Hotels Near Life.Church Fort Worth in Fort Worth

Receptionist was very kind and informative. From was spacious. Requested 2 queen beds and they weren't exactly in the same room; one bed was in main room with tv, desk and love seat, while the other was in a semi separate room with a desk. There was a door to separate it from the main room. Would've been nice in a ”letting the kids have their own room” scenario or drunk friend gets their own room. Breakfast was not provided or offered, even to go style despite website saying it was. Hotel kitchen/breakfast room wasn't offered either.

First, the good. The staff was great. They did the best they could with what they have to work with. This Springhill could use a refresh. Here was my experience. I checked in and went to my room. The room looked fine, but oddly, the vent fan was on in the bathroom. And I'm glad it was, because that let me know that the light was burnt out in the bathroom. I called down and let them know, and since I hadn't unpacked, we decided it might be quicker and easier to move to a different room. They brought new keys and met me at the new room. In the new room, the TV wouldn't work. No signal. Again, the staff came to trouble shoot and they couldn't figure out why it wasn't working. So it was on the the third room. When they brought my keys for room three, they also brought a few bottles of water and some microwave popcorn. Nice touch. The new room worked fine. Until it was shower time the next morning. When I pulled up the tab to divert the water to the showerhead, it diverted about half the water. So I had water through the showerhead and through the tub spout. And finally, I was happy to have the shampoo, conditioner and shower get dispenser on the wall in the shower. I prefer the dispensers to the little plastic bottles, and the shampoo and conditioner were good quality products. But when I pressed the pump for the shower gel? It was empty... :-( All in all, great people working at a property that apparently needs some attention.

We went to a concert and had a late checking at 12:30. The non-smoking room we were provided reeked of tobacco smoke. The front desk was notified but my kids had fallen asleep and I didn't want the hassle at 1 of moving to another room. The next morning upon daylight, it became very apparent this was a very run down, poorly maintained or cleaned hotel. Besides the overpowering tobacco smell, we discovered the following issues, a smoke detector missing, the AC unit was badly damaged, not all lights were working order, mold in all corners and along grout in tub and the outside of facility had trash all in parking lot and along outside of facility. The manager again was notified of tobacco smell in room and blamed it on another guest smoking in nearby room. He never apologized or tried to make the issues right. I find fault that not only did the horrendous smell not concern him and could create issues for anyone with lung or breathing issues (hence non-smoking) but operating a facility with the amount of issues our room alone had and then charging what a much better accomodations would cost is unacceptable. All these were brought to management attention again and through Hopper who I booked through with the manager refusing my request for a refund. THIS is an UNSAFE (missing detector, lights not working) UNHEALTHY (mold, tobacco smoke) environment I highly recommend you not subject yourself or family to these conditions.

I had a fantastic stay at this hotel! The room was exceptionally clean, the location was perfect for exploring the city, and the restaurant downstairs served delicious food. Highly recommend!

Good hotel. However, in this price range, I would have expected house keeping everyday. According to the front desk, they are coming only every second day. Not nice to come back after a busy day and see your room / bed not cleaned up. Feels a bit cheap. Would not stay here two night in a row again.

This trip was such a bummer. We tried to laugh thru it all so we could still have a good time. I began taking photos as a joke, but now I’m glad I did to share them here. I gave the hotel 3 chances to correct my bill but I have not had any calls back from the manager (as promised by front desk) for the overcharge on my account. I have been checked out now for 8 days. The hotel was quite dirty. Every glass door and elevator doors had finger prints all over them. The floors in the lobby and elevator were filthy and sticky. Our room windows were absolutely gross inside and out. The hostess was extremely rude and unhelpful during our initial phone call to the restaurant( pre visit) and during our visit. We decided things were not going well and we should dine somewhere else. The bartender was pretty great though! We arrived to find a dead pigeon by the door lasting two days and dirty dishes in the wall sink in the hallway to our room. Not to mention dying plants in the planters outside, while the rest of the town was immaculate and beautiful. Arriving to our room late the next night, we found our room had never been serviced. We had told housekeeping we were leaving soon after we had been woken by them the first morning. At that point in the evening we just wanted to go to bed and not bother with calling down for towels or coffee. Dissecting each issue as a singular event it doesn’t seem like a big deal. Add it all up and I found the hotel absolutely gross. I stoped at the front desk twice but was told the manager would call me. I still need resolution to my bill but today I was sent a survey to see how my stay was! My boyfriend owns a restaurant and this was his first real vacation in at least 8 years. I was the one who wanted to stay there. I have always loved the Marriott and this location had a rooftop bar for the fireworks. All in all it’s possible it’s a staffing issue and I completely understand. However with this COVID climate and the manager never responding, I would guess it’s a bigger problem.

Had a blast. Everything was located downtown and within walking distance. The valet drivers was wonderful and very helpful. The staff was wonderful also. Whenever we needed anything, they brought it within 5 minutes or less. My only negative was there was no phone in the room to actually call the front office or housekeeping. I will definitely be back.

The hotel is clean and tidy.