Family hotels in Split

"I had agreed with the hotel in advance that I would arrive at 9:00, but in the end there was no one there, although they promised that a cleaning lady would meet me, take my luggage and then, when she cleaned, I would be able to check in. I stood near the door for an hour, otherwise there is no way to enter the hotel without a key. The guests themselves let me in. There I waited for a hotel employee. They didn’t even answer my WhatsApp. This is terrible irresponsibility and a spitting attitude towards guests. The shower is leaking, I am attaching a photo, it is not very pleasant to wipe the dirty floor with a clean one. Very good audibility, I heard what they were talking about in the corridor. Pros: good location, excellent view from the window of the city and the sea. The apartment is definitely not worth the money."