To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.4
Service3.4
Cleanliness3.3
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All reviews(131)
Positive reviews(18)
Reviews with photos/video(5)
Great location(5)
Negative reviews(13)
Shei Lin
Twin Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Our stay was absolutely perfect. The room my friend and I stayed in was impeccably clean. Eventhough the heater looked old, it was working fine. Also, I like the key cafe concept that the hotel has.
Guest User
Classic Triple Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Very good easy check in and suitable for us three
Prayag
4-Bed Family Room
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 4, 2025
.
Hotel park view is very clean nd peaceful location in Edinburgh. Also this hotel is very nearest to old town nd attractive place.
Guest User
Classic Triple Room
Stayed in Feb 2025
Family
1 review
3.2/5
Posted on Mar 23, 2025
Easy access to get in the hotel, good location to stay in with family, variety shops and good service transportation to travel around the city
Guest User
Classic Triple Room
Stayed in Feb 2025
Couples
1 review
3.5/5
Posted on Mar 4, 2025
Given the room at car parking and was not smelling good. Location is awesome and convenient for exploring Edinburgh.
Leslie Ann
4-Bed Family Room
Stayed in Feb 2025
Family
2 review
4.7/5
Amazing
Posted on Mar 4, 2025
Very nice place and kind management
Very considerate.
Guest User
5-Bed Family Room
Stayed in Aug 2024
Family
2 review
4.5/5
Great
Posted on Sep 12, 2024
Customer service is excellent. The location is near the town centre and shops, and I love the park in front of the hotel. Printed detailed instructions are helpful. I highly recommend this hotel to my friends.
Guest User
5-Bed Family Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Affordable and clean stay and facilities.
Chen
5-Bed Family Room
Stayed in Jun 2024
Travel with friends
1 review
1.2/5
Posted on Jul 5, 2024
There is no front desk.
The room I lived in has nothing to do with the pics shown on app or with what the name park view indicates. It's like a basement. I've never seen a switch for show in room rather than in bathroom.
Many many steps so not suitable for the tourists with big luggage.
Very disappointing experience.
Frederic
5-Bed Family Room
Stayed in Jul 2024
Travel with friends
3 review
3.0/5
Posted on Sep 1, 2024
The room was very smelly which was not pleasant when entered the room.
Guest User
Double Room
Stayed in Apr 2024
Solo travellers
1 review
1.2/5
Posted on May 20, 2024
This place was awful. There is a phone to communicate to hotel staff, but when the fire alarm went off...we couldn't get a hold of anybody from the hotel. We tried for an hour, eventually we had an hotel guest call the fire brigade, even they couldn't get a hold of the hotel so they had to break some things. If you have loved ones and small children don't go here because it is dangerous. I am a nurse and was scared that if it was something serious....the whole place would have burned down.
Also, Every door opening and closing was heavy and hard...sounding like it's right inside your room. Awful
Siva
4-Bed Family Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 4, 2024
This place is no neat and it is affordable for group of friends or families and it is clean and good..
Kaartiik Vijayan
Stayed in Oct 2023
Travel with friends
2 review
2.0/5
Posted on Nov 20, 2023
This is not your place if you’re checking at night. There is no email from the hotel management about checking in instructions and we were stranded without the keys given for more than an hour. The reception number, although it says 24/7, it took me nearly an hour to get hold of them. The shower in the room that was assigned to us wasn’t working at all. At this point I didn’t bother getting hold of the reception because I just wanted to stay the night and get out of this place.
Wilmer
Stayed in Jul 2023
Family
1 review
1.7/5
Posted on Aug 25, 2023
They didn't change the towels for a single day and to top it all off they didn't even place a paper for the bathroom. Also, to check in was a headache since they didn't give me the correct code
Syed Hussain
4-Bed Family Room
Stayed in Apr 2023
Family
5 review
3.5/5
Posted on May 2, 2023
The place is centrally located with most of the city's attractions within a £10 taxi ride. The place is pretty basic 2ith clean beds and hot showers. There is no reception and you enter using a key code which will either be WhatsApped or emailed to you. Please call in advance in case you did not get the key code details to avoid last minute surprises.