Lavande Hotel Dongguan Tangxia Rainbow Plaza Fengteng Mansion

Lavande Hotel Dongguan Tangxia Rainbow Plaza Fengteng Mansion Reviews

Lavande Hotel Dongguan Tangxia Rainbow Plaza Fengteng Mansion

Huanshi East Road 49-51, Tangxia Town, Dongguan, Guangdong, ChinaView Hotel Details
Lavande Hotel Dongguan Tangxia Rainbow Plaza Fengteng Mansion
Lavande Hotel Dongguan Tangxia Rainbow Plaza Fengteng MansionLavande Hotel Dongguan Tangxia Rainbow Plaza Fengteng MansionLavande Hotel Dongguan Tangxia Rainbow Plaza Fengteng Mansion
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Guest Reviews of Lavande Hotel Dongguan Tangxia Rainbow Plaza Fengteng Mansion

9.6/10
Excellent
2241 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(2241)
Positive reviews(2202)
Reviews with photos/video(143)
Classy environment(170)
Awesome amenities(153)
Friendly front desk staff(143)
Delicious breakfast(110)
Perfect for business trips(72)
Many amenities(67)
Convenient parking(56)
Stayed multiple times(11)
Negative reviews(39)
Basant okaya
Pure Natural Twin Room (Smart Projection + Derucci Mattress + Surround Bluetooth Sound)
Stayed in Nov 2024
Business travellers
12 review
10.0/10
Outstanding
Posted on Dec 21, 2024
Amazing hotel and staff
Response from Property: 感谢客官对我们的肯定和表扬，能够得到客官的认可，小麗今晚激动的都睡不着了呢！我们麗麗定会再接再砺，努力前行，绝不辜负您对我们的肯定。。。。加油 ！！！
Joseph Ng SP
Pure Natural Double Bed Room (Smart Projection, Derucci Mattress, Surround Bluetooth Sound)
Stayed in Feb 2024
Business travellers
10 review
10.0/10
Outstanding
Posted on Mar 16, 2024
Nice clean hotel with new fresh room design.Great bed. Will Visit again !
Response from Property: 感谢客官对我们的肯定和表扬，能够得到客官的认可，小麗今晚激动的都睡不着了呢！我们麗麗定会再接再砺，努力前行，绝不辜负您对我们的肯定。。。。加油 ！！！Good Morrow！
Martin
Pure Natural Business Twin Room (Smart Projection, Derucci Mattress, Surround Bluetooth Sound)
Stayed in Aug 2023
Business travellers
10 review
7.0/10
Posted on Oct 23, 2023
Bad hygiene in bathroom
Response from Property: 看到您的點評，小麗們衹有一個想法，那就是實在是非常的抱歉，非常感謝您提出的問題和建議，您的意見對於我們很重要，我們將會安排做好相關培訓並告知相關部門跟進信號加強，給您帶來不便希望您能諒解，期待下次的入住能夠使您更加滿意，衷心期待您再次的光臨，下次一定會讓您有一個全五星的好評~！
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Dec 23, 2024
good！
Response from Property: 一座城市再喧闹，没有客官，便是空城；一个角落再陌生，有小麗便是家。
Guest User
Pure Natural Twin Room (Smart Projection + Derucci Mattress + Surround Bluetooth Sound)
Stayed in Nov 2024
Family
33 review
9.5/10
Amazing
Posted on Dec 15, 2024
On the second day of my stay, I found that the floor next to the bed was not cleaned at all. There was a lot of dust. The location is pretty good. The service attitude of the front desk staff on the second night shift was better than that on the first day. The price is still quite cheap.
Original TextTranslated by Google
Response from Property: After reading your comments, Xiaoli and we have only one thought, that is, we are very sorry. Thank you very much for your questions and suggestions. Your opinions are very important to us. We will strengthen the inspection of the rooms. We hope you can understand the inconvenience caused to you. We look forward to making you more satisfied with your next stay. We sincerely look forward to your visit again. Next time, you will definitely have a full five-star praise~!
Guest User
Pure Natural Double Bed Room (Smart Projection, Derucci Mattress, Surround Bluetooth Sound)
Stayed in Dec 2024
Other
3 review
10.0/10
Outstanding
Posted on Feb 5, 2025
The location and parking are convenient, the room smells good, the equipment and facilities are relatively new, and the overall experience is quite satisfactory.
Original TextTranslated by Google
Response from Property: Dear, seeing that you are so satisfied with our products, we are also very happy. With your support, we have the motivation to move forward. We will work harder to provide you with more perfect products and services. Come, give you a kiss.
Guest User
Pure Natural Double Bed Room (Smart Projection, Derucci Mattress, Surround Bluetooth Sound)
Stayed in Jun 2024
Business travellers
10 review
10.0/10
Outstanding
Posted on Jul 27, 2024
Very satisfied with the hotel room Not only does the room smell fresh, the infrastructure is new, it also has a musical shower, and the hygiene is also very good. The hotel has free printing service and free laundry service
Original TextTranslated by Google
Response from Property: The world becomes more beautiful because of love, and people become kinder because of love. We must be kind to life and be grateful for life. Only then will there be love everywhere in the world and life will be better. Welcome to visit us next time. Good Morrow!
Guest User
Pure Natural Double Bed Room (Smart Projection, Derucci Mattress, Surround Bluetooth Sound)
Stayed in Dec 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Feb 5, 2025
Sleep very comfortably, breakfast delicious
Original TextTranslated by Google
Response from Property: Thank you for your affirmation and praise. Xiaoli is so excited to receive your recognition that she can’t sleep tonight! We at Lili will continue to work hard and move forward and will never let you down. . . . come on ! ! ! Good Morrow!
Xuyudie
Pure Natural Double Bed Room (Smart Projection, Derucci Mattress, Surround Bluetooth Sound)
Stayed in Aug 2023
Booked for others
1 review
10.0/10
Outstanding
Posted on Sep 19, 2023
The environment is elegant, hygienic and clean, the service attitude is good, the price is not expensive, a good choice!
Original TextTranslated by Google
Response from Property: I am a person with good taste, a noble person, and a person who is pursuing. Xiaofeng likes to be friends with me~~Good Morrow!
Guest User
Pure Natural Double Bed Room (Smart Projection, Derucci Mattress, Surround Bluetooth Sound)
Stayed in Aug 2023
Business travellers
16 review
10.0/10
Outstanding
