisfied !

The staff was very nice. The rooms are big and really silence. You will easily relax there. Thank you!

The staff need to be more friendly and approachable.

Looks good from the outside. Night staff are horrible to deal with. Room was horrible, they moved us from a king suite to a queen suite but I was still charged for the king suite. The room was filthy

The furniture is old and the air conditioner is difficult to use

We stayed one night and that was one night too many. The room was spacious and looked neat and clean - UNTIL: A bedside lamp wasn't working so I moved the bedside table to check the power supply. Dust and cobwebs were found. It had not been moved in decades. I could only get 1 station on the television. The wall light shades had dead insects in them. The attached photos were taken looking up at the lights. The toilet seat was cracked Only 1 small guest soap for 2 people The soap holder in the shower was broken The grout in the shower needed a good scrub. The whole place is tired and in need of saving or putting down. When these issues were brought to the attention of the staff member on checkout, he showed absolutely no interest at all and certainly no intention of passing on to management. If you are looking for accommodation in Doncaster, give this place a miss and STAY SOMEWHERE ELSE

It is budget priced accommodation, that met my expectations for price. While it looks like its past its prime as event location with accommodation, it was clean and there was hot water and had clean towels and toiletries. I stayed on a sunday and monday night and there were very few guests. Tthe split system struggled to keep the room warm, which was quite large with a table, couch and a big bathroom with a corner spa. It looks like it hasn't been updated since the 90's. It suited my criteria for cheap accommodation as I was out most of the time, but it just has the aura of place struggling to to stay open.

Admittedly, we booked to stay on the weekend that Taylor Swift was in town so we paid a premium price. Probably more than we would normally for a hotel room. We had the ‘Delux King Suite’ which was a massive room, so a tick there, but unfortunately it was dirty. I should’ve taken photos but to be honest I just couldn’t be bothered, wall mirror had smears all over it, super noticeable as soon as you walked in the door. There were dead flies and dust on the window sills, drink splashes on the furniture and the bathroom was questionable. It’s in a good location and suited our purpose but we probably wouldn’t stay again.

Whole place was filthy and dilapidated. Hair in bed, dirty toilet, mouldy bathroom floor, bath, sinks, & wall tiles. Food & beverage splashes all over walls and furniture, greasy marks on bedsides, coffee table and kitchenette including kettle cups etc. I paid extra for early check in & requested refund excl this as I could not stay here for concern about my health. Hotel refused to refund, obviously because they had a total of 3 guests. Booked through Agoda who did nothing but say “sorry but up to their “partners” . Agoda state no refund policy applies even to request for refund based on health and safety concerns with this property which they promote! Honestly just can’t believe that agoda could even allow this place to be on their recommended properties! Just a distasteful awful experience!

Could be so good but requires a good clean, just driving in the place looked unkempt. Baffled as to how it’s rated 4.1:2 stars. Paid by credit card so now have to wait for $100 bond to be returned, Lady on checkout was nice. Bed was comfortable. Hope it returns to its former glory.

Wow! I travel for work and stay in many hotels but I can honestly say I have never stayed anywhere so dirty. The hotel is old and tired which I can deal with but the complete lack of basic cleanliness is gross. EVERTHING is dirty. Tables in room covered in food. Floor has not been vacuumed in a long time. There is just a mattress with a sheet, no underlay. Sheets too small to cover the king size mattress. All surfaces covered in dust, doors and handles filthy. Had to ask for an additional pillow as only 1 provided. Needed a blanket as only 2 sheets and a thin doona provided in winter. Air conditioner looks like it has never been cleaned and turns off intermittently. I checked in late and the next morning asked them to clean the room only to be told due to covid they don’t clean the room while we are here. I said, please clean it, it’s really dirty. So, they changed my towels and emptied the bin and left someone else’s dirty hand towel on my bed side table. It’s almost laughable if it wasn’t so unhygienic . There is no Wi-Fi, no breakfast and no room service, despite them advertising all of that. It’s a shame as you can tell that whoever manages this building clearly does not care.

Booked in for five nights! We won’t stay the full five! The room is small and dirty! Stained carpet, stains on bed blanket, filthy window ledge, dust so bad you can write your name in it, pigeons nesting right outside the window, can only access the tiny “double” (???) bed from one side because it’s against the wall. Just not well kept and out dated furniture! Mini fridge falls over when opened as it’s in a shelf! Door has about five locks, none of which work so on leaving you must lock the door with a key! Asked for room to be serviced, was told we need to put the sign out or it won’t be done. So we put the sign out, new towels were put in but that’s it, bed wasn’t even made. Just so poorly run with zero attention to details, this place is AWFUL just AWFUL and the guy on the desk, just doesn’t really care at all anyway! If they don’t change, this place will be closed very soon! You can’t run a hotel like this and expect to remain viable.

Good for an overnight stay if you are visiting north east of Melbourne. Large room with 1 x king bed, small lounge, dining table for two, ETA and coffee making facilities , small fridge. Free parking on site. Asian style restaurant open evenings. I couldn’t find breakfast options. Shower over spa bath. Twin sinks in bathroom. Green choice toiletries.