Posted on Sep 8, 2023
This is the second time to stay. The room was as clean as last time, and the supplies and decoration were new. The front desk is courteous and considerate. When it rains, the hotel gives guests a small umbrella, which is very considerate.
Original TextTranslated by Google
Response from Property: I am a person with good taste, a noble person, and a person who is pursuing. Xiaofeng likes to be friends with me~~Good Morrow!
Guest User
Queen Room With View
Stayed in Sep 2023
Couples
6 review
10.0/10
Outstanding
Posted on Oct 21, 2023
Very satisfied, the environment, facilities and service attitude are very good
Original TextTranslated by Google
Response from Property: Xiaoli said: Youth is accompanied by dreams, which are like poems and paintings, like songs and songs. When chasing the glimmer of dreams, even if the road ahead is full of thorns, we still have to go through hardships and never give up! We have been working tirelessly to provide high-quality, warm and warm service to every guest. Looking forward to your next stay!
Guest User
Pure Natural Double Bed Room (Smart Projection, Derucci Mattress, Surround Bluetooth Sound)
Stayed in Jul 2023
Business travellers
3 review
2.0/10
Posted on Aug 21, 2023
Booked on Ctrip Business Travel. This store is really low. I asked the waiter to change the price on the spot when I canceled the order. It was disgusting. This has never happened in Dongguan Nancheng or Shenzhen. This Lavande store in Tangxia Fengteng is really disgusting.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for staying at Lavande Hotel Dongguan Tangxia Tianhong Shopping Center Fengteng Building Branch. Secondly, we are deeply sorry and guilty for your unpleasantness in the hotel. We would like to express our apologies to you. Xiaoli has contacted the platform for rectification as soon as possible. In the future work, Xiaoli will definitely strengthen management to avoid the problems mentioned by the guest officer from happening again! Thank you very much for your feedback. I hope you can give Xiaoli a chance to make changes so that we can better serve you! The hotel is located in Tangxia Town, Dongguan City, where there is a strong living atmosphere. The surrounding shopping malls, food and snack streets, and convenient transportation networks can be said to have everything you need in one step. The South High-speed Railway Station is about 4.2 kilometers away from the hotel, and it only takes 15 minutes to drive ~ Xiaoli looks forward to seeing you again! Lavande, the stop on your journey and your home on the road
Anonymous User
Deluxe Queen Room
Stayed in Jan 2025
Business travellers
32 review
10.0/10
Outstanding
Posted on Feb 7, 2025
Very good, 10000000 likes
Original TextTranslated by Google
Response from Property: Thank you very much for choosing LaFeng. Your satisfaction makes us extremely happy and your strong recommendation makes us feel extremely honored. Lifeng is able to win your favor. We know that only with unremitting efforts can we do better and gain more recommendations from friends! Xiaoli and others will work harder to be more exquisite and surprising. We look forward to visiting Lavande Hotel again~
Guest User
Pure Natural Double Bed Room (Smart Projection, Derucci Mattress, Surround Bluetooth Sound)
Stayed in Oct 2023
Business travellers
25 review
10.0/10
Outstanding
Posted on Nov 25, 2023
Facilities: The facilities and equipment are very complete Hygiene: The room is very clean, the clothes are large and comfortable Environment: There are many places to eat around. You can take a walk or something in the surrounding area. The lobby feels very comfortable, clean and tidy. Service: The front desk staff are very good and dedicated, and the check-in process is very fast.
Original TextTranslated by Google
Response from Property: "I finally waited for you, but fortunately I didn't give up." I have been looking for people who understand and love Lavande in the vast sea of ​​people. At this moment, only this song can express Xiaoli's mood~~Thank you~~
PRlNCE
Deluxe Queen Room
Stayed in Apr 2023
Business travellers
46 review
2.0/10
Posted on Jul 25, 2023
Let me share a story with you (or is it an accident): I felt that the hotel toiletries were good. I bought a set at the front desk. I didn't open it immediately after I came back. I opened it some time ago and found a stack of paper cards inside. I was shocked. I communicated with the hotel and asked me to provide purchase records. The payment was made together with the room rate and there was no separate purchase record. The hotel still insisted on a separate purchase record or invoice. Although the amount was not large, this consumption experience made people feel, well…… Last week, I stayed at another Lavande hotel. I told the front desk about this matter and showed them the pictures. The front desk immediately gave me a new bottle. The same brand, two completely different consumer experiences in the two stores. I liked the other Lavande and basically booked a stay at the other one.
Original TextTranslated by Google
Response from Property: After seeing your comments, Xiaoli has only one thought, that is, I am really sorry because you are unable to provide accurate purchase time and purchase records, and Xiaoli cannot find out the invoice information issued when you purchased the goods. There is nothing I can do to help you. If Xiaoli can find out, she will definitely resolve this request for you immediately. I deeply apologize for bringing you a bad check-in experience. Xiaofeng will implement and train the staff as soon as possible. If you have any inconveniences next time, If you are satisfied, you can call the front desk as soon as possible and Xiaoli will serve you wholeheartedly